Bought iPhone as "SIM-Free", but it not work with my local SIM card

I have bought iPhone Serial No: 82108W75A4T in Canada as "SIM-Free", but it not work with my local SIM (Orange in Israel) card. Where to check: it is or not Factory Unlocked or have any hardware/software problems or have carrier ("adhered" any phone company)

In the local Orange: They tried with them SIM, the same negative result.
I have addressed to Canadien phone wireless carriers.
From some [Rogers'] has already received the answer:
... have checked our system and did not find your iPhone listed...  Please contact Apple...

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    Front Right: Playback 31 [100%] [0.00dB] [on]
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    Front Right: Playback 31 [100%] [12.00dB] [on]
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    Front Right: Playback 31 [100%] [0.00dB] [on]
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    Front Right: Playback 31 [100%] [0.00dB] [on]
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    Front Right: Playback 31 [100%] [12.00dB] [on]
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    Front Left: Playback 31 [100%] [12.00dB] [on]
    Front Right: Playback 31 [100%] [12.00dB] [on]
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    Capture channels: Mono
    Limits: Playback 0 - 31
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    Front Right: Playback 31 [100%] [12.00dB] [on]
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    Front Right: Playback 0 [0%] [-46.50dB] [off]
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    Front Right: Capture 0 [0%] [0.00dB] [off]
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    00:00.2 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge
    00:00.3 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge
    00:00.4 Host bridge: VIA Technologies, Inc. K8M890CE Host Bridge
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    00:10.2 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 90)
    00:10.3 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 90)
    00:10.4 USB Controller: VIA Technologies, Inc. USB 2.0 (rev 90)
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    00:11.7 Host bridge: VIA Technologies, Inc. VT8251 Ultra VLINK Controller
    00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 7c)
    00:13.0 PCI bridge: VIA Technologies, Inc. VT8251 Host Bridge
    00:13.1 PCI bridge: VIA Technologies, Inc. VT8251 PCI to PCI Bridge
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    sdhci_pci 4910 0
    firewire_ohci 20266 0
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    i2c_algo_bit 4219 1 i915
    sdhci 13921 1 sdhci_pci
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    thermal 9326 0
    battery 7328 0
    uhci_hcd 19124 0
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    ac 2255 0
    wmi 4083 0
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    rfkill 12320 2 cfg80211,dell_laptop
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    intel_agp 23225 1
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    cdrom 31625 1 sr_mod
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    libata 135162 3 pata_acpi,ata_piix,ata_generic
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