Bought iphone but icloud lock

i bought an iPhone but it has iCloud lock on it. i managed to get the owners icloud id that's associated with their account. (j*****@i****.com)
he says he doesn't have access to the iCloud account and his recovery email because he hasn't used the account for a few years now. and deleted his recovery email. how do i get the phone unlocked?

Return it and get your money back. There is no way to bypass the activation lock. Only the owner of the account it's locked with can remove the lock.
If they are unwilling or unable to do so, it's a brick.
They can reset their password using Apple's online tools or by contacting Apple and speaking to someone in account security. If they can't do either of those, then there is nothing anyone can do.

Similar Messages

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    Yesterday I bought iphone 4 16gb Black for 230 dolars second-hand.But when I put sim card apears that have No Signal. Then I restore the Iphone and I understood that is stollen.Wen I try to contact the first owner he speek ony german.Sory for my english but I am Bulgarian.

    You can not do anything without the assistance of the previous owner, Apple can not help you.
    Вие не може да направи нищо, без съдействието на предишния собственик, Apple не може да ти помогне.

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    My iphone was locked and i can't remember my passcode i did all the info on how to unlock my iphone but still did not work

    If you forget your passcode there is only one way to remedy the situation.
    Put your phone in recovery mode and restore the device using iTunes.
    HT1808 iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808

  • HT201407 hello, my iphone is icloud locked? with the id i cannont get access becauis in is not mine, i get this device aftermarket

    hello, i buy this used iphone 5 with ios 6 and can use it for several hours , till i start ios 7 update. i didn't know that it can be locked by find my iphone program. I'm new to use iphone. but as i understand later, it was. now i cannot activate it and also i cannot contact with the seller to ask him for his apple id, his phone number is offline. i have the original box and serial DN******TTP.
    ask for activaiont help and erase my iphone from find my iphone, thanks
    <Edited by Host>

    You have activation lock engaged
    See this to understand
    http://support.apple.com/kb/HT5818
    unless you can contact the seller and have him remove the device from his Apple id then you will never get the iPhone to work
    Apple will NOT help .This is an anti theft device that can not be broken
    The seller had likely stolen the iPhone

  • I need help here plssssssssssssss my iphone is icloud lock

    hello good day i need help with my iphone 5s  its on icloud lock how can you apple help me.

    Why don't you unlock it? Nobody else knows your password.

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    i have set up my icloud on iphone 4s 16gb ios 7.0.6 and then i check to my icloud account my device is listed on find my iphone, then i turn off find my iphone in the iphone it asked for password and confirmed that find my iphone is off, i checked it again on my icloud account on the website my device not listed anymore, and then i checked through icloud.com/activation lock put my serial but it said find my iphone still on, then i tried again to turn on  FMI confirmed is on then i checked again on my icloud account the device listed there, i turn off again the device dissapeared, check again the activation lock still on, i want to update to the latest ios this is really confusing, my wifi is greyed out cause of updating to ios 7.0.6 but another problem start with find my iphone, how can i solve this

    thank you for your replied but i've already tried that also but still the same activation lock still on, wifi i,ve tried every methodes still greyed out i think my last option is to updating but i'm worried about find my iphone, i see this log files maybe someone knows what it means
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    Apr 22 21:14:39 iPhone com.apple.launchd[1] (com.apple.BlueTool[5471]) <Error>: (com.apple.BlueTool) Exited with code: 1
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    Apr 22 21:22:35 iPhone accountsd[90] <Notice>: 2015-04-22 21:22:35.914 accountsd[90:44451]: Account F01B5BC9-3C3C-48B2-9E64-47C7C2994CFE did not present a password and we could not authenticate the SOS circle: (null)

  • I bought an iphone with icloud locked what should i do and i don't have the owner contact num,pls advice me

    hello sir,
    i bought an iphone5 with icloud cocked2 months ago,,i didn't know about this lock,now it isn't unlock and i don't have the
    owner contact pls advice me...
                                                      thanks,

    afzal135 wrote:
    hello sir,
    i bought an iphone5 with icloud cocked2 months ago,,i didn't know about this lock,now it isn't unlock and i don't have the
    owner contact pls advice me...
                                                      thanks,
    Ther is nothing you can do...
    See this -> Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support

  • How to activate iphone with icloud lock

    I bought this iPhone 5s 64gb off ebay. The phone is icloud activation locked. Someone please help, can I contact apple to help me or what? There's no apple store anywhere close to me. Keep this in mind. Thank you!!

    You have wasted your money if you do not have the iCloud password.
    Nobody can bypass the activation lock - not even Apple.
    Only the previous owner can remove the lock.

  • Iphone 5s icloud lock

    I bought an iPhone 5s. I think that is stolen.
    Is there anyway to contact the owner?
    The guy never mentioned that was stolen or something. if he was the iPhone owner, well he made a bad joke, but if he stole it... well. We should do something.

    The only one that can remove the lock is the previous owner, who must unlock it as discussed here: Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support.  No one here, or at Apple, can find the previous owner for you.  If you can't locate the owner yourself you should just turn it into the police as it may have been reported stolen.

  • IPhone is iCloud locked to another account.

    What do I do if the owner doesn't see her old iPhone in her iCloud account. But it still says the iPhone 5C is linked to her account. She repeatedly tried and the phone isn't listed anymore. The phone was lost over a Year ago. the owner was nice enough to reply through sms for the past 2 days and she doesn't see the phone anymore. The iPhone in ? Is on and connected to wifi

    Peter Gillespie wrote:
    Why do you think I posted that link to the list of telephone numbers
    Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
    THIS A LINK CLICK ON IT ........................................................
    When I click on 'THIS A LINK', nothing happens?

  • A iphone with iCloud lock

    I wanna buy a iphone on ebay with I cloud lock will I be able to unlock it?

    You will only be able to use it if the Activation lock can be removed. To do that, You'll have to know the Apple ID that has been used to set it up. Check this article about it:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    iCloud: Remove your device from Find My iPhone
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  • IPhone 5 iCloud locked!

    I forgot my iCloud credentials, and now i can't activate my iPhone 5. What I should to do?

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  • Iphone 5 with icloud account, but it IS NOT icloud locked

    Hey everybody. I bought a used iphone 5 on craigslist. I have been using it for a couple months now without issue. I went to factory reset it and it asked for a password.  Turns out there is an icloud account created on the phone and I need a password for it in order to reset phone. Is there a way to delete the icloud account? Keeping in mind it is not locked and I can access everything on the phone. Would booting it up in recovery work through iTunes?  Thanks for the help.

    Correct my if I am wrong, but I thought if an iPhone is icloud locked, that when you turn it on, you get a message asking for you to enter the icloud email address and password...I don't get that. The phone boots up just fine, I can use wifi/4g, make phone calls. Do whatever I want. The only thing is there is an icloud acct on the phone.
    Hypothetically, say I met someone at a bar and I got up for a second to use the restroom and left my phone on the bar. Let's say the person thought it would be funny to put their icloud account onto my phone...they don't lock it or anything, just create an icloud account on my phone. They forget to tell me and we both just go our separate ways. The phone continues to work just fine, but that icloud acct is there forever unless I run into them again??

  • Iphone4s icloud lock sir help me

    sir please help me iphone 4s icloud lock sir i am very helpful ....i waiting your answer

    This is a user to user technical support forum and nobody here can help you.
    If you purchased this phone second hand, then you have encountered the Activation Lock and if you cannot get the account password, then has already been stated, the phone is useless to you and there is nothing that you can do.  You will never be able to use this phone and nobody here can help you.
    Take the phone back and ask for a refund and start again by purchasing a phone from a legitimate source.

  • HT201441 i bought iphone 4 but previous woners can't provide me icloud id and passward so my iphone locked what can i do?

    i bought iphone 4 but previous woners can't provide me icloud id and passward so my iphone locked what can i do?

    You could speak with the police since they sold you a device you can't use and refuse to give you your money back or cooperate so you can use it.  Without the previous owner erasing the device and removing it from their account you will not be able to use it.  No one else can help and there's no way around this.

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