Bought ipod 5th generation off ebay, computer doesn't recognise it, even in disc mode.  any suggestions?

I bought ipod 5th generation off ebay, computer doesn't recognise it, even in disc mode.  any suggestions?

Can I assume you are using iTunes 10?
But most probably, your iPod hardisk is the problem and your Windows 7 is taking a long time to read the disk filesystem.
Do a disk diagnostic first as posted by tt2, don't worry about the Mac user, Disk diagnostic refer to iPod and not the OS.
https://discussions.apple.com/thread/3110831?tstart=240
This wont fix your problem, but will help in troubleshooting route, as there are dozens of reasons for the failure.
Post the results here and hopefully it is not the harddisk.
Good Luck!

Similar Messages

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    See
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    - iOS: Not responding or does not turn on           
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    or
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    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                          
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    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
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    - Try on another computer                                                       
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      Apple Retail Store - Genius Bar

  • I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

    I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

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    iOS: Wrong passcode results in red disabled screen                         
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
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    I just bought the 5th generation iPod my email keeps downloading over and over when I go to delete my email what can I do I've even reset my email and it still keeps doing the same thing it's annoying what else can I do to fix the problem?

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    - Restore to factory settings/new iOS device.             

  • My iPod (5th generation) doesn't match with my iTunes

    I have an iPod 5th generation and i installed IOS7.
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    Do y have iTunes version 11.1 on the computer?
    Otherwise see:
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  • Whenever i charge my ipod 5th generation i have to move the charger around for about 5 minutes,it doesnt want to charge and switches on and off?

    whenever i charge my ipod 5th generation,i find myself moving the charger around for about 5minutes,the first few months the charger has worked fine now it is playing up,turning on and off charge?

    I would make an appointment at your local apple store and have them check it out. The warranty covers manufacturer's defects. Unfortuantely, if you inadvertantly cause some damage in your wiggling, it could be determined that you broke the port - regardless if it was malfunctioning before or not. Have them look at it and see what they say.

  • My iPod 5th generation charger doesn't work but it says it's charging. When I use another person'a charger, the iPod charges fine. Has anyone had this problem?

    My iPod 5th generation, The charger doesn't work but it says it's charging. When I use another person's charger, the iPod charges fine. Has anyone had this problem?

    Yes, the Lightning cables do fail sometimes. They are covered by the same one-year warranty as the iPod
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

    Hello,
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    Without knowing that:
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod 5th generation recognized in iTunes but won't charge

    Hello Apple Support Community,
    I'm writing this on behalf of my girlfriend, who is having problems with her iPod, I tried searching google and the forums here but I couldn't find a satisfactory answer.
    Basically what happens is this:
    iPod gets plugged in and shows the "do not disconnect" screen and starts charging (what comes next kind of happens simultaneously) not long after that, I'd say a minute at most, the normal menu screen comes up and the lightning symbol on the battery disappears, iTunes recognizes the device and allows you to browse the files and it gives the option to sync but we haven't done that yet (the laptop we're trying to charge it off is new and has an empty iTunes library) and we don't want to lose the data on the iPod. It works fine on other computers, i.e. she can charge it with no problem from her desktop PC and as far as i know any other PC/laptop available to us
    Does anyone have any idea what's wrong and how to solve it?
    Technical details:
    iPod 5th generation, 60gb
    Laptop brand: Samsung
    OS: Windows 8
    USB status: Ports all work and from what I can tell they're all 500mA
    Tried:
    Switching USB ports, none seem to make it charge
    Resetting iPod
    We don't have extra cables so we can't try switching them and we haven't tried restoring the iPod yet since we don't want to lose data.
    If you need more info, let me know
    Thank you very much for your time!

    Hello,
    The cord might be the case, but first, try these suggestions:
    Try putting your iPod into disk mode, then try connecting it to your computer again...
    <a href="How to put your iPod into disk mode</a>
    Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
    Have you checked this link out?:
    <a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
    Does your iPod appear in "My Computer"? If so...
    iPod shows up in Windows but not in iTunes
    If not...
    iPod missing in "My Computer" or in iTunes
    Post back on what happens when you try these things out. I hope this helps!
    ~~Kylene

  • My iPod 5th Generation is not powering on

    I need your help everyone. My iPod 5thGen is not working. What happened was battery was at around 20% and since I was playing, I decided to charge it. I connected it to the wall outlet but it wasn't doing anything, So I decided to remove the cable and pushed through playing letting the battery drained, And so it did, I connected it again but still no response. I've done the typical reset (holding the power and home button at the same time) but nothing happens. It just happened I think within the day I updated the software, just before christmas of 2014.
    I wanted to have a local Apple store to check it however I'm afraid of how much would it cost. My dad just bought it in Riyadh, Saudi Arabia last first week of September of 2014 and came home to Philippines same month and gave it to me. It is, I guess, the latest Ipod 5th Generation because it has Facetime already. He bought it from Jarir Bookstore in Riyadh. I think its still under warranty but how do I prove it to Apple if I don't have its warranty with me?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment/evaluation is free
    Apple Retail Store - Genius Bar                                     

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