Bought ipod but cant get past it says connect to itunes disabled help me i made an account for me on computer but stuck help
help me got and ipod but says disembled connect to itunes. plugged into computer made acct. for me but nothing,help need for new job. thanks
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Similar Messages
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When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?
Hi AnnieAnneok,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
First, I would suggest you backup your iPod touch and transfer purchases to your computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Confirm your Apple ID is set up and updated with the correct information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
Judy -
I believe my ipads hard drive corrupted when i went from my macbook to a pc...I can get to the screen with cord and itunes but cant get past there to desktop of ipad...Any help would be appreciated....
Try using this article to help with your iPad not showing up in iTunes---
http://support.apple.com/kb/TS1538 -This deals with the device not being recognized in iTunes for Windows
The following steps work well with iPod but i would try them for help with your iPad issue:
Try connecting your iPad to another USB port directly on the computer. Verify that you're connecting it to a high-powered USB 2.0 port on your computer to be sure iPad is getting power. If you're connecting to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPad. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Avoid connecting to an external USB hub. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain. -
When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?
If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.
your going to have to put the ipod into recovery mode and restore the device. Unfortunatly you will lose all the info on the device after the restore but if you have a backup for the device in itunes you will be able to get all the info back if no backup is on itunes all info will be lost you can find the backups on in itunes under the edit>
preferences>devices and check for the backup
to put the ipod into recovery mode disconnect the ipod from the computer
power down the ipod
press and hold the home button than plug the device in and the itunes should give a message that states
itunes has detected an ipod in recovery mode and must first be restored before it can be used
than click the restore option in the summary page and issue resolved -
I dissabled my ipod touch 4th generation. It says connect to itunes, and i did what it say to do but the "connect to itunes" screen never shows up...it just goes back to the "ipod is dissabled connect to itunes screen. What do i do?????
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.
I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.
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How do you turn your ipod touch on when the screen says connect to itunes?
How do you turn your ipod touch on when the screen says connect to itunes?
You connect the iPod to your computer with iTunes and restore via iTunes. If iTunes does not see the iPod try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
If iTunes asks for the passcode and you can't enter it or if iTunes does not see the iPod, manually placing the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
Downloaded itunes on new ipad and still can't get past screen to connect to itunes. Now what?
New Ipad2. Downloaded Itunes. Still can't past screen to connect to Itunes to download. Where is menu screen?
OK. You downloaded the file for the install, now you have to double-click the install file and install itunes on your computer. Once you double click the downloaded file, it should step you through the install process. The file will be located in your downloads folder.
Once itunes is installed, start iTunes on your computer then connect the ipad and follow the activation instructions. -
I'm updating my iPod Touch 5th Gen and it says "Connect to iTunes" and I have, but nothing happens.
Okay, so, I unlocked my iPod and it said an update was available, so I tapped install. It wasn't connected to a power source, and I didn't think it'd make any difference if I was or not. So, I tapped it, blah, blah, blah, and then it said to connect to iTunes. So, I did, but my laptop didn't make the noise it usually does when I plug in the USB cable, so I tried it over and over again, but still the same result. I've updated iTunes to the newest version, and nothing happened still. So I decided to just cancel the update. But, now, "Connect to iTunes" will not go away from my screen no matter what I try. I've tried looking for solutions online, but none help. So, if someone could PLEASE help me fix this.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
help, got locked out and cant connect to itunes to redp password
The only way to access the iPhone is by entering the correct passcode. If you cannot remember it or have disabled the iPhone then you will need to restore to factory settings via recovery mode as shown in the article below:
http://support.apple.com/kb/HT1808 -
Cant get my iPad to connect to iTunes, please help
I connected my iPad2 to the computer (MacMini version 10.5.8) , opened iTunes and got the message that for an unknown reason my iPad does not connect.
Anyone know how to fix this please?I finally got a number for IT services. When I phoned up they didnt have a clue why it wasnt working, they're honestly useless! I was monkeying about with it last night using my lapto at the same time to find server addresses etc.
Then it looked like it was going to work, when I went into safari it redirected me to the login page like it does on my laptop. But then decided it didnt want to work saying "the page cant be displayed because there is no secure connection to the server".
I searched this on the support community and I went with the advice to delete all cookies, set them to accept from visited, and restart my iPad.
Now when I restart my iPad it trys to connect to the wireless network it comes up with a page saying "Login" at the top of the browser, so im assuming that is the login redirect page. However it displays nothing on the page!
Going with you guys advice I assumed that the page must use java. But when I looked at the source of the page on my laptop it didnt have anything java in it, just javascript, which Im lead to believe is totally different.
Sorry for being a pain but IT services here are shocking. -
HT1535 I cant get my iphone to connect to itunes.
I have had my iphone for a week, it synced once and now I cant get it to connect to itunes. My 3 sons ipods also wont connect.
See Devices Here > http://www.apple.com/support/itunes/
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I need help. I tried to update this ipod i have and it just restarted and said connect to itunes. I cant access itunes so is there anyway i can restore or factory reset this.
Use a friend's computer or make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
That is the oly way. -
just rented a movie from my apple tv, accidently got out, and cant play it back, it says that go to itunes store and check for rentals, but it just show lowding and lowding please some one help, how can i play it back????????????????
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
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