Bought it on Amazon, Downloaded it, can't open it

I just bought the Student/teacher version of Adobe Photoshop Elements and Premiere Elements on Amazon.  I downloaded it, which took over an hour.  Then I clicked on "Install."  All it did was open a directory that showed me where the files are located.  How do I open the damn program and use it?
Meanwhile I logged into https://www.identit-e.com/adobe and verified my teacher status.  So what am I supposed to do next to open the damn thing?  The instructions SUCK.

I'm in the same boat with you. Adobe sucks!

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