Bought itunes gift card but never received
I purchased itunes card online through my iTunes Store and they have not received it.
Hey there DuffyDeanda,
It sounds like you purchased a gift card but your recipient did not recieve it. I would use the following article to resend it:
Resend iTunes Gifts
http://support.apple.com/kb/ht1541
You can use either your Computer or your iOS device, whichever is easier for you to use.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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Thank youNote:
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I should have received an iTunes Gift card , but there is no sign of it ?
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The gift would be sent via email to the address you gave when you set up the gift. Have you checked that email account? If so and nothing has appeared, make sure there aren't any anti-spam filters in place that might be blocking emails from Apple. Then if you still don't see the email, try resending the gift:
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Having a credit balance won't prevent you from entering in a new payment method. A balance remaining would be an issue only if you're trying to change the country of your iTunes Store account. If your payment method is being rejected, then either it's invalid - a debit card which are in many countries not accepted, or a credit card from another country - or there's something amiss with your account. In the latter instance, or if the gift still doesn't come through, contact the iTunes Store and request assistance.
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If the store that you bought it from is nearby then you could try going back to it and ask them to activate it properly. If it isn't, or if they can't/won't help, then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
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I redeemed my itunes gift card but it didnt give me the full amount, Any Help?
Hey there, I redeemed a 15 dollar itunes gift card, but I only recieved 10 dollars, can anybody help me?
iTunes Store: About In-App Purchases
You need to have a credit or debit card on file to make "in app" purchases.
Reason being is if your iTunes gift card balance runs out and the app you purchased offfers extra content from within the application, there may not be enough credit from the gift card to do so. -
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I have iTunes gift card but numbers is removed and i try but no way and I have the card
http://www.apple.com/support/itunes/contact/
email them and they should be able to take care of you :-) -
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i have 15.00 on my itune gift card but it`s saying the card has been redeem but i didn`t buy anything yet.You can still see the 15.00 in on my itunes.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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