Bought movie disappeared

I downloaded a movie to my laptop, synced to my iphone. I had to reinstall OS X from a backup dating from before I bought the movie. Then I synced the iPhone, thinking the movie would be transferred back. But iTunes said the computer was not authorized to play the movie, reported some unknown error, and deleted the movie from my iPhone. Now I have it neither on iPhone or iTunes. How can I get it back? I have the e-mail receipt, of course.

ahostmadsen wrote:
How can I get it back? I have the e-mail receipt, of course.
basically, you are entitled go one download only (apps from the app store excepted). click here for information.
however, you could try what Niel suggested in another thread:
Niel wrote:
You can sometimes get one free redownload request granted by using _*this form*_, but never more than one.
for future reference, peruse the _*The Complete Guide to Backing Up your iTunes Library*_.
good luck !
JGG

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