Bought my I-Pad in Nov. Just Wi-Fi. Use almost every day and re-charge battery at 50%-- usually every 3-4 days. Just finished re-charging to 100% today and was playing a video when it just stopped working. Only picture of the Apple logo.
Bought my I=pad (wi-fi) in Nov. Use sometime alsomst every day and re-charge battery at 50%. Usually every 3-4 days. Just finished re-charging to 100% and was playing a video. Stopped and I turned it off and when I turned it back on, just got the Apple Logo. is the battery no good after only 6 months?
The battery is not likely the culpret. Something to hung up. You need to reboot:
Hold the home and power button at the same time for about 10 seconds (Keep holding past the swipe to shut down) and when the Apple Logo again appears, let go and your iPad should come back to life.
Similar Messages
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hellow
my i pod is not working.actually bettry was too low then i puted on charging.it starting charging but not going to power on.when it tried to starting on sunndly after the apple logo it showd the 5 % bettry and went back off and this proses is carry on.plz help me how it witt work starting.i urgently need to on my i pod.plz help me plzzzzzzzzzzzzzzzzHi there shehla sattar,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
-Griff W. -
I turned off my iPad, but when I went to turn it back on, the apple logo just stays there. It's been there for 10 minutes, and hasn't gone away. Help please.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?
Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.
Allan -
I have a first gen MacBook pro with intel chip. All of a sudden when I try to start up instead of the apple logo I see a file folder with a question mark. Phone support wasn't much help since it is a older machine. It's either a software issue or the hard drive went. Any ideas on how to fix if it's a software issue would be appreciated. Thanks a lot.
Thanks I tried that and when I click repair it tells me
Invalid volume header
Checking hfs plus volume.
Invalid b-free node size
Volume check failed
Error: the underlying task reported faliure on exit.
1 hfs volume checked
1 volume could not be repaired because of an error. -
Uploading newer ios on Ipad 2 - things were going well then got a picture of the apple logo and a line moving from start to end - stopped short of end and can't do anything now - HELP
Try a soft-reset and see if that gets it to boot up properly : press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should reappear and it will hopefully boot up.
If it doesn't then try recovery mode and restore/resync your content : If you can't update or restore your iPhone, iPad, or iPod touch -
how can i fix my iphone 3g if and only it displays the apple logo when it is connected to its charger but it displays nothing when the charger is removed?
Plug it into a wall outlet and leave it plugged in for approximately 20 minutes.
Then try a reset by pressing and holding the home and power buttons for 15-20 seconds.
Does the device power on at this point? If not, the battery or logic board is gone.
Take it to Apple for evaluation.
It may be worth replacing the battery, but I personally wouldn't spend the $149US for an Out of Warranty replacement on a 3+yr old device. -
When opening my MBP, all that shows is the apple logo and the forbidden sign
Hello everyone,
So I'm on a 2011 MPB using 10.9.5.
I've closed it after using two nights ago, and when I came back home the day after and tried opening it, all that appeared was an alternation between the apple logo and the forbidden sign (here it is : http://stickeramoi.com/3447-3369-large/autocollant-panneau-interdit-interdiction .jpg)
I've tried repairing the disk but that failed.
Tried also re-installing OS X on it but that took about 17 hours (which is ridiculous) so I've cancelled that and instead, tried restoring a Time Machine save.
After it finished restoring the latest backup, I'm still faced with the same problem. It just won't boot.
Thank you for your time and help,Yeah well I think I've tried about everything that I found out there.
From console commands to installing Lion through Internet recovery...That's it, I give up
Will take it for replacement tomorrow.
Thank you -
Hi!
I purchased my AppleTV in Miami, but I live in Argentina.
I have not been able to get my device running correctly, and altough I've read tons of things online, I still have no solution to my problem.
Here's the thing: after everything's plugged in and ON, I see the Apple logo briefly, then the TV displays a sign that says no signal, check pwoer cords and power source.
But everything is plugged in and connected properly, otherwise, I doubt I'd be seeing the apple logo, right?
I tried changing the HDMI cable, reversing the ends, switching ports, hard resetting the ATV, and trying a different TV. No luck.
I read there is some issue with Samsung TVs, and most LED and LCD tvs down here are Samsung.
On the other hand, I cannot return it or exchange it, since I bought it in the states.
Oh! One of the tvs I tried it on displays a little sign that reads "connected at 1280x720 @60hz", and only THEN, goes to the "no signal" sign.
Please!!! I am being driven up the walls here.... HELP!!Try this:
Change the Apple TV resolution:
Press and hold the Menu and Up button on your Apple Remote for six seconds.
The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals.
Press Play on the Apple Remote to keep the current resolution or Select to manually cycle to the next resolution. -
My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?
Hello Ganewee,
Thank you for posting in the Apple Support Communities. It is certainly impossible to use your iPhone if it won't power on. I found some steps that can help with an issue like this:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If you get to step 6 where you have to restore your iPhone and your iPhone is recognized in iTunes, I would try backing it up before going through the restore. You can find steps to backup your iPhone here:
iOS: How to back up
http://support.apple.com/kb/HT1766
I hope this helps!
Best,
Sheila M. -
help me
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
What does it mean when the apple logo just stays on my iPad?
I turned off my iPad, but when I went to turn it back on, the apple logo just stays there. It's been there for 10 minutes, and hasn't gone away. Help please.
If reset doesn't work, you'll have to force your iPad into Recover Mode.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
I have an ipad and the only thing it does when you plug it in to the wall is flash the start up apple logo. It will not reboot because itunes can not reconginze it. I have tried holding the home and power button's together but it doesn't help.
I'm sorry, you are correct I am trying to restore my ipad because it stopped working. We thought the battery was dead so we plugged it into the wall charger. All it does when plugged in is flash the apple logo like it is going to start up and then shut off. It repeats this every few seconds while it is plugged into the wall. I let it charge overnight and still nothing.
When I hold the power button and the home button down together while the ipad is plugged into the wall, it does flash then after I release the power button the connect to itunes screen comes on. But when I connect it to my computer it goes blank. itunes does not recongnize my ipad when I plug it into the computer. I have used the same cord to plug in my other devices and itunes recongnizes them so it isn't the usb cord.
It seems as if my system has crashed and I think this may just be an apple service trip for me. But thanks so much for the advice. =D -
hello people......
ohkay.... so my iphone decided to turn off on me while i tryd opening the app. clash of clans, and when i turned it back on, it displayed the apple logo for 10 - 15 seconds on the screen before fading out and shutting down. i have tryd all recomnded steps and none have worked. my itunes detects my phone in recovery mode, but after retrieving all necesary data for the restore process. when itunes prompts waiting for iphone, the apple logo is dsplayed on the screen for 10 - 15 seconds and then fades out and shuts down... has anybody found a fix for this problem?It's quite probable that your iPhone has a hardware problem. Contact Apple Support or make an appointment at an Apple Store and have your iPhone evaluated.
Regards. -
I just downloaded a video in HD, but I found out after the download was over my computer doesn't play HD videos. Is there any way I can return the video and get the SD version, or upgrade my computer so it will play the HD video?
From http://support.apple.com/kb/HT3209
When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases.
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