Bought my i-pod in 2008 answered the security questions didnt write them down how do i get that information  back or how do i chane it.

i bought my i-pod in2008 answered the security questions didnt write them down how do i get those answers,or how do i change them.

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

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    BarnsleyMif wrote:
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    BarnsleyMif wrote:
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  • If I purchased a movie, from a computer a LONG time ago like 3 years but recently I changed computers how can I get that movie back? p.s. I bought the movie from iTunes

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    ➡ https://iforgot.apple.com/

  • I have somehow forgotten my itunes password and when i try to enter my birthday info to answer the security questions it says it cannot find a match? I have had this account for 4 years and unfortunately the email account itunes has is now defunct

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    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I need to delete my Apple ID on my iPhone 4.  I forgot my psw for my account.  When I answer the security question, the system responds incorrect answer.  I created a new Apple iTunes account but I still unable to delete the old iTunes account.

    I need to delete my Apple ID on my iPhone 4.  I forgot my psw for my account.  When I answer the security question, the system responds incorrect answer.  I created a new Apple iTunes account but I still unable to delete the old iTunes account.

    AppleFAN7591 wrote:
    I need to delete my Apple ID on my iPhone 4.  I forgot my psw for my account.  When I answer the security question, the system responds incorrect answer.  I created a new Apple iTunes account but I still unable to delete the old iTunes account.
    How to reset your Apple ID password.
    Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
    Verify your date of birth, then click 'Next'.
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    If neither method works, then go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
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    Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
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    Select the contact option that suits your needs best.
    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
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    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
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    Choose 'More Products & Services', then 'Apple ID'.
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    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • How can I retrieve my password when the retrials email was not recoverable? I also can't use or pass the othere menace of recovery? Not being able to pass or answer the security questions?

    How can I retrieve my password when the retrials email was not recoverable either? I also can't use or pass the othere means of recovery? Not being able to pass or answer the security questions?
    I created a new ID but never being able to update the iTunes that were purchased/saved using the old id?
    I can't also delete.

    Hi Kazmania89,
    Welcome to the Support Communities!
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Once you are able to gain access to the old Apple ID, this article may be helpful:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?

    First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
    Mac:  iTunes for Mac: How to copy purchases between computers
    PC:  iTunes for Windows: How to copy purchases between computers
    Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch. 
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  • My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

    My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

    Contact iTunes Customer support... it is not possible to bypass Activation Lock.

  • I'm using a new computer and to open one website I have to answer the security questions each time saying that the site doesn't recognize this computer.

    Each time I try to open my "ubt" website, I get a message that says the site does not recognize this computer so I have to answer the security questions each time. I get the message "You are attempting to log in to your account from a computer that we do not recognize..." All other websites work just fine. The Mac store person could not figure it out. This site works on Safari, but I prefer Firefox.

    The ipod is not a backup device. The music sync is one way - computer to ipod.  The only exception is itunes purchases:  Without syncing:File>transfer Purchases
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  • I forgot to answer the security question, please tell me what to do?

    I forgot to answer the security question, please tell me what to do?

    This is asked and answered countless times every day.
    The forum search bar and More Like This section are on the right side of this page.

  • Firefox isnt saving my info for registered sites like my bank so i have to keep answering the security questions

    everytime I enter my banking site I have to answer the security questions to register my computer. it used to save the info so I didnt have to do that each time I log in but now it doesnt and its really annoying to keep doing each time

    In Tools, Options, [[Options window - Privacy panel|Privacy panel]], ensure that 'Firefox will: Remember history" is selected.
    In Tools, Options, [[Options window - Security panel|Security panel]], tick 'Remember passwords for sites'.
    Then you can [[Basic Troubleshooting#Clear cookies and cache|clear cookies and cache]], check for the issue, and reply whether it works.

  • I forgot answer the security questions. how can i reset?

    i forgot answer the security questions. how can i reset?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201363 When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

    When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

    You will have to contact iTunes Support and tell them you have forgotten your Security Questions and need them reset. They will respond to you by email, usually within 24 hours. Here are two links to contact iTunes Support:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • Hello . i forget answer the security questions.

    hello
    . i forget answer the security questions.
    pls help me

    How to Reset lost passwords / forgotten security questions.     
    If it is urgent phone your National Apple Support service and ask to talk to their account security people.      Contacting Apple for help with Apple ID account security…  Click on your country and proceed from there.
    As an alternative, follow the instructions here >>>  Rescue email address and how to reset Apple ID security questions.

  • Plz help me to answer the security question of apple id

    plz help me to answer the security questions of apple id coz i have a great problem that i couldn't buy the itunes music with out using security questions.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110908)

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