Bought my wife an iphone for xmas. when i connect to itunes i get an error message saying apple mobile device service is not started. my iphone and kids apple devices all work fine. set wife up on a seperate account. whats the deal?
Bought wife an iPhne 4s for xmas. when i connect to itunes i get a message that says iPhone cannot be used because the Apple moible device service is not started. my iPhone and kids apple devices work fine but are on a seperate account. whats the deal?
Not sure why only one particular phone is having this problem but this article will help you check and restart it if it's in fact not started: http://support.apple.com/kb/ts1567. Even if it is running, suggest you stop and restart it.
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When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
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Try the following user tip:
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I am having the same problem and took the following steps to mitigate it to no avail.
1. I deleted the Facebook app on the phone and turned off Facebook in the iPhone's system-wide settings.
2. I re-enabled Facebook in the iPhone's system-wide settings and reinstalled the Facebook app and logged in again. It worked. For about an hour.
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Which I get. But clicking on that link you provided does not give you the option of choosing between 32 and 64 bit installers.
Yeah, that was certainly a 32-bit installer file being referred to in the other message, too. (The 64-bit installer file is called iTunes64Setup.exe.)
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http://support.apple.com/kb/HT1808
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See Troubleshooting issues with iTunes for Windows updates.
Your library should be fine, but you ought to back it up regularly.
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These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
Hi, just tried to upgrade to 11.2 but now when I try to open itunes I get an error message saying "the procedure entry point ADiAdID_acquirematchslotifnecessary could not be located in the dynamic link library iAdCore.dll". Any suggestions for a non techy person?
See Troubleshooting issues with iTunes for Windows updates.
Try the repair tip in the third box first.
tt2 -
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Hi,
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See Here... http://support.apple.com/kb/TS1567
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