Bought new laptop with Windows 8, Installed itunes 11 (with difficulty) Iphone 5 shows in itunes, HOWEVER i cannot transfer anything to my phone via iTunes. PLEASE HELP!!! :(

Hi, just bought a new windows 8 laptop. Managed to install iTunes 11 with difficulty. iPhone 5 shows in itunes and im trying to copy a new ringtone over. However its not allowing me!
I have authorised the computer and itunes match is off on phone and itunes.
Can some please help me?
Thanks

If you still have the old computer see this migrate iTunes library post. If not then see Recover your iTunes library from your iPod or iOS device.
tt2

Similar Messages

I bought new laptop with 64bit win 7 but i am not able to download itunes?

I
bought new laptop with 64bit win 7 but i am not able to download itunes?

In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

HT1222 itunes 11.0 I cannot transfer a playlist to a shuffle. Please help. Thanks

itunes 11.0 I cannot transfer a playlist to a shuffle. Please help. Thanks
I just gave my daughter my 8 year old daughter my shuffle and i created a new playlist on itunes 10. I transfered it over and it was great. I upgraded the iTunes software to 11.0 and made changes to her kid friendly playlist on MacBook and deleted the playlist on the shuffle and wen to transfer and I could not transfer. It was very easy to do on iTunes 10 and now I need some help in figuring it out. Thanks for you help.

I figured it out... i needed to click on the music tab and had to check sync music selected playlist..... came through for my baby girl... peace here and in middle east..

ITunes musical library located on a WD 2TB, ext. drv. Computer destroyed by virus; ED survived. Bought new laptop, connected ED. Not able to see library. ED shows as 'G:' 95% full. How can I reconnect my old library to new laptop?

I had my iTunes musical library on an ext. drv. WD 2TB, ‘MY BOOK ESSENTIAL'. Three weeks ago, my computer was infected by a virus that fried it. It did not affect the external drive. I bought a new computer: a laptop, Dell XPS, Intel Core i7-2630QM CPU, Windows 7 Home Premium. I have been able to connect the WD external drive; however, I am not able to see the musical library in my iTunes or Explorer. ‘My Computer’ shows the external drive as ‘G:’ 95% full. It reads, 32.1 GB free of 1.36 TB. When I click on the drive to see its contents, it shows nothing. The library in iTunes also shows nothing. Can anyone help, please? How can I reconnect my old musical library to my new laptop and iTunes? Many thanks.

Hmm, viruses don't generally "fry" drives. They can make bootable operating systems not bootable, hide data, and corrupt executable files. Software can potentially wipe all the data from the drive but it shouldn't be able to physically damage the drive. Bah! What's done is done.
As to unhiding your files assuming they are just hidden....
Hit Start > Run, type in CMD and press enter. Type the following at the prompt and then press enter:
attrib -h -s -r g:\*.* /d /s
This tells windows to clear the hidden, read-only, and system flags from all files on the drive, assuming of course your profile has the power to "see" the files and change them.
If that doesn't work then you may need to take ownership of the drive first. The drive may have security settings that make it "belong" to an account on your old system. Right-click on the drive in Windows Explorer and click Properties. Click the Security tab, the Advanced button, the Owner tab, then the Edit tab. Make yourself the owner, then you can make any other changes to the security settings you want to back on the Permissions tab. (If you can't change the owner log out and log back in as Administrator). For iTunes your account (or everyone) and SYSTEM need full access to all files. Any changes you make should be applied to "This folder, subfolders and files", should be inheritable and you should also replace the permissions on all child objects.
tt2

Bought new iPod but unable to install iTunes and Quicktime, so what now?

I tried to install iTunes, but when it gets to the Quicktime module, it stops working and says the following: This installer cannot upgrade QuickTime 7 for Windows Public Preview. Please uninstall it first."
OK, so how do I do this. There is NO Quicktime listed anywhere in my Add/Remove folder, and no Quicktime shows up when I run the word through the FIND search in Registry Editor.
If I cannot resolve this, I'll have to return the iPod to Apple as an unworkable gadget.
Dan Hedgpeth

I have just found a way of sending some feedback to
Apple.
Will be interested to see what they say to this>>
I find it ridiculous that the cost of these ipods
does not include some on line support from Apple. We
have to try and rely on other users in discussion
forums. All I am finding is there are loads of others
on thee forums with similar problems unable to find a
solution.
Please advise.
Also found a number for 'tecnical support' after 5
days trying....
0870 876 0753
Will give them a 'polite' call tomorrow!!!!
Thanks for the phone No. I was having a problem with Quicktime which I couldn,t resolve by checking the discussion forums but that phone No. was a great help. Alhough you are talking to a call centre somewhere in the world and have to be careful with the language difficlties it was a help and it,s a shame Apple don't make this No. more easily available, so well done for finding that No.
You can go days or even months for a solution and I think Apple should have an online Tech. expert to help out.
Dell Windows XP Pro
Dell Windows XP Pro
Dell Windows XP Pro

For some reason, my itunes both is inable to unstall the new update, and since this has been happening my iphone 4 wont be recognised either (recogised by windows but not itunes) please help!!

Well its all prety much in the heading, itunes is unabe to update and iphone 4 wont be recognised, but it cmes up in 'computer'? please help, i have tried some things off the apple support page and googe search but hasnt helped. andi have loads of new beats ready to put on!

yer i do, its say 'errors occured while downloading the updates. If the problem persists, choose tools> Download only and try installing manually.
i have tried installing he files as it says above but then it doesnt work and says this:
the installer encountered errors before configuration. your system has not been modified. to retry these operations at a later time , please run the installer again.
i have tried both methods countless times with no success?

New laptop with old iPhone

I just got a new laptop, and I was curious what will happen to my phone when i decide to sync it with my new laptop?

moopher,
It will see it as the first time you have synced with that computer and ask you if you want to merge the data on the computer with that on the iPhone, or if you want to have either the computer or the iPhone replace the other's information.
You can also tell it to sync that way by reseting Sync History.
Hope this helps,
Nathan C.

Can't install itunes, PLEASE Help

Hello! first of all thanks for clicking on this and having a look at my issue.
I have a problem with downloading itunes, it goes all through the installation gets to the end and comes up with this nonsense error message anyone know what this is about? please help, thanks!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Error won't let me install iTunes - please help !

When I have tried to download the latest version of iTunes so that I can update my iPhone the software won't install correctly. I even un-installed iTunes and tried from scratch.
I get so far then get the error message "Could not write value to key \software\classics\itunes.m4r verify that you have sufficient access to that key or contact your support personnal".
I'm using Vista and had turned off the spyware software and have administration rights.
Can anyone help please, at the moment I have no iTunes !!!!
Thanks

Could you confirm the full error message and is it identical when you try to install and uninstall?
These permission issues can be tricky.
To start you need to download the iTunes installer from:
http://www.apple.com/itunes/download/
And save it on your PC. ( You may already have done that.)
Try running it with "Run as Administrator". (You can access this by right clicking on the installer.
You can also try running the installer from another administration account.
Failing that, find the key mentioned in the error message using Regedit. I assume it is HKEYLOCALMACHINE\Software\Classes\iTunes.m4r
Right click on it an select permission then advanced. Apart from some other permissions, you should have Administrators and SYSTEM with full control, inherited from ...software\classes and it should apply to this key and sub-keys.
Is that what you have?

Problem Installing iTunes, please help!

I used to be able to have the iTunes before it included video and now I am unable to install iTunes onto my computer. Everytime I try I get this message:
Windows ® Installer. V 3.01.4000.1823
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
Can anyone help me at all?

Hi Fariha I have the exact opposite of what you are experiencing.Mine is in a stopped state and refuses to start. lol. Its in the link below.
http://discussions.apple.com/thread.jspa?threadID=1892032&tstart=0
I might be able to piggy back on your thread. First of all have you triedd stopping the service though task manager? Do that and see if there is an error message. I hope someone can suggest a registry hack that may solve this IPOD service issue.

Unknown problem installing itunes please help

Hey, im trying to install itunes on a computer and i keep getting the following error
"itunes installer completed, the installer has encountered errors before itunes could be configured. to retry these operations at a later time, please run the installer again"
anyone had this problem or have any ideas on how to fix it?

Hi Fariha I have the exact opposite of what you are experiencing.Mine is in a stopped state and refuses to start. lol. Its in the link below.
http://discussions.apple.com/thread.jspa?threadID=1892032&tstart=0
I might be able to piggy back on your thread. First of all have you triedd stopping the service though task manager? Do that and see if there is an error message. I hope someone can suggest a registry hack that may solve this IPOD service issue.

Can't connect brand new iPod touch 4th gen to iTunes, please help!

I just got a new iPod touch, 16 gig 4th generation. I'm going through the setup process. Once I get to the option to connect through a network, I hit a problem. My internet at home requires a MAC address to be "invited" into the network before I can connect, however I can't get the MAC address until I complete setup!
So I choose the "Connect to iTunes" option instead. My computer recognizes that there is an iPod connected to it, but iTunes won't pick it up. There is nothing under "Devices".
What do I do?? ):

I just retried a step I missed earlier in the articles before and ran into a problem here:
#5 Verify that the apple mobile devi usb driver is installed
> for windows 7
> if the apple mobile device usb driver is not listed
> if only Apple iPod appears
> for windows 7
I went through all these steps until #8: Click OK in the "Install from Disk" dialog. At this point it tries to load for a bit and I get this message:
"Windows encountered a problem installing the driver software for your device.
Windows found driver software for your device but encountered an error while attempting to install it. (Apple Mobile Device USB Driver)
Windows cannot initialize the device driver for this hardware. (Code 37)"
As for your reply, I did indeed already try removing and reinstalling all the Apple programs with unfortunately no effect.
When I do the sync test, I get that one or more things failed: iTunes Helper not running and No iPod found.

Error While Installing Itunes (Please help)

Alright, just went on apple.com, installed the newest itunes, and downloaded the setup, started the installation, and it stops at one part that says stopping services. Now i have no clue what that means or what its doing, but after about 10 minutes it pops up a message that says.
Service
'##IdString1.6844F930_1628_4223_B5CC5BB94B879762##' (Bonjour Service) could not be stopped. Verify that you have sufficient privileges to stop system services.
[Retry] [Cancel]
Now, ive retried it and it just does the same thing. Please someone tell me what to do. Ive completely cleared every single thing that had to do with itunes off my computer then redownloaded and installed it. Nothing works. I am on the admin account on my computer, and always will be, so nothing different there. I had itunes before, and it worked, but it stopped opening, like i could click it and it would act like its loading, then nothing would open. So i tried this today and this is what ive been getting for the past few hours. Please respond ASAP.

Use that MS installer cleanup to get rid of iTunes first, then QuickTime.
Actually, I should back up. Go to the article I link below, and scroll down to the section
*General Installation Troubleshooting*
Important: A majority of customers experience successful iTunes installation after completing these troubleshooting procedures. If one does not help, proceed to the next.
-Completely Remove iTunes and QuickTime (Click to show)
-Empty your Temp directory and restart (Click for more)
-Clean up iTunes installer files on the computer (Click for more)
-Download QuickTime Standalone Installer (Click for more)
-Disable other conflicting software (Click for more)
-Make sure your folder names don't contain strange characters (Click for more)
http://docs.info.apple.com/article.html?artnum=93976

Suddenly Cannot Uninstall/Install iTunes :( please help!

After a recent necessary restore, I went to the iTunes shortcut on my desktop to open the application and I receive the error message "that action is only available for products that are currently installed". So I attempted to re-download iTunes, however I am receiving the error message "older version of iTunes cannot be removed. Contact technical support group." (which I assume is this discussion board because I cannot find help anywhere else on the iTunes site.) When installing it attempts to uninstall the previous application, and the message reads "the feature you are trying to use is on a network resource that is unavailable. iTunes.msi cannot be found."
Please advise and help, thank you!

hi Brandon!
here's a good place to start with a 1406:
http://docs.info.apple.com/article.html?artnum=93865
keep us posted on your progress.
love, b

I bought a new laptop with Windows 7. My computer name in Windows has changed, and now, my Ipad can't find Itunes

I bought a new laptop with Windows 7. My computer name in Windows has changed, and now, my Ipad can't find Itunes, and Itunes can't find my Ipad. [email protected]

Ok, if reinstalling iTunes as suggested above does not resolve the issue of iTunes recognising the iPad then try this -
Firstly, make sure that your device is not hidden (left hand pane). If it just reads device then toggle between SHOW and HIDE.
Secondly, try all the other ports on your computer, even a number of times.
Thirdly, make sure your lead /connections are no faulty.
Fourthly, if you have another computer try plugging your device into it without taking any action, give it a moment, remove it and try it back in your other computer again.
Failing all that, see here - http://support.apple.com/kb/TS1538
And failing all that put the device into Recovery mode. See here and note the paragraph 'If you restore from a different computer.... ' down near the bottom of the page -
http://www.apple.com/support/ipad/assistant/itunes/
As for making your new laptop your 'home computer' follow these instructions -
1. Without connecting your iPad to your computer -
A) Install iTunes / make sure the latest version of iTunes is installed.
B) Go to the Store tab and click on "Authorise This Computer".
C) Go to Edit, click on Preferences [iTunes and Preferences on Macs] and click on Devices. Put a check mark in the box next to "Prevent iPods/iPhones/iPads from syncing automatically". Click OK and close iTunes.
2. Connect your iPad to your computer -
A) Start iTunes (it will not start automatically because of the action at 1(C) above).
B) Right click on your iPad under Devices in the left column. Select "Transfer purchases".
C) When the transfer has completed, right click on your iPad again and select "Backup".
D) When the backup has completed, left click on your iPad, click on the Apps tab, and put a check mark in the box next to "Sync Apps", and then click on "Apply" (bottom right).
E) Unless you want to always do a manual sync (as I do), go back to Edit, Preferences [iTunes and Preferences on Macs] and uncheck the box next to "Prevent your iPod.....".
F) Finally, on your iPad, check that everything is syncing properly. If not, go back to iTunes and check all settings.
NB You should not lose any apps. However, any 'purchased' missing apps can be downloaded again FOC. As with updates, this must be done with the Apple ID under which they were originally 'purchased'.
Also see here as to moving your music to your new computer -
http://support.apple.com/kb/HT4527

Bought new laptop with Windows 8, Installed itunes 11 (with difficulty) Iphone 5 shows in itunes, HOWEVER i cannot transfer anything to my phone via iTunes. PLEASE HELP!!! :(

Similar Messages

Maybe you are looking for