Bought phone but don't have password to reset it

So I bought a iphone and I thought it was already reset but it wasn't so when I went to reset it, it asked for the password which I don't have. I messaged the person who I bought it from and they gave me the password, well it waa incorrect so I asked again and told him it was the wrong password and never got a message back. So then I tried resetting it iTunes BUT find my phone was enabled and of course a password is needed to disable it otherwise iTunes won't reset it. The phone has been sitting in a drawer because it's useless. Does anybody know anything else I can try?

It was partially my fault for not looking at it carefully before buying. I think it might be stolen even because his name is Alex Jacob and the Apple ID email says Dylan?

Similar Messages

  • HT5625 IPHONE 5 not stolen number 01********0 bought phone but I don't know ID and the password of the former owner I can't find what to do

    IPHONE 5 not stolen number 01**************0 bought phone but I don't know ID and the password of the former owner I can't find what to do
    <Personal Information Edited by Host>

    Use it as a paperweight, as there is no way around Activation Lock, & Apple will not help you.

  • HT1386 Lost iPhone 4, bought iPhone 5, would like to transfer backup from last synch with computer but don't have the password

    Lost iPhone 4, bought iPhone 5, would like to transfer backup to new iPhone 5 from last synch with computer but don't have the password.

    What password? Did you encrypt your backup & now can't remember the encrypted backup passcode? If so, no, you won't be able to use that backup. If on a Mac, & you elected to save the passcode to your Keychain, you can recover it from that. Otherwise, you'll have to delete the backup. The data is unrecoverable.
    Or, are you talking about the iPhone passcode?

  • Need to reset ipad but don't have original owners apple id just password

    I manage a pawn shop and we reset apple ipad to factory settings now it say's owner has used find my phone to link their id. I do not have the owners apple id but I do have password and have no way to get ahold of owner what can I do

    In future you must verify that 'Find My iPhone' is switched off, that is the key to all the security. If it is on you will not be able to get around it unless (a) you have the seller demonstrate that it is off by showing you that it has been disabled or (b) have the seller go to his account on the iCloud website, then go to Find My Phone (on the site) and remove the item from his account. In your case I would guess that the first method would be preferable.
    The one you have can be sold for parts value, but that's about it, sorry to bear the news.
    PS: You are not the first Pawn Shop operator to post here with this problem. I don't know your business but if there is some kind of trade publication this may be a good item for it (and it is already spreading to other manufacturers devices), Galaxy G5's have a similar system, the EU will require it by law. The clock is ticking

  • I BOUGHT FirefoxOS phone, why don´t have root rights?

    I BOUGHT FirefoxOS phone, why don´t have root rights? I think Mozilla/Firefox is about freedom, but this is slavery. Exist any "trick" to get root rights or hammer is only weapon aginst slavery?
    My phone is Alcatel OneTouch Fire E with FirefoxOS 1.3
    Thanks

    Hi Ralph,
    Thank you for reply, but i am not sure if you understand me. Why "non-devel" devices come crippled, non-developers don't have rights for manipulating with own device? Why Mozilla participating on delivery crippled device? Or why Mozilla recommended crippled devices on their websites?
    The main problem isn't "my phone isn't rooted" but "Devices are sold crippled"
    For example I have stored lot of sms/mms in my Firefox OS "non-devel" phone, how can backup it? (to SD card, to Computer ...) I read some how-tos but all failed, I Thinks all failed on non-root right, any tricks?
    Thanks Lukas (slave this time)

  • TS1702 Hi I need to up date my iPhone 4 but don't have access to a computer & my phone docent have it's own system up date in the settings is there any other way to update the software

    Hi I have an iPhone 4 &amp; need to software update but don't have access to a computer &amp; my phone dosent have it own system up date is there any other way of updating it

    The first time to iOS 5 must be done with iTunes on computer.

  • HT201441 i buy from someone iphone 4 but they got apple id find my i phone i don't have any with this person how can i un lock my phone

    i buy from someone iphone 4 but they got apple id find my i phone i don't have any with this person how can i un lock my phone

    You can't. Get your money back.

  • HT201328 I bought iPhone on eBay but its IMEI is still linked with an existing AT&T account. Seller doesn't reply on my messages. As far as I know this eBay seller isn't a contract holder. It's just a second-hand shop. I have retail box but don't have a r

    subj
    I bought iPhone on eBay but its IMEI is still linked with an existing AT&T account. Seller doesn't reply on my messages. As far as I know this eBay seller isn't a contract holder. It's just a second-hand shop. I have retail box but don't have a receipt  
    AT&T support can't unlock it until its IMEI is in use on a customer account. What I can to do?

    Nothing you can do, if you the seller won't respond to you.  Sell it back on Ebay.  Lesson learned, only buy iphone from an authorized apple dealer.

  • Hello. I ve got a question. I accidentally bought membership but it doesnt have Adobe Muse that I need. What should I do? Can I extend my membership for the right one, or should I first get the money back. What kind of membership do I need to have Adobe M

    Hello. I ve got a question. I accidentally bought membership but it doesnt have Adobe Muse that I need. What should I do? Can I extend my membership for the right one, or should I first get the money back. What kind of membership do I need to have Adobe Muse software?

    Plans are listed at Creative Cloud pricing and membership plans | Adobe Creative Cloud
    The drop down at individual plans does show that you may subscribe to only Muse
    You probably need to cancel what you have... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I need to recover deleted data from my iPhone 4S but don't have a recent backup. I thought by pressing sync on my macbook this would back up-but I was wrong. There are no backups on my macbook and the latest backup on iCloud was Jan 2012. Please help

    I need to recover deleted data from my iPhone 4S but don't have a recent backup. I thought by pressing sync on my macbook this would back up…but I was wrong. There are no backups on my macbook and the latest backup on iCloud was Jan 2012. My mum died in May and I had lots of text messages that I wanted to keep. I really want to get them back. Is there any way at all I can get that deleted data from the phone?

    Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer.  As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
    You can try and find 3rd party applications that might help you.  I'm sure you'll pay, however.
    Let this be a very important lesson learned.
    Best.

  • HT204053 i have an used i phone and don't have the apple id how do i change it

    i have an used i phone and don't have the apple id how do i change it

    Any content that is currently on the phone will be tied to the account that bought/downloaded it (so you won't be able to update any of its apps or copy its content to your computer's iTunes).  You can log out of the currently logged in account by tapping on the id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and you can then do Settings > General > Reset > Erase All Content And Settings to remove all of the previous owner's content - you can then log in with your own account on it and copy your own content onto it from your computer's iTunes

  • I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud!

    I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud!   HELP!!!!!!!

    In this complicated case, I think it's important that you get your work in.
    The Photography Plan includes Lightroom 5 and Photoshop CC. Open an account with them and for $10 a month you can be back in business which I think nets you more than $10. It's what I do. You can do this immediately. You get two seats and they can be either Mac or PC.
    In your spare time you can sort out the license issue and cancel the plan later on if this is fixed.
    If you don't want to go there, then you will have to call Customer Service by phone and hope they can fix this.
    800-833-6687
    Monday—Friday, 5am—7pm PT
    I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    Find your serial number quickly
    Best of luck, whatever you do.
    Gene

  • I have apple id but i not have password. Im lost my e-mail and im not remember security question and answer.

    i have apple id but i not have password. Im lost my e-mail and im not remember security question and answer. I restore factory to days a go in my iphone 4s and must activate. what im must doing? in my phone is find my phone is on

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (115469)

  • I want to update iCloud account with new apple id but don't know password for old apple id.  Plus can no longer receive email at old apple id.  How can I delete the current iCloud account on my iPhone if the previously stated conditions exist?

    I want to update iCloud account with new apple id but don't know password for old apple id.  Plus can no longer receive email at old apple id.  How can I delete the current iCloud account on my iPhone if the previously stated conditions exist?

    If the old ID is yours, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How do you make room on your start up disk.  i am trying to do the update but don't have enough space

    how do you make room on your start up disk.  i am trying to do the update but don't have enough space

    Try this:
    1. Open "Finder", then navigate to "Movies" on the left side. Click on "iMovie Projects"
    2. Move desired movies and clips to trash, or your flash drive.
    *PS* Its dangerous to have a full hard drive, I would recommend either trashing, or transferring files to another computer. Trash applications you no longer use as well.

Maybe you are looking for

  • How to open new window webi report using open doc?

    Hi All, i have created URL using open doc in Bi 4.0 .please find the below my code. http://fcvws975/BOE/OpenDocument/opendoc/openDocument.jsp?iDocID=AeX5DoctKBhGv1AiV2oibxU&sIDType=CUID&sType=BI workspace&sRefresh=Y" title="" target="_blank" nav="doc

  • Upload Pricing Conditions in VK11

    Hi, I have list of new materials for which i want to Price conditions using VK11 Transaction. What is the best method to upload Pricing conditions and also provide me some sample code to achieve this. Thanks Bhuvana

  • How can I eliminate all emails that are in Spanish?

    We have had several virus's all atached to spanish emails. We receive approx. 6 spanish emails weekly. I want it to end. Thanks for any help you give. Ken

  • Generate - PDF file

    Hello All, Is there any way to create PDF files automatically for my table data from my database stored procs. Thanks in advance, Prasad

  • Error log related to SQL statement

    Hi SCNites, In sm21 there is a particular log related to SQL statement, ( error in preparedstatement ). based on this log, i checked the relavent Wp and found these statements. C Tue Jul 22 01:40:46 2014 C  *** ERROR in prepareStatement[dbdb6.c, 1502