Bought photoshop elements 13

I just bought Photoshop Elements 13 to go with my new macbook pro. Tore open the box, went to install, only to remember new computer does not have a slot for the disc. Can I register the serial number and get the download version?
Angie

Sure. Just download the trial and enter your serial number when asked.

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I recently bought Photoshop Elements 12 and the system is saying that the Redemption Code is no longer active. How do I get a new code that will allow access to the software ?

I recently bought Photoshop Elements 12 and the system is telling me that the Redemption Code is no longer active.
How do I get a new Code number that will allow met to access the software?

you need your serial number. you used your redemption number to redeem your serial number.
if you don't know your serial number, check the account used to purchase or register your pse 12, Adobe ID

I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

Download Photoshop Elements products | 9, 8, 7
Mylenium

I bought photoshop elements in the Itunes store, can I get the PC version for free or at a discount?

I bought photoshop elements in the Itunes store, can I get the PC version for free or at a discount? I'm about to migrate back to PC and I'd love to not have to buy the program again. I'm not sure how it works though since I bought it through the Itunes app store, not adobe directly. Am I out of luck?

Theoretically you can use the itunes version to qualify for adobe's upgrade discount, but that's it. All download versions are single platform. And in many countries the street price of the full version of PSE is less than adobe's upgrade price, so it's usually not worth pursuing that. However, if you wish to, I'm told you use your apple ID as your serial number when asked. I don't know anyone who's done this, so I don't know how well it really works.

I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is

I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is my download messed up and not giving me everything I need?

Got a link showing us which video tutorials you're watching and examples of what's missing in your software?

Just bought Photoshop Elements 13...I'm trying to make a slideshow but can't figure out how to alter duration time that the slide is on the screen. They presently move from one to another way too quickly...also need a different pan and zoom option. Wher

Just bought Photoshop Elements 13...I'm trying to make a slideshow but can't figure out how to alter duration time that the slide is on the screen. They presently move from one to another way too quickly...also need a different pan and zoom option. Where are all the options I had in PS10? Also...Can I burn this to a DVD?

The changes have brought improvements but also drawbacks compared with the old slideshow editor.
The templates are now fairly fixed but I find the “Classic Dark” gives reasonable results with some panning and you can click the audio button and browse you PC for any track. Unfortunately there are only three speed choices linked to the music track. The improvement for most people is that you can now export to your hard drive at 720p or 1080p and upload to sites like YouTube and Vimeo.

I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code

I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code when I try that way. I need the program and because I have opened the box it can't be returned to the store. I have over $100 tied up in this product that I can't use. Someone said install the free trial version...Ok, I did...but it is just a 30 day trial and I want the full version of the product I paid for!! So how do I get a valid serial number? The serial number on the box and the redemption code card both come up as invalid. Not a very happy customer right now!!

You will need to contact Adobe Support by chat or by phone.
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I have a trial version of photoshop cc and CS6, but this photoshop has cancled out my abilty of using my bought photoshop elements

I have a windows 7 VAIO laptop, and i bought photoshop elements 12, I also have the trial verisons of Photoshop CC and CS6, but CC and CS6 is now preventing me from using my Elements. Please help!

Does that happen with other files?
What happens if you open pse 12 and create a new blank document using File>New>Blank File?

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere..when click on Install says Adobe already running...Really? Where is it?

restart you computer and use finder to check for downloaded/installed files.

I bought Photoshop Elements in March 2014 and had to reinstall Mavericks (Apple) yesterday. Now Elements doesn't work. Where can I download again?

I bought Photoshop Elements in March 2014. Yesterday I had to reinstall Mavericks (Apple).
Now Elements doesn't open anymore. Do I need to download the trial version again or how
do I get it back to work?

You can check your Adobe account online to see if there is a link available for downloading the application. If it is not there, you can download the trisl thru the following link...
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
for older versions:
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PSE 7, 8, 9 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

I bought photoshop elements. Im trying to activate it via the serial number, says it is invalid. I know its valid, as I've already used this version on my PC. Im on MAC at the moment.

I bought photoshop elements 11 on disc. Im trying to download it to my MAC via the serial number, says it is invalid. I know its valid, as I've already used this version on my PC. Im on MAC at the moment.

I bought from Amazon. The PC disc works fine on my PC, but when I try to load the MAC version on my iMac, it says the serial number is invalid. It's Elements Version 11 by the way.
Sent from my iPad

I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements?

I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements? Thank you.

My guess is that you won't be able to do much if you threw away the serial number before using it. The serial number will not have been externally visible on the box though... doing that would make it available for use by anyone who sees the box in any store.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you remain unable to locate the serial number you might need to head back to wherever you purchased the product to confirm whether or not you might have thrown out the serial number or if it could even possibly have never been provided.
Beyond that you need to resolve serial number issues with ASdobe Support directly. Here is a link for chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I bought Photoshop elements 12 the organizer loads but the editor just churns

I bought Photoshop Elements 12 at Costco, the organizer loads but when I click to edit a photo the app says it needs to load the editor, gets my ID and password, and then just churns and churns for over an hour (and I've tried this multiple times). It only stops when I use task manager to stop it. I cannot edit my photos and am getting ready to take this back. Elements 7 worked just fine.

Hi,
Could you please try the following solutions and see if any of these work:
1. Navigate to 'PhotoshopElementsEditor.exe' located inside:
Win x64: C:\Program Files (x86)\Adobe\Photoshop Elements 13
Win x32: C:\Program Files\Adobe\Photoshop Elements 13
     Right click on 'PhotoshopElementsEditor.exe' and select 'Run as Admin'
2. Just after this keep on pressing 'Ctrl+Alt+Shift' on Windows (or Command+Option+Shift on Mac). You will get a popup asking to delete Elements settings file. Click Yes.
     If the above does not work, please try the following:
3. Please rename SLCache folder present at location "<root drive:>\Program Files (x86)\Common Files\Adobe\SLCache"
     Win: Also please rename opm.db on your machine to resolve this issue @ <root drive>\Users\<user name>\AppData\Local\Adobe\OOBE
      Mac : Users Library/Application Support/Adobe/OOBE
     Now re-launch the application.
4. In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
5. Try launching with anti-virus off or removing PSE from conflicting list.
If none of these work, please let me know.
Regards,
vaishali

I bought Photoshop Elements 10 and would like to transfer it to a new computer. However, I can't find my Serial Number.

I bought Photoshop Elements 10 and have it installed in an old computer. I would like to transfer it to a new computer. However, I can't find my Serial Number.

If you downloaded it from Adobe or registered it with Adobe, you should be able to go to your account and get the serial number.

I bought photoshop elements 12 for my mac. do not have a disc drive; can you download the software and input the serial number?

I bought photoshop elements 12 for my mac. I do not have a disc drive; can you download the software and input the serial number?

Yes you can make the trial permanent with you serial number. Download from here:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997

I bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

i bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

You do not find a serial number ON the box where anyone may see the number
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Find serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Bought photoshop elements 13

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