Bought premiere pro but it is still asking me for a product key. I have signed in and still wont activate.

Bought premiere pro cc but it is still asking me for a product key. I have signed in and still wont activate. I havent been given a product key and im on a trial! Why wont it activate?

This doc might help
Creative Cloud applications ask for serial number 

Similar Messages

  • Bought Premiere CC, but no way to download.. No product on apps download page.

    Bought Premiere CC, but no way to download.. No product on apps download page.
    Needed software today, but no one responds to me.
    Download link on confirmed order:
    An email confirmation will be sent to you shortly. Print this page for your records.
    To access your purchased products in the future or to check your order status, visit your My Adobe account.
    Order date: Jun 15, 2013
    Order number: AD008230985
    Status: Processed
      We’re sorry, but a system error occurred. To complete your purchase immediately, please call Adobe Phone Sales at (800) 585-0774 to place your order, or try Adobe.com again later.
    Billing & Shipping
    Billing information:
    Richard Hitchcock
    Shipping information:
    Same
    Order Summary
    US $19.99
    Renews monthly
    (Tax not applicable)
    Creative Cloud single-app membership for Adobe Premiere Pro (one-year)
    Quantity: 1
    Download
    $ 00
    (Tax not applicable)
    Subtotal 
    US $19.99
    Promotion
    US $0.00
    Shipping
    US $0.00
    Tax
    US $1.37
    Total
    US $21.36
    Message was edited by: Rave

    Hi rmhdata2,
    Please refrain from posting personal information on public forum.
    If Premeire Pro is not listed in App Manager in CC for download then your system might be incompatible.
    The App Manager only lists the softwares supported on your system configuration.
    64 bit support is required for Premiere Pro.
    Please check the tech specs at : http://www.adobe.com/products/premiere/tech-specs.html

  • I changed my primary email and password but on my phone it's still asking me for my old password with my old email and I don't remember the password for it?

    I changed my primary email and password but on my phone it's still asking me for my old password with my old email and I don't remember the password for it?

    Hello, StephCalderon11. 
    Thank you for visiting Apple Support Communities. 
    If you are being prompted for the password of your old Apple ID, see the article below. 
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Cheers,
    Jason H. 

  • You have changed my product key and now microsoft is asking me for activation product key that doesn't match what you have changed. and it clearly stated that you changed my product key... please fix this!

    I'v had my laptop for 9 years. I have been running Mozilla maybe for a year with updates. microsoft Automatic updates are set. Then, yesterday, for no reason at all, Microsoft asks me for my product key activation. Made some research and found out that my microsoft is genuine, however, it has not been activated!!! I found it really strange. When I wanted to put my product key registration, they say it is invalid. So, I made some research by going on the link they offered on the activation screen which brought me to be able to browse the internet. When I made research, I found out through the "test if your product is genuine", there is a product key that is different than what I have. They say I have product key xxxxx-xxxxx-T6DFB-Y934T-YD4YT. it clearly says it is 100 genuine but was not activated! After 9 years? I saw they wrote that my browser states mozilla. am not sure why this is happening. how can my product key change without my authorization? how can I not be able to enter my own computer anymore? why isn't my product activated? can you help me? can't contact microsoft without paying $49/hr or something like that... I don't have a credit card...

    Mozilla has nothing to do with a Microsoft product activation key.
    That "test" page should be viewed in Internet Explorer and not with Firefox, as it may use ActiveX which isn't compatible with any Mozilla product.
    [https://support.mozilla.com/en-US/kb/ActiveX]

  • After my trial version, i bought a month licence for premiere pro, but i cant get the serial number to activate it

    after my trial version, i bought a month licence for premiere pro, but i cant get the serial number to activate it

    There are no serial numbers for CC plans.
    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Already bought quicktime pro but still running without the pro options

    Hello.
    I have already bought quicktime pro but after I had to reinstall it is running again without the pro options. I logged into apple.com and there is nowhere where I can find my actualisation or key code which I have paid for to make it run as pro.
    Does anyone know where to find it or how to fix this problem so it runs as pro again without having to pay for it again?
    Thank you for your help,
    kind regards
    fybs

    If you've lost the email Apple sent you containing the Pro key, log into your account in the Apple Store and click on the Downloadable Software Purchases link. You should find the key shown there.
    Regards.

  • Greyed out Build Button, even though I bought Premiere Pro myself

    I used to work for a company that provided us with Premiere Pro & Encore. I stopped working there months ago and no long have rights to Premiere Pro or Encore. I've been working on a video the past week, sent it to Encore, got the whole thing ready and then realized the build button is greyed out. SO - I bought Premiere Pro myself, thought it's already installed on my computer. It STILL won't let me hit the "build" button on Encore.
    I'm not sure how to make it available now, other than possibly uninstalling and reinstalling Encore and Adobe? And in which case, will I lose my entire project?
    Thank you so much!!
    Vicky

    When Encore is not licensed, it gives a "can't run in nonserialized mode" type error. In other words, it won't open. You are able to open it and get to the build panel, etc. Your problem is not licensing.
    What a version of Encore do you have? (Help -> about Encore)
    Since CS3, you could not buy it without buying it bundled with Premiere Pro.

  • Want to try trial for Premiere Pro but for some reason the apps tab says "download error please contact customer support"

    Want to try trial for Premiere Pro but for some reason the apps tab says "download error please contact customer support"

    Kbubello for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do

    I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do?

    Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • My iCloud keeps asking me for a password even when I enter it, it still keeps asking. I have tried turning it off but it doesn't work.

    My iCloud keeps asking me for a password even when I enter it, it still keeps asking. I have tried turning it off but it doesn't work. It is really annoying!!
    Please help me!! (The same thing happened on this device and when I reset it, it worked....why isn't my iPad 3rd gen. Working...?)

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • I've just bought QuickTime Pro - but I can't find where to download it - can you help?

    I've just bought QuickTime Pro - but I can't find where to download it - can you help?

    Click here and follow the instructions.
    (118935)

  • I try to download my premiere pro, but the installation is interupted at 84%, stating "installation completed though some optional components failed to download correctly (6). Please help!!!!

    i try to download my premiere pro, but the installation is interupted at 84%, stating "installation completed though some optional components failed to download correctly (6). Please help!!!!
    I purchased this tonight and im debating having a refund!

    You may want to try using the Adobe Cleaner Tool and try downloading again:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.

    I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
    Please help

    Jodie84,
    I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
    Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
    Cheers,
    Kartikay Sharma

  • How do i make sure my itunes credit is used and not my bank account before i make a purchase on ibooks, as it still asks me for my bankdetails/security code..?

    I've just redeemed an itunes voucher on ibooks, but everytime i go to buy a book it still asks me for my bank details...
    How can i be sure money wont be taken out mu accountinstead of the itunes credit..?
    Is this normal.? I have yet to buy something as i dont want it charged to my account..! Not wen i have so much itunes credit.
    Any help.. Thanks..

    Hello Saethwyr99,
    ''Do I just do it by copying the places.sqlite file within that XP profile over into my USB flash drive, then replacing the places.sqlite in the Winodws 7 profile with the one from the other one?''
    you are correct : [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile#w_your-important-data-and-their-files Your important data and their files]
    ''Also, random sites in every month scattered all over the list of URLs will just disappear, and random sites that I've only visited in the past couple days will insert themselves randomly into much older months of history, which makes it hard to figure out the URLs I've seen, this last one seems like a common problem from what I've read, and all of these problems seem to be slowly creeping into my Windows 7 as well when they were originally on only my XP.''
    from Firefox 4 and above versions there is not a time limit for the history.
    Firefox determines automatically how many pages can be kept '''without affecting the performance.'''
    ''as well as view all the old expired and/or manually deleted history on my Windows 7''
    i think this in not possible
    ''If I can only keep all my history through installing an add-on, a link to a relevant legal add-on that'll work well on both operating systems would be appreciated.''
    check the next add-on : [https://addons.mozilla.org/en-us/firefox/addon/expire-history-by-days/ Expire history by days]
    thank you

  • I'm purchased the Photography CC, but PS CC is asking me for a serial number.

    Hi,
    I purchased the Photography CC (The Photoshop Photography Program), but PS CC is asking me for a serial number.
    This CC program is supposed to be open for every one and you don't need to have a previous version of CS. At least that's what the promo says.
    I have download it and install it twice but still is running in trial mode.
    Any advice is welcome.
    Thanks!,
    C.

    Hi Romit Sinha,
    Thanks for your interest.
    I'm already did that. I have followed step by step the instructions, checking very carefully every item. I uninstalled and reinstalled all the pack, now I have it in "English International", but still have the same issue.
      I think I found the problem, in my profile in the part of the information about the plan, says: "Programa de fotografía Photoshop (Para clientes de CS3+)", in english is "The Photoshop Photography Program (For clients of CS3+).
    It's very strange because like I said before, With this program you don't need to have a previous version of CS or Lightroom, or at least, that's what says in the adobe web page before you end up with the purchase.
    Now I'm very confused about it.
    If anybody could clarify me which are the exact requirements for qualifying for this Photography CC (The Photoshop Photography Program)??.
    I would really appreciate.
    Thanks a lot.
    C.

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