Bought Premium through itunes but it isn't working
I bought Spotify Premium through iTunes yesterday and it's not working. When I check the app it still says my subscription is free. I know I payed for it because it took money out of my iTunes credit (I used a gift card). Under my subscriptions it also says I have a subscription that started the 27th of July and a renewal will begin the 27th of August. Any ideas as to why it's not working?(I tried logging in and out of the app multiple times, and I've reinstalled it as well, but nothing is working.) Thank you!
Hello & welcome to the community!
Please check your subscription page. Be sure your status says you have an active Spotify Premium subscription.
If you're on Premium, do a quick sign out/sign in.
If your subscription page says Free, please check your Spotify email receipt.
Be sure you are signing in with the username on that receipt.
If the username on your receipt is a 10 digit number, please sign in with your Facebook credentials.
Hope this helps! ♫
Similar Messages
-
Now signed up for Icloud - bought song through Itunes but cant find folder on Imac pc - is this correct - this is my first ever apple pc and not sure about folders etc - very different from Windows 7 which I was using
In the absence of any replies, I'd forgotten that I'd posted here, but I did manage to sort out the problem eventually.
I forget all the steps involved, and possibly some which may be pertinent, but in essence somewhere in the iCloud signup procedure I'd clicked something that told Address Book to upload to the Cloud, and otherwise remain invisible on the Mac. Tinkering with the Address Book preference settings eventually restored the Contacts list to my iPhone. -
Hi, I tried to update my iPad through iTunes but it did not work. I am trying to update to 5.0. Thanks.
Originally it said that the process would take 76 minutes but after about 30 minutes there was no longer a message giving the status of the update.
-
I've downloaded iTunes, but it isn't working.
I've downloaded it, but when I click to go in the itunes setup, I get the error message that it is an unknown publisher. And when I press run, I get the message that it's not a valid Win32 application.
Can somebody please help me? (I'm desperate)
Windows XPbump.
-
I may have deleted some files...as I recently uninstalled a burning software, but even re-installing that software has not fixed the issue.
See if this article will help:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299 -
I have bought Pages through itunes on my mac but now realise it was for ipad, which I don't have. How do I get the app onto my Mac?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I bought an iPad in June 2012 and have it worked fine, but after 2 weeks of purchase, he began to hang up, then the sound disappeared and the screen became black. I updated all through iTunes, but the sound is still absent, and still problem with sound and iPad still doesnt work.
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
I downloaded a book as a pdf in an app through iTunes, but I want to read it on my MacBook Air. How do I do that, please?
A PDF is a PDF. If it is an app then it isn't a PDF unless it is an app that is supposed to install the PDF somewhere in which case I wouldn't trust it. From where did this originate? If it is some unknown web site there are plenty with fake links that say you are downloading one thing but they send you another in hope that you will blindly install some malware. Usually they target Windows users but there's getting to be some for Mac (in particular MacKeeper).
-
I have iphone 3gs. I upgraded its software through itunes but it stopped reading sim. Then I restored but since then iphone is locked with message to insert a carrier compatible sim. I've checked my sim, it is ok. How to restore the iphone?
I'm going to make some guesses here. You bought your phone second hand. In other words, not from Apple and not from your carrier. What you got is a hacked phone that was originally carrier locked, most likely to AT&T in the US. You are NOT in the US. (If I get any of this wrong, please tell me).
What has happened is when you updated the software, it was re-locked to the original carrier. ONLY the carrier can authorize an unlock. If it is locked to AT&T, you're out of luck as they WILL NOT unlock an iPhone for any reason.
If it's locked to another carrier, you will have to find out what carrier that is (you can NOT tell by looking at the model number) and find out if they unlock iPhones. If you can't find out, or if they do not, then your only real option is to sell the phone and purchase one from a LEGITIMATE source.
You can find out who the supported carriers are here: http://support.apple.com/kb/ht1937 -
Have a new iphone 4s with a new sim card, have successfully activated phone through itunes but it keeps saying "Searching" or "No Service", any ideas?
Everything looks in order there.
Missygurl01 wrote:
theres been discussions on 'unlocking the phone' do you think this could make it operate with my sim card?
Like you mentioned, she bought it from the Vodafone store and most likely the phone is locked to Vodafone. But, in your case since you are using the same carrier's SIM card (Vodafone), "unlocking the phone" is not an issue. Aside from that "phone unlocking" is ONLY done by the carrier and Vodafone NZ doesn't offer unlocking. (http://support.apple.com/kb/HT1937)
As you have already tried restoring the phone (which technically wasn't required) and SIM change, your best option is to take the phone to Vodafone store and ask them to activate it for you. -
i tried restoring my firmware through itunes but it say "it cannot be restored there is an error 1669 occured" what should I do? please help. my ipnone 5s bought a month ago is not working anymore...
https://discussions.apple.com/thread/5564260?tstart=0
https://discussions.apple.com/message/23593048#23593048
https://discussions.apple.com/message/23565797#23565797 -
Please help me to use Instagram. I downloaded it through iTunes, but am unable to Login. Somewhere I missed the opportunity to register. I'm too old to know these things.
Copy the ENTIRE iTunes folder from the old computer to the new computer.
-
How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes? They don't show up in the music section when you click on "On this phone". Side Note: I have my phone setup to manually manage music. Please help.
Hi, Mrs.Frankie57.
Thank you for visiting Apple Support Communities.
If you want to delete a song from your iOS device on iOS 7, tap Songs, swipe the song from right to left, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
iPhone User Guide
Cheers,
Jason H. -
Hi, I am having trouble getting an album to download. I have tried it on both my iPhone and laptop through iTunes but neither works. I am wondering if it could be the size of the album stopping it downloading (212 Tracks) Any Ideas?
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Also review this support aticle as it might be causing due to internet connection: http://support.apple.com/kb/ts1368
Hope this helps.
Maybe you are looking for
-
How to include JAR file in NetBean library?
i have downloaded JavaMail jar file and now i want to include this file into NetBean library. pls help me out.
-
Performance issue with RESB table
Hi, User want to improve the performance of a standard program RLLL07SE in which a RESB table data is fetched and take much time on it. The select querry for RESB is, SELECT * FROM RESB WHERE MATNR = MATNR AND WERKS = WERK
-
How to approve the packages using solman
Hi Friends I have Installed a Solution manager 7.0 version. Now for my scenaris I have to download packages from SMP ERP stack 11 for ECC 6.0 system The packages ask for approval. How can I configure this by solman system that my packages are downlao
-
Photoshop Elements 8 in Apple Lion
Are others encountering problems with Elements 8 after installing Lion? Following installation of Lion I encountered problems with scanning and downloading photos via Elements 8.
-
Cannot connect to Adobe to sign in!
I cannot connect to Adobe or Adobe FormsCentral Plus to log in using IE9, or Firefox browsers. I see a url fly-by that starts with "new.abobe" prefix, but it disappears and goes to Webpage Not Available or Unable to connect to server messages, depend