Bought PSE 12, installed, broke computer, new computer cannot reinstall

I am fed up...it's a simple problem and there seems to be nothing but circular logic.  I bought PSE 12 (actually upgraded since I have had 9,10 and11 as well) I installed it and had no problem on my old macbook pro.  Then I killed my laptop and have a new one.  I cannot get the program to reinstall.  A few days ago before I gave up in frustration I was told to install the trial and then put in my code to open the full one...that led to some jibberish about needing to update the system.  Could I figure all of this out if I had hours to spend running in circles?  yes, but I don't .Is there not some straightforward way to install a program I own on a new laptop I own?  Like steps 1,2 and 3?  Help.  I am trying to do a minor project for a friend and am stumped...not to mention aggravated...

Could you please elaborate the exact issue that you are facing with PSE 12?
Do you get any error on Install or launch?
Which serial number error do you get?
Please share the error screenshot, if possible.
~ Arpit

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