Bought refurb MBP with Superdrive set to region 6. What to do?

Hi everyone,
I bought a refurbished Macbook Pro and found out that instead of the drive having no region set and 5 changes left, it's set to region 6 and there are 4 changes left. Having set it for region 1 left it with 3 changes remaining.
I thought Apple would have reset the Superdrive...

It was probably an oversight. Take it back to the Apple Store and have them replace the drive. They may just replace the computer for you. Anyways, it is covered by the Warranty.

Similar Messages

Just bought 17" MBP with hi-rez screen but was misled

Before I bought my MBP I asked the Apple dude at the store if the 17" MBP's have the new backlite LED screens...he even went and asked a couple of his buds and they all agreeded and he came back and said YES they are the backlite LED.
So I get it home, fire it up and the rez is great but it's no brighter than my MBP 15"
Whats the deal?
Thanks. for any comments

Not sure why they would tell you that, but a simple check of the tech specs page would confirm that the 17" MBPs do not have LED backlights:
15-inch MacBook Pro
15.4-inch (diagonal) _TFT *+LED backlit+* display_ with support for millions of colors; optional glossy widescreen display
17-inch MacBook Pro
17-inch (diagonal) _TFT display_ with support for millions of colors; optional glossy widescreen display
Optional 17-inch (diagonal) _TFT widescreen display_ with support for millions of colors; optional glossy widescreen display.

If you bought a Macbook with Superdrive...

Can you please post the make and model number of the superdrive? It's listed in the System Profiler. BTW, the combo drive is a Matshita CW-8122. I ask because I want to know if it's a superslim drive or if I can fit a Pioneer DVR-K06 DL drive(which I have lying around the house). It works with the Mac Mini, but I don't know if the new enclosures on the macbook are too slim. Looks like the Macbook Pro uses the superslim drives.

Hi Daniel,
I am pretty sure that the MacBooks SuperDrive is the same as the drive in the MacBook Pro 15". I may be mistaken, but the SuperDrives in the MacBook Pro as slimmer then in the other Apple computers with a slot-loading drive. My opinion would be No, it wouldn't fit in.
The Pioneer DVR-8122 is a 12mm SuperDrive where the MacBook Pro uses 9.5mm
Jon
PS Just to mention for those who look at this thread; replacing the optical drive will void any warranty you may have, unless installed by a AASP.
Macbook 2.0 White (100Gb HD 2Gb RAM) Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

Bought retail movie, with digital copy, downloaded & watched, now what?

This is a question for my wife who actually uses an ipad. I collect movies and activate the digital copies into her / our itunes account. For the first time, she's now downloaded one and watched it on a flight. If she deletes the local copy, will it automatically go back to the cloud (recreate the cloud download symbol) for later viewing, or is there some special procedure that she must follow in order not to lose the ability to download it again or stream it again? Thanks.

If she was able to watch the movie on a flight - then that means that the movie is actually residing on the iPad. You don't have to do anything to watch it again other than to go to the Videos App and tap on the movie to start it again. If you downloaded the movie onto the device or synced it from iTunes after downloading it there, it is on the iPad.
If you want to be sure, go to the Videos App and look for it. If it does not have the cloud icon next to, then it's on the device, and not in the cloud. I don't know if you can download digital downloads again, so if she wants to delete it from the iPad, I would transfer it into iTunes before deleting it. Then she can sync it back later if she wants to watch it again. I have two movies that had digital downloads. I downloaded them in iTunes and synced them to the iPad and I have the movies safely stored in my iTunes Library on my. Mac.
Transferring Purchases from an iOS device to iTunes.
http://support.apple.com/kb/ht1848
Quick edit. Apparently you can download digital downloads again. Take a look at this. I just found it.
http://www.apple.com/itunes/digital-copy/

Google Chrome Crashing MBP with retina display

My customer just bought a MBP with retina display and Google Chrome is crashing the laptop and rebooting every time he is running the program. Has anyone else seen this problem? He is thinking about taking it back and going back to PC... Please help!! thanks

You might also want to install the excellent gfxCardStaus from Cody Krieger. For some reason Google Chrome feels as if it needs to use the discrete graphics card when, since the fix with the Intel 4000 GPU, it has been able to use integrated. gfxCardStatus let's you use one or the other or discrete switching (for instance with Photoshop, etc., apps that really do need discrete GPU.
Good luck,
Clinton

Can I ask apple store to replace my MBP with Retina display? because I have the ghosting issue with it!

I bought my MBP with Retina display less than two months ago and now I have this problem which the ghost of the application that was open, remains on the background.
I took the device to apple store and they decide to change a harware of it!! now I just feel like it is no going to be repaired.
just wanna know despite that 14 days of purchase date has passed, can I ask apple to replace the whole device and give me a new one or not!

you can ask them, but they are not obligated to fulfill your request. They are obligated to fix any issues related to defective craftsmanship as long as your mac is under warranty however.

When I bought my iPhone 5s I set up the email account for iCloud with a Shaw Cable address. Shaw was my ISP. I changed ISP's which rendered my iCloud email account as useless. I did reset my AppleID but it didn't change for iCloud. How can I change?

Ok so now I right the novel. Haha.
I bought my iPhone 5s and set up the AppleID for iCloud to be the same as the Apple ID I already used for iTunes and the App store. I was using @shaw.ca as part of the emaill address. I changed my ISP to save money so had to change the Apple ID. I had no issues changing it for iTunes and the App store, but it wouldn't change for iCloud. I don't recall the password and can't have it sent to me as that address does not work any longer.
What do I do to get my AppleID for iCloud working again?

Yes, you understood correctly. From your explanation, you created your hotmail.ca ID by revising the shaw.ca ID. Given that, you should perform the steps listed in my original post:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless using iCloud Photo Library). When finished goThen go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

Just bought a mac air with OS X v.10.7 Lion, for work I need to read and write NTFS drives, I install MacFuse and NTFS-3G, but it can not mount (recognize?) External HDD, in my MBP with Snow Lepard it work just perfectly... help please.

Just bought a mac air with OS X v.10.7 Lion, for work I need to read and write NTFS drives, I install MacFuse and NTFS-3G, but it can not mount (recognize?) External HDD, in my MBP with Snow lepard it work just perfectly... help please.

Reinstall MacFuse with the one from http://www.tuxera.com/mac/macfuse-core-10.5-2.1.9.dmg. If that doesn't work, you can use Paragon NTFS for Mac 9.0 which has been designed to work with Lion.

Just bought a mac air with OS X v.10.7 Lion, for work I need to read and write NTFS drives, I install MacFuse and NTFS-3G, but it can not mount (recognize?) External HDD, in my MBP with Lion it work just perfectly... help please.

Just bought a mac air with OS X v.10.7 Lion, for work I need to read and write NTFS drives, I install MacFuse and NTFS-3G, but it can not mount (recognize?) External HDD, in my MBP with Lion it work just perfectly... help please.

Sorry in my MBP Snow lepard it work.. don't have Lion In MBP

Best way to set up two thunderbolt displays and thunderbolt ethernet on a Late 2013 MBP with only 2 thunderbolt ports?

I have a late 2013 MBP with only 2 thunderbolt ports. I want to set up two external displays (both have usb ports on the back but not thunderbolt so I can't daisy-chain) but one of my thunderbolt ports is being taken up by the ethernet adapter. Is it possible to convert one of my displays to plug into my open HDMI slot? Or is it better to use the two thunderbolt ports for the two displays and switch the ethernet to the slower usb adapter?

You can use a HDMI to DVI adapter if the display resolution is not greater than 1920 x 1200.
<http://startech.com/Cables/Audio-Video/HDMI/>
or you could use wireless for your network connection.
<http://www.apple.com/airport-express/>
If you use 5GHz, it should be nearly as fast as Ethernet.

I just bought macbook pro with 10.8.3 os. When i start the system, all applications automatically start up as well! How can I turn them off. I checked the user settings and no application is set tom open automatically!

I just bought macbook pro with 10.8.3 os. When i start the system, all applications automatically start up as well! How can I turn them off. I checked the user settings and no application is set tom open automatically!

You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.

Bought logic pro 9.1.7 online for new MBP with mountain Lion, but asked for serial number. Where could I get SN?

How can I get the SN for an online version of Logic Pro bought from AppStore?
Thanks!

good news. The trick is to delete the "logic pro 9" by dragging the App from Finder->Applications to trash bin, and re-doanload and re-install it again. Now it's happily downloading 19GB contents without asking for SN.
Thanks Pancenter for your message. This is is brand-new MBP with Retina display, and I didn't find or delete and reg file for logic. Simply delete the app under installation (not in the launch pad, see above) and re-install. It works for the 2nd try. It could be a SW integration bug.

I bought my mbp i7 15'' with student discount but dindt got any gift app card.

1 - 2 weeks ago i bought my mbp pro from an store in the netherlands called Mediamarkt (im from the netherlands), with an student discount....
but dindt got any gift card for 100$ free apps...
i want to know how i can get the 100$ apps gift because it will really help me with something.
Thank You Very Much !
J.R

Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
Best of luck.

Refurb MBP or New MBP with C2D?

Would it be better to have a Core Duo processor with the ATI Mobility Radeon X1600 with 256MB GDDR3 memory...
or the newest MBP with a Core 2 Duo and the ATI Mobility Radeon X1600 graphics with 128MB SDRAM?
Is it better to have the Core 2 Duo or the better graphics card?
This specific computer would be used as a desktop replacement and would primarily be for a Graphic Design student using a lot of Photoshop, Illustrator, InDesign and stuff like that. Very little video work if any.

Adobe CS2 products make no direct use of GPU power or VRAM, like say Aperture or Final Cut Studio would, so I would think the C2D would be a better option. However, this does not mean that CS3 will also be that way… even though I strongly doubt it will change given the requirements of the Windows version and a lack of Apple's CoreImage on Windows.

MBP with Lion 10.7.3 crashes on sleep...

There is exactly one year plus 4 days I bought my MBP and this issue started a few weeks ago but now it's impossible to keeping working and trust on it.
It stopped to work exactly 4 days after the warranties finished
When I put it to sleep and try to take it back, it just blink the power led, make a disk noise (like trying to start) and never come back.
I always have to wait a lot of time, sometimes hours, even if I press Ctrl+Command+Power to clearing a possible system failure, it's getting worse, exactly after support expiration period.
The last solution was to open it, remove memories and take it back. After doing that, it gets back!
I tried a lot of communities solutions but I think it's a hardware failure, probably memories.
I can't trust on it anymore, not forgetting all the mount issues where mac always unmount external drives while in use.

There are no crash log, all I have is this:
Kernel log -
May 10 12:25:17 EridaniMacBookPro kernel[0]: add_fsevent: unabled to get a path for vp 0xffffff8015fe9d10. dropping the event.
May 10 12:33:54 EridaniMacBookPro kernel[0]: MacAuthEvent en1   Auth result for: 94:44:52:a5:18:8a MAC AUTH succeeded
May 10 12:33:54 EridaniMacBookPro kernel[0]: wlEvent: en1 en1 Link UP
May 10 12:33:54 EridaniMacBookPro kernel[0]: AirPort: RSN handshake complete on en1
May 10 12:33:54 EridaniMacBookPro kernel[0]: en1: BSSID changed to 94:44:52:a5:18:8a
May 10 12:36:17 EridaniMacBookPro kernel[0]: MacAuthEvent en1   Auth result for: 94:44:52:a5:18:8a MAC AUTH succeeded
May 10 12:36:17 EridaniMacBookPro kernel[0]: wlEvent: en1 en1 Link UP
May 10 12:36:17 EridaniMacBookPro kernel[0]: AirPort: RSN handshake complete on en1
May 10 12:36:18 EridaniMacBookPro kernel[0]: en1: BSSID changed to 94:44:52:a5:18:8a
May 10 12:40:05 EridaniMacBookPro kernel[0]: MacAuthEvent en1   Auth result for: 94:44:52:a5:18:8a MAC AUTH succeeded
May 10 12:40:05 EridaniMacBookPro kernel[0]: wlEvent: en1 en1 Link UP
May 10 12:40:05 EridaniMacBookPro kernel[0]: AirPort: RSN handshake complete on en1
May 10 12:40:05 EridaniMacBookPro kernel[0]: en1: BSSID changed to 94:44:52:a5:18:8a
May 10 12:40:16 EridaniMacBookPro kernel[0]: add_fsevent: unable to get path for vp 0xffffff8015fe9d10 (places.sqlite; ret 22; type 2)
May 10 12:40:16 EridaniMacBookPro kernel[0]: add_fsevent: unabled to get a path for vp 0xffffff8015fe9d10. dropping the event.
May 10 12:40:19 EridaniMacBookPro kernel[0]: add_fsevent: unable to get path for vp 0xffffff8015fe9d10 (places.sqlite; ret 22; type 2)
May 10 12:40:19 EridaniMacBookPro kernel[0]: add_fsevent: unabled to get a path for vp 0xffffff8015fe9d10. dropping the event.
May 10 12:43:35 EridaniMacBookPro kernel[0]: nspace-handler-set-snapshot-time: 1336664617
May 10 12:47:29 EridaniMacBookPro kernel[0]: aio_queue_async_request(): too many in flight for proc: 16.
May 10 12:52:29 EridaniMacBookPro kernel[0]: aio_queue_async_request(): too many in flight for proc: 16.
May 10 12:55:16 EridaniMacBookPro kernel[0]: add_fsevent: unable to get path for vp 0xffffff8015fe9d10 (places.sqlite; ret 22; type 2)
May 10 12:55:16 EridaniMacBookPro kernel[0]: add_fsevent: unabled to get a path for vp 0xffffff8015fe9d10. dropping the event.
Other log -
10/05/12 01:44:28,000 kernel: hibernate image path: /var/vm/sleepimage
10/05/12 01:44:28,000 kernel: sizeof(IOHibernateImageHeader) == 512
10/05/12 01:44:28,000 kernel: Opened file /var/vm/sleepimage, size 4294967296, partition base 0x0, maxio 400000 ssd 0
10/05/12 01:44:28,000 kernel: hibernate image major 14, minor 0, blocksize 512, pollers 5
10/05/12 01:44:28,000 kernel: hibernate_alloc_pages flags 00000000, gobbling 0 pages
10/05/12 01:44:28,000 kernel: hibernate_setup(0) took 0 ms
10/05/12 10:04:43,000 kernel: hibernate_page_list_setall start 0xffffff806b3e4000, 0xffffff806b41f000
10/05/12 10:04:43,000 kernel: hibernate_page_list_setall time: 230 ms
10/05/12 10:04:43,000 kernel: pages 772308, wire 223782, act 181569, inact 90653, spec 209, zf 3396, throt 0, could discard act 111053 inact 153472 purgeable 3311 spec 4863
10/05/12 10:04:43,000 kernel: hibernate_page_list_setall found pageCount 499609
10/05/12 10:04:43,000 kernel: IOHibernatePollerOpen, ml_get_interrupts_enabled 0
10/05/12 10:04:43,000 kernel: IOHibernatePollerOpen(0)
10/05/12 10:04:43,000 kernel: writing 499326 pages
10/05/12 10:04:43,000 kernel: encryptStart 2e820
10/05/12 10:04:43,000 kernel: hibernate_machine_init: state 2, image pages 223591, sum was 3ccc8ff1, image1Size 1aee2200, conflictCount 1486, nextFree 5d42
10/05/12 10:04:43,000 kernel: hibernate_page_list_discard time: 177 ms, discarded act 111053 inact 153472 purgeable 3311 spec 4863
10/05/12 10:04:44,000 kernel: IOHibernatePollerOpen(), ml_get_interrupts_enabled 0
10/05/12 10:04:44,000 kernel: IOHibernatePollerOpen(0)
10/05/12 10:04:44,000 kernel: hibernate_machine_init reading
10/05/12 10:04:44,000 kernel: PMStats: Hibernate read took 6069 ms
10/05/12 10:04:44,000 kernel: hibernate_machine_init pagesDone 499418 sum2 6a5502fd, time: 6069 ms, comp bytes: 1082392576 time: 1350 ms 764 Mb/s, crypt bytes: 462031872 time: 222 ms 1980 Mb/s
10/05/12 10:04:44,000 kernel: Wake reason: PWRB (User)
10/05/12 10:04:44,000 kernel: Previous Sleep Cause: 5
10/05/12 10:04:44,000 kernel: Previous Shutdown Cause: 3
10/05/12 10:04:44,000 kernel: wlEvent: en1 en1 Link DOWN
10/05/12 10:04:44,000 kernel: AirPort: Link Down on en1. Reason 4 (Disassociated due to inactivity).
10/05/12 10:04:44,000 kernel: en1: 802.11d country code set to 'X0'.
10/05/12 10:04:44,000 kernel: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
10/05/12 10:04:44,000 kernel: Sound assertion "0 == fAudioEngineArray" failed in AppleHDADriver at line 3047 goto Exit
10/05/12 10:04:44,000 kernel: [IOBluetoothHCIController::setConfigState] calling registerService
10/05/12 10:04:50,000 kernel: USBF:    49415. 71    AppleUSBHubPort: Port 1 of Hub at 0xfa110000 about to terminate a busy device (CompositeDevice) after waiting 10 seconds
10/05/12 10:04:56,449 com.apple.mtmd: low priority thinning needed for volume Macintosh HD (/) with 13.8 <= 20.0 pct free space
10/05/12 10:05:13,000 kernel: PM notification timeout (pid 31, powerd)
10/05/12 10:05:31,545 configd: IPConfiguration: IOPMConnectionAcknowledgeEvent failed, 0xe00002f0
10/05/12 10:05:32,661 configd: network configuration changed.
10/05/12 10:05:33,003 mDNSResponder: DeregisterInterface: Frequent transitions for interface en1 (192.168.8.6)
10/05/12 10:05:35,625 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
10/05/12 10:05:35,740 configd: network configuration changed.
10/05/12 10:05:47,000 kernel: en1: 802.11d country code set to 'US'.
10/05/12 10:05:47,000 kernel: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
10/05/12 10:05:55,000 kernel: MacAuthEvent en1   Auth result for: 94:44:52:a5:18:8a MAC AUTH succeeded
10/05/12 10:05:55,000 kernel: wlEvent: en1 en1 Link UP
10/05/12 10:05:55,000 kernel: AirPort: Link Up on en1
10/05/12 10:05:55,000 kernel: en1: BSSID changed to 94:44:52:a5:18:8a
10/05/12 10:05:55,000 kernel: AirPort: RSN handshake complete on en1
10/05/12 10:05:56,936 ntpd: bind(25) AF_INET6 fe80::e2f8:47ff:fe44:97be%5#123 flags 0x11 failed: Can't assign requested address
10/05/12 10:05:56,936 ntpd: unable to create socket on en1 (11) for fe80::e2f8:47ff:fe44:97be#123
10/05/12 10:05:59,122 SystemUIServer: CPSGetFrontProcess(): This call is deprecated and should not be called anymore.
10/05/12 10:05:59,000 kernel: 0
0 AppleUSBCDC: start - initDevice faile
10/05/12 10:40:21,247 com.apple.mtmd: low priority thinning needed for volume Macintosh HD (/) with 13.8 <= 20.0 pct free space
10/05/12 10:53:50,000 kernel: add_fsevent: unable to get path for vp 0xffffff8015fe9d10 (places.sqlite; ret 22; type 2)
10/05/12 10:53:50,000 kernel: add_fsevent: unabled to get a path for vp 0xffffff8015fe9d10. dropping the event.

Bought refurb MBP with Superdrive set to region 6. What to do?

Similar Messages

Maybe you are looking for