Bought Serial Number...No Email Sent?

I just bought a serial number for iWork to update my trial version. I got the confirmation email, but I have yet to recieve the email that contains the actual serial number. I checked my spam and trash and nothing is there. It's been a little under 24 hours since I purchased this product. Do I just need to wait longer, or did my email somehow get lost and I should contact Apple? How long does it usually take to get the email with the serial number?

This is a different question, and deserves its own topic. There have been many identical queries to yours. You can search for them in the discussions. Basically, you don't need a number to use the disk version, but before installing it you must delete all traces of the trial version that either came with your computer or you downloaded. Look for Yvan Koenig's script to automate the erasure.
Jerry

Similar Messages

What do I do if I don't receive my Lightroom serial number by Email?

I registered my Adobe Lightroom as a student, and still have not recieved my serial number. Therefore I am unable to log into Lightroom. Does it take a couple of days for the Email with the serial number to be sent to my email? I have checked my spam folder, and my filter settings; That is what the Adbe website instructed if their were problems recieving any emails. Thanks.

Sam,
I get my (regular) Lightroom serial numbers pretty quickly, less than an hour.
I'm guessing that for a student edition, someone may have to check your bona fides. Have you considered calling an Adobe support line?
Lighroom will run for a month on a trial basis without a serial number. Has your month expired?
Hal

How to initiate numbers? I have iwork 08 screen coming each time and asking for the serial number even if I just bought Numbers and no serial number have been sent to me

I have just bought Numbers and while initiating, a iWork 08 screen is appearing asking for a serial number. I did not get a serial number and I can't work on it... Somebody knows how to go ahead?

Are you planning to continue to use Pages and Keynote from iWork '08 trial ?
If you don't,
Go to my iDisk (address below)
Download :
For_iWork:iWork '09:uninstall iWork '09.zip
Unpack it and run the script to uninstall completely iWork components (it don't delete the documents which you created).
It would also be a good idea to use a maintenance tool like the free Onyx to to clean the LaunchService databases.
http://www.titanium.free.fr/download.php
Take care to download the stable version dedicated to Lion ( it's Onyx 2.4.2)
Then, reinstall Numbers '09 from the MAS. You will not have to pay. The protocol is described in :
http://support.apple.com/kb/HT2519?viewlocale=en_US
Yvan KOENIG (VALLAURIS, France) lundi 19 décembre 2011 16:42:12
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community

Lost CS3 serial number and email I used from that purchase is no longer valid, now I cannot reinstall my CS5 after wiping my hard drive clean from a computer problem.

Bought CS3 about 7 years ago under an email address that's been closed for many years and I lost the serial number from that old CS3 and now after doing a clean wipe of my hard drive after some computer glitches, I can no longer install CS5 upgrade as I cannot produce the CS3 serial number. No monkey business, I've been using CS5 since 2011 when I bought it directly from Adobe. What are my options?

Is it possible for you to log in to your OLD Adobe account using that email address to check your history?
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
If not, you MAY be able to have an employee look up the information linked to that old email address
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If that doesn't work, you are going to have to buy new... either a subscription or Creative Suite 6

Trouble receiving conformation serial number/via email

Just bought Adobe Photoshop, teachers/student edition. I filled out the required information and they were supposed to email it to my .edu address. Hours later, and still no conformation serial number so I can install photoshop. Does it just take a while for them to process the request? Thanks for the feedback, looking forward to getting some answers on this.

OK. I'll investigate this AM. Thanks for sending the email to me.
It should take up to two business days. So if you submitted on Friday, you could expect it on Tuesday. Or if if you submitted on a monday, the latest you could expect it is Wednesday.
Please note, you can install the Student Teacher version and select the free 30 day trial to use your product during this period (Provided you haven't used up you free 30 day trial already)

Serial number not emailed

I bought pages online and my serial number has yet to be emailed to me so I can't use it !

You do not need a serial number for any of the iWork apps you buy from the Mac App Store. This means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

I need serial number via email

I bought creative cloud this morning and still have no email with serial number so I can not down load it.

Are you on Windows or Mac?
Plenty of info via Google
http://windows.microsoft.com/en-us/windows/uninstall-change-program#uninstall-change-progr am=windows-vista
http://support.apple.com/kb/ph11356

Everything on my macbook 5.1 was erased and then the person who erased it could not find start up disc to reinstall. i called apple and gave them the serial number and they sent me leopard os 10.5 which is what originally came with the computer. not work

i was given a macbook 5.1 by my mom, being nice, she erased everything on it, but then could not find the original start up disc. i called apple and had the serial number and said that leopard 10.5 was the operating system that orginally came with it, so i bought it. when i got it,i turned on computer, put in dvd, and immediately shut it off, then turned it back on while pressing letter c. (they told me to do this) i can hear the disc turning but alls i get is blank screen then it shuts down, and restarts. nothing ever shows up on the screen. did i get a wrong disc? should there be something different than just the mac os x leopard 10.5 to get this computer to work again?? thanks for your help!

It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
Error "Case-sensitive drives not supported" or similar install error | Mac OS
Mylenium

Serial Number, no email, not listed.

I want to register my new product (Adobe CC Photoshop/Lightroom) but I never received an email with my serial number and CC is not listed as a product on my profile. Where else can I get my serial number?

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing

Is there a way to get the number of emails sent by a Workspace?

Hi,
I know that there is a maximum number of emails that can be sent by workspaces that we can set in the admin panel.
But I wanted to know, is it possible to actually get that count? So we know how many emails were sent in a day on a given workspace?
Thanks,
Reginald

Hi red_menace.
Thanks for you suggestion. I tried it, but there are only three options:
Show icons
Show icon previews
Show preview column.
Just wondering if it's the difference between Lion (I upgraded about two months ago) and earlier versions.

Serial number adobe just sent me doesn't work

I can't register my install of premeire elements 13 that adobe just sent me. Says its an invalid serial number.
Order Number: AD014476007

Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Chat | For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html

Legitimately bought serial number is wrong???

Wanted to install legitimately bought CS2 from CDs on a new PC. Installed with serial number. Installation without problem, but activation is not possible. Telephone support says: Go to www.adobe.com/go/activation. So I loaded down the 3 files "CS2_RetNon_Ger_1, 2 and 3" which should function without activation and tried to install. But now the installation routine says, that the serial number is wrong. What can I do?

Hello Gerald,
did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
Hans-Günter

Installed Adobe Pro, serial number wasn't sent

I installed Adobe Pro but I didn't receive a serial number on the email confirmation. I tried looking at my account online and it wasn't provided there either. I followed the trouble shooting steps but no help there either.

was your original cs4 for a mac?
if yes, Error "The serial number is not valid for this product" | Creative Suite
if not, you can't use a win serial on a mac installer (and vice versa), and that software is too old for a cross-grade, Order product | Platform, language swap

I want to try the trial software but the serial number they emailed me Aperture said is invalid.

I tried a few times. Getting a hold of anyone to send me a valid serial number to try this software is practically impossible. What do I do?

Usually that kind of error is due to typos caused by easily mixed-up characters or "shift lock" locked and wrong capitalization; check for similar characters, like "1" and "I", or "l"; or "O" and "0". The safest way to enter the serial correctly is by copying it from the mail and pasting it directly into the password field.

Didn't get my serial number by email

Hello! I've purchased 1 year membership and didn't get my serial number. Read all the instructions and still don't have it.

Hi FloydJohns,
Creative cloud does not need serial number. it uses your adobe ID under which you have purchased the creative cloud membership to activate it.
Please try the steps mentioned in the link below and check:-
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Regards,
Anand

Bought Serial Number...No Email Sent?

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