Bought songs from itunes, now they're gone.

I bought a song from itunes via my old ipod touch. I've since gotten rid of it and bought a iphone for Verizon. I went to my itunes under "purchased" and it showed all the music I've bought via the computer, but not the one song I bought directly using the ipod touch. I went into the store to download it again, hoping it would acknowledge my "rights" to the song and let me download it again.
I was sort of correct. iTunes warned me that I'd already bought this song and did I really want to buy it again?
To summarize, I paid for and downloaded the song, but now it's gone and I want to get it back without paying for it again. Can anyone help me accomplish this?

Sorry, but officially Apple does not allow redownloads of purchased tracks. It's your responsibility to make backup copies in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose some or all of your content. The official statement of their policy can be found here, among other places.
It's possible that the track is on your computer but not being recognized in iTunes. Take a look here for some tips on how to look for it. If you can't find the track and you haven't made a backup and don't have your track on a player, you're probably out of luck and will need to repurchase the track.
If you have your track on an iPhone/iPod/etc or have it backed up, post back and someone here can help you get it restored. Otherwise you can try contacting iTunes Store Customer Service (select the category and subcategory closest to the issue you're reporting and you'll find a button to send e-mail to them) and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
Regards.

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