Bought songs on ipod touch plugged into computer...songs are now gone

i bought two songs on my ipod touch. then later i plugged my touch into the computer. when it was done both of the songs were gone...they were no longer on my purchased list or any playlist. when i go to the itunes library to purchase them again it says you have already purchased this song and i checked for downloads but they arent there! how do i get these songs back?

what does reporting a problem do, though? are they going to credit your acct back? give me the missing song? or is it just going to go on a list for the workers to know that there was another problem?

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