Bought student plan but its still staying i need to buy premiere pro?????

I just bought the student plan 20 minutes ago but its still staying I need to buy premiere pro???

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Similar Messages

I paid for a student plan but it still doesn't let me download the programs!! (Ps&Lr) HELP!

I can't seem to be able to download the two programs included in the photography student plan for some reason, even though I've already paid for it and the payment has already being processed... Help please!

Hi Paloma,
Just searched your account in our database and wasn't able to find any active membership under the email address that you have used to setup your account on Forums. If you have used a different email address, can you please private message me so that i can check the account details?
Cheers,
Kartikay Sharma

This is totally ridicuious--paid but its still saying i need to pay for what i just paid for

I just subscribed and verified my pdf conversion order and I can not use what I just paid for. I don't understand how i'm unable to use what I just paid for,but yet a charge has been placed on my card. I just need to know how to unsubscribe my last order. This makes no sense I will have to report this a fraud to my credit company because this is a total breech of contract.

Hi currykaren10,
I just checked your account and see that your subscription is now active. Have you been able to use ExportPDF?
If you've decided that ExportPDF isn't going to work out for you, you are entitled to a full refund. Please contact Customer Support, and they will take care of you. Here is the contact information: http://helpx.adobe.com/contact.html?step=ACOM_membership-account-payment_stillNeedHelp
Best,
Sara

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it?

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it? It makes me nervous , as it demands serial number, but e-mail i've got from Adobe doesn't contain any serial number or invitation or something like that.

Vetscheriascha to validate the software you will want to resolve the connection error between the computer and our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

HT2693 I bought an itunes gift card but when i try to redeem my account it says invalid code. I put in the code perfectly but its still not working. The shop wont take it back either, What should i do?

I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.

iTunes Store: Invalid, inactive, or illegible codes

I have a iphone bought in canada but its not yet been activated

i have a iphone bought in canada but its not yet been activated . i want to unlock this phone . but to request unlock i cant find any operator registered with this iphone and in settings-about .. when i check here there is no information in carrier tab . . wat should i do to unlock my phone

if you go on to apple.com click suppport under self service you will see check your service and support coverage click that it will ask you for your hardware serial number that wont be hard to get even if your iphone is still on the activation screen if you have the original packaging there will be a IMEI or a MEID number on it if you dont you can if you can connect to itunes connect and opetn itunes select iphone on the left go to the summary tab and the IMEI or MEID number will be there if you can do that then you can try this to get the imei or meid it may or may not work try connecting the phone to itunes then go to perferences click the device tab and scroll over the display and it will show the imei and meid if that dosent work try connecting and disconecting it and try it again if all else fails try activating with itunes then doing that

TS3772 Hi Team, I fairly new at this & I'm trying for the first time to download a movie, however its not allowing me to play as it says I need to download quicktime which I have tried to do, I have this application now but its still not allowing me to vi

Hi Team, I am fairly new at this & I'm trying for the first time to download a movie, however its not allowing me to play as it says I need to download quicktime which I have tried to do, I have this application now but its still not allowing me to play movie, any help please for someone who hasnt got a clue

where did you download the movie from?
what is it doing when it wont allow you to play the movie?
since you downloaded quicktime is it still asking you to download quicktime?

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

My ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working. i have a a windows PC please help thanks

my ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working.
ive tried everything and ive been to the store which was when i was given a new ipad mini. i have a a windows PC please help thanks

Are you attempting to sync music from your iTunes Music Library on your PC?
What options do you have set on the Music Tab for your iPad in iTunes?
What happens when you sync?
Any error messages?

I got macbook pro 13" i bought in 2011 but its now getting slow when i start up or when shutting down .and apps takes time to open like just bouncing????????

i got macbook pro 13" i bought in 2011 but its now getting slow when i start up or when shutting down .and apps takes time to open like just bouncing????????

See the Mac OS X Speed FAQ.

Since i have updated my iphone everytime i open an app it comes up with a message 'connect to itunes to use push notifications, may include alerts, sounds and icon badges, i have backed up my phone on itunes and restored phone but its still doing it, :(

since i have updated my iphone everytime i open an app it comes up with a message 'connect to itunes to use push notifications, may include alerts, sounds and icon badges, i have backed up my phone on itunes and restored phone but its still doing it can anyone help?
Em

Return the iPhone and get your money back. It has been
hacked/modified/jailbroken and likely cannot be made
operative.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

You need to install Office on the computer from the installer DVD or disc image you purchased.

I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge

I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!

- If in recovery mode the screen will have an iTunes logo with an USB plug.
- Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
- If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore

My itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.

my itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.

Hello 19Brenda94
Start with removing iTunes in the order of the first article states, which is iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support (iTunes 9 or later). Once that is done, then download iTunes 64 bit version from the second link below and run that installer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G.

Trying to do app updates on my mums mini ipad its registered to her email but keeps coming up to sign in with my email which i use on my ipad i have deleted all apps and started again buy downloading them on her email but its still doing it on my email

my mums ipad mini i need to do app udates on it but its keeps coming up with it to sign in with my apple id iv deleted all the apps of her ipad and signed in with her apple id but its still asking for my id to download the apps with what can i do to get it to go to her id to do the updates thanks

Hi neique,
When you update apps, you will be asked for the password that belongs to whatever Apple ID purchased those apps. They will forever be linked to the Apple ID that they were purchased under, so regardless of where they are loaded, or what Apple ID is signed onto the device that they are loaded on, when you try to update, it is going to ask for the "owners" password.
Cheers,
GB

Bought student plan but its still staying i need to buy premiere pro?????

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