Bought the creative cloud package and I am not knowing install / validate. how to do?
bought the creative cloud package and I am not knowing install / validate. how to do?
The CC order is complete.
1. To install , refer to : http://helpx.adobe.com/creative-cloud/help/install-apps.html
2. To verify Email, please respond to the verification mail that will be send to your Email, it can be in your junk & spam too, do check for it.
Regards
Rajshree
Similar Messages
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Hi i just want to know i bought the creative cloud and photoshop and premiere. All those and it said annual meaning i have to pay for the next year right? But why did it said that i have to pay for the next month? What happens when i didn't pay the next month ?
You may buy an annual subscription and pay monthly, or a straight monthly subscription... and, being a subscription, if you stop paying the software stops working
If you want a one time payment, and you can use 3+ year old software, go to Creative Suite 6 -
How do I launch this program??
Speedform562 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open Photoshop CC.
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I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?
If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.
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If I have the creative cloud package which has Photoshop, Indesign and Illustrator CS6, do I have to pay to again to get the CC 2014 version?
It really depends on which subscription plan you are signed up to. Normally whichever programs are available thru your subscription are listed for you to install in the CC desktop manager application. If you do not see certain programs listed it might be because your machine does not meet the system requirements for them... that is normally what happens with the manager.
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I bought the creative cloud in early May and I have two questions, no monthly charges have been made and the activation code I have not, but I can access everything without problem.
and also want to know how many computers I can keep my creative suite installed or creative cloudajalarconvera
Welcome to Adobe Community.
Creative Cloud subscriptions dont need serial numbers as they work on the basis of your Adobe ID and password . You can use a single Creative CLoud subscription on upto two computers only.
For the charges, i will have to check the same from our end . Can you please provide me your email add in a private message along with the order number as well.
Regards,
Kartikay Sharma -
I bought the Creative Cloud, how many times can I install it?
After purchasing the Creative Cloud package, up to how many computers can I install the software?
You have two activations with your membership. If you install on a third machine and activate you will be shown a dialog asking you to deactivate one or both of the other two computers.
From the Creative Cloud FAQ here http://www.adobe.com/en/products/creativecloud/faq.html:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information. -
If I bought the creative cloud student edition today can I exchange it for something else?
Please read
To clarify, I bought the Creative Cloud student edition today cause I needed illistrator for a class asap and there were also some other programs I wanted and I couldnt afford to buy them all seperatly. Thats why I bought creative cloud but then a couple hours later I find that the CS6 production premium student edition has all the programs I initially wanted. After crunching some numbers I relized that I should of bought that instead of the creative cloud because I would of ended up paying a lot more for contiuous years of using it where as if I get the Cs6 production premium then I could save myself alot of money which I dont really have alot of already. So I guess what im asking is can I cancel my subscription that I just bought today and get the CS6 production premium stedent edition without haveing to pay the 50%? or what is the best way for me to go about this where I lose the least amount of money? I have looked through the help forums and tried my best to find the answers or help I need but couldn't. I dont mean to waste anyone time with my sob story but any help would be appreciatedFrom the Adobe Website:
If you purchase a Creative Cloud membership directly from Adobe, you can return it within the first 30 days of purchase and get a full refund by calling your regional Adobe customer service center. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific. If you purchase a Creative Cloud membership from a retailer and have not redeemed your membership within the first 30 days of purchase, you can return it to the retailer for a full refund. If you have redeemed your membership within the first 30 days, you must call Adobe Customer Service for your refund. -
How long does it take to download the Creative Cloud Packager?
How long does it take to download the Creative Cloud Packager? Its over 22 hours now and its only 57precent complete. Could you tell me what size it is? And if I turn off the computer and bring it to my home broadband will it need to strart from scratch?
Thanks - ConorMake sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
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Package created with Creative Cloud Packager and volume licensing key- sign in required
Hello, we have used Creative Cloud Packager and volume licensing key to create Adobe Photoshop CC v.6 and other apps packages, tested before deployment. Deployed the image on iMAC computers, users are getting Sign in Required/ registration details message. Tried to use AAMEE to create serialization file, but it does not recogise packages created by Creative Cloud Packager. appreciate any advice. thank you.
SvetlanaHI Abhijit,
All our students have network home folders, the issue is that some students can open Photoshop and it will be activated, other students will be prompted to activate PHotoshop when they try to open it. We have tried to delete photoshop plist and adobe photoshop settings folder from students Library/ Preferences folder but it did not help.
We'll test the APTEE utility tomorrow, I will post the results. Thank you.
Svetlana -
I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
Help!Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.
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I updated my Photoshop to the Creative Cloud version and my purchased filters are gone
I updated my Photoshop to the Creative Cloud version and now all the filters I bought such as Nik are no longer listed. How can I get them reinstalled?
They are not gone they are just not installed in CC 2014. CC 2014 is version 15 of Photoshop yon must likely only installed them into Photoshop CC which is Photoshop version 14.
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I bought the creative cloud thinking it was photo shop.
I am taking a class this quarter that requires me to rent adobe photo shop. I bought the creative cloud thinking it came with photo shop and it still says I need to buy it. What do I need to do if I just need the photo shop and nothing else?
Hi Justina Sutherland,
We have checked the details for your account, we would like to tell you that you have complete Creative Cloud membership which includes Photoshop as well.
Below are few links that we can try.
Activation & Deactivation Help
Creative Cloud applications ask for serial number
Sign in, activation, or connection errors | CS5.5 and later
Please revert if the problem persists.
Thanks,
Atul Saini -
I'm paying for the creative cloud package but Can't download any program!
I'm paying for the creative cloud package but Can't download any program! Adobe is not recognizing my payment! What can I do? I can't wait anymore! Anyone here have seen it before?
Hello Sheena, thank you for your reply.
Actually I have already contacted the support. My case number is 0215124375.
I decided to write here at the community because I'm sincerely worry about it, and I would like to know if someone else have already seen it before.
Adobe is verifying my case, but I'm in need of an urgent response. I don't know if I make another account and another credit card debit, just to have access for the programs, or if I wait working on another old PC computer for 25 trial days. If I make another account I can be charged for 2 payments, That's what I don't want.
If you have any other case like mine, please let me know,
SIncerely,
Wellerson -
I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.
This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium
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