Bought the Firefox game package yesterday but did not receive an email with the product code?
It might have been sent and put in Junk which I may have deleted. I just need to get it resent.
hello timke, please refer to https://support.humblebundle.com/hc/en-us/articles/202340394-Where-is-my-bundle-I-can-t-find-it-
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The receipt usually takes more time to receive. I got my receipt from about 7:00pm yesterday at about 10:00pm today.
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If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
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As we don't know your location, call Apple from your National help number per the link below and ask them for help from the security people. Contact Apple support
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Hi huycovip,
Thanks for visiting Apple Support Communities.
See this article for help with your rescue email and security questions:
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http://support.apple.com/kb/HT5312
iTunes Store Support can help if you follow this process but do not receive an email to your rescue email address:
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HT2534 i did not receive any email verifications? what will i do?
i already made an apple id but i cannot use it bcoz i did not receive any email verification, what will i do about this?
You've checked the spam folder on your rescue email account as well as its inbox, and tried clicking the reset link again ? If you still don't receive it then contact Support in your country, after confirming your id and that it's your account they should be able to reset them.
Contacting Apple about account security : Contact Apple for help with Apple ID account security.
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Did not receive verification email icloud
did not receive verification email icloud
NusaDua wrote:
I have the same problem -- no email arrives when I try to reset my password.
I'm syncing my iPhone 5 to iTunes and keep getting messages about all the content that will not sync because "not authorized."
So I try to login to my Apple ID
- password is wrong
- follow the link to reset password
- chose "send email" but no email arrives (I even check 'junk' folder to be sure)
- go back to reset password and try "Answer security questions"
- says my DoB is wrong but I'm sure DoB is correct and there's no way forward
So what is the solution? Re-purchase all the content that won't sync?
If you can't remember and you can't get an email (are you sure where this email is going and do you have access to the account) and don't remember your secret question answers you need help.
Go to https://expresslane.apple.com/ select More Services and Products>iCloud and follow the prompts. -
I have made an in-app purchase, but did not receive the item.
I purchased some pro-cash for Tiger Woods golf on the iPad, through an in-app purchase. However, I did not receive the relevant credits, but was charged in full and received my iTunes Store invoice to confirm this.
I have followed the instructions provided in the support guide on how to 'Report a problem' but the links don't function the way the guide says they shoudl and there are no contact details for the vendro (EA Games). How do I go about escalating this properly?
Thanks in advance,
GordonTo petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells
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