Bought through HP, no code sent but was preinstalled. How can i get the code?
Just over a year ago, my family bought a new pc through HP. We got Photoshop/Premiere Elements 10 with it. It came preinstalled and we didn't get a code for it. In both programs, I think I registered with my account, but they never showed up on my account on the adobe website. I just got a Desktop for myself this past week and I'm wondering if/how I would be able to get both programs on to the new one. Also, is there a way to get the serial number/key through the program itself?
You probably need to contact HP to see about getting a serial number to reinstall the software. I don't know that you can install it on any other machine than the one you originally have it on if it came with the computer.
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Check Vadim's reply
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