Bought today a iMac  and not able to transfer files from old pc

Today we just bought a new i mac and I am having trouble with trying to transfer files etc from old pc. the imac is saying its looking for the pc but never finds it I did put the transer program on the old system and its saying its waiting to be contacted by the i mac. thanks in advance. Phil.

You have 90 days of free telephone support with AppleCare, give them a call and they can help you out.
BTW this is an iMac forum, your profile indicates you have a Mac Pro. Totally different machine so please correct your profile. If you don't know how to reach AppleCare please click AppleCare Contact Info to locate the number in your country.

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