Bought with iPhone, sync to computer, now unretrievable

Hi,
I am located in Germany and just bought an iPhone.
Now I have the following problem:
I bought some music via the iPhone. Everything worked fine, until I syncronized the iPhone with my computer, then uploaded some more music from CD's and tried to resync everything.
I got the music from the CD's, but the recently bought titles weren't uploaded on the iPhone again.
I tried everything, including creating new lists, copying from one folder to another, aso.
Result so far: 0
Every time I try to get the titles running, I have to give my password again, but it doesn't even play the tracks anymore.
In the explorer they are shown as locked, but I have no idea how to unlock them and to get them on my iPhone again.
Does anyone have an idea / solution for this highly frustrating situation?
Thanks for any support!

"Unfortunately I am not able to play it in iTunes on the computer. Every time I try to do that it asks me for my password again, but doesn't play it even when it is entered."
Okay, this isn't a problem with the iPhone then. You can't transfer purchases until they are authorized on that computer, and for some reason you are having trouble getting the computer authorized.
Here are the normal steps to go through (and make sure you try this all) in order to solve this problem:
http://docs.info.apple.com/article.html?artnum=306424
If this doesn't work after trying all these then you really need to post this problem in the iTunes forum -- I know it seems like an iPhone problem, but as soon as you get the authorization issue licked the songs will sync just fine.

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