Bounce Management Report - CRM 5.0

Hi,
Is there any standard report provided by SAP for BOUNCE MANAGEMENT?
If yes, please let me know.
We basically want to see how many emails have hard bounced and how many soft.
thanks
Yash

Hi Yash,
There are no reports as such but you can create your queries to find out the bounced mails. You would require to maintain the customizations for ERMS (EMail Response Management Systems) for the same.
Hope this would help.
Regards,
Rekha Dadwal
<b>You gain a point for every point that you reward. So reward helpful answers generously</b>

Similar Messages

Bounce Management in SAP CRM 2007

Hi Experts,
we have SAP CRM 2007 and I have a few questions about Bounce Management.
It is a very simple scenario, so it´s fine if only hard bounces for incoming EMails are handled.
1) Do you need ERMS for that simple form of Bounce Mgt?
2) Is the Usage of Inetraction Center required? (We do not want to)
3) Is it possible/recommended to create Activities out of incoming bounces?
4) Can you segment on Bounces, not only within the Campaign Automation?
5) What ist the effort/set up to use Bounce Mgt in that simple scenario about?
Thanks a lot
Florian

Yes, I was mentioning SAP Note 897730. The major pre-requisite mentioned there is Event linkage settings through SWETYPV transaction and in your case you just need to do the Rule Modeler settings. If you are using DEFAULT policy you do not need to do anything in Service Manager Profile.
The note pre-requisites mentioned are
The required services and service manager profiles for using the E-Mail Response Management System (ERMS) are defined: All entries necessary for bounce management are delivered in the default Customizing. As I mentioned before Service Manager Profile: Bounce is already defined and you are going to use that profile. The required service in your case would be "Bounce Data Update" or one of the 5 standard service mentioned in this note. These are already defined and taken care of in standard configurations. Therefore, you do not need to do anything over there.
Please do the above two settings and if you have any issues please come back to me. I am sure you won't have any issues with the requirements that you mentioned. I just took one hour to set up hard bounce scenario. Only if you are planning to use services that are not standard it becomes slightly tricky. In our case major issue was that there was an error in the standard workflow. I did not know much about Workflow bindings etc. before, but then I had to dig deep into this and it gave me an opportunity to learn workflows. This was the good thing that came out of all this.
Regards,
Deepak
Please note you will have to do the Event Linkage settings in SWETYPV transaction.
Edited by: Deepak Ahuja on Jun 5, 2008 9:15 AM

Importance of Bounce management functionality in SAP CRM

Hi All,
I want to discuss few interesting issues which I have come a cross while doing a setting for bounce management functionality in SAP CRM 7.0
Before sharing my experience I want to discuss some term related to Bounce email than will discuss about types of bounce emails and cause of the bounce email.The setting of bounce functionality is describing in below link .
http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/46/3f509215835fa7e10000000a1553f7/content.htm
In general when a website visitor sigh up they receive email from the company site, the information the site collected saved in the database but It commonly happen some of your email will be undeliever. In marketing term we say it as 'Bounce'. this is the same way happen as when a person give a bank cheque to bank and don't have sufficient money to his/her account the bank people say the cheque got bounce ..
As we are aware emails are bounce for variety of reason such as.
     - In case the recipient email address is invalid.
     - recipient email address is inactive or closed
     - recipient mailbox is full or mail server have some technical issue etc
In general all these bounces emails categorize in two category.
Hard bounce- When email address is not active. example wrong email address, email address de-activated, deleted,or closed
Soft bounce- recipient mailbox is full, mail server have some technical issue, Out_of_office is setup .
Now finally we come to know about the cause of bounce email and types. Now the question arises why this is so important when we have bounce management functionality active in sap crm marketing ? as described in above url.
suppose that there is a campaigning happening for an product where 3000 person visited it. Now incase 2000 visitors shown interest so have qualified as prospect bases on the information they have provided such as name, address, salary or employment detail.
After successfully execution of campaign now senior executives create a mailing list for all the prospects in the target group of campaign and sends email to all the users.Now if I say to how many customers really company have reached reached after campaign execution answer will be we can not have the correct fact and figure as there could be some bounce happened.
Now incase bounce management setting is configure in your CRM system than system will receive inbound e-mails for each bounce.Suppose we have received one thousand bounce emails than we would say actual customer contacted is 1000. this is the correct fact and figure and very much useful for marketing people.
After than executive could remove email address which were hard bounced and for soft bounce they can use some other channel to contact like telephone calls etc to reach them.
The correct facts and figures are very much important for marketing strategy and planning and also to know success level of each campaign. Assume a scnario where in day a company launches more than 5 campaign. I feel the importace is transparent now.
I hope you would find some interest in above blog.
Thanks
prem

HI, Sreedhar
Check this thread:
Re: New search help on CRMD_ORDER locator
Denis.

Bounce Management - Retrieving Mime Information

Hi Gurus
We are implementing Bounce Management to allow processing for Bounced Emails as part of Marketing Campaigns.
Our Campaign Mail Forms include MIG values and based on how the EMail Configuration is set-up this information is visible in Transation SOIN as part of the MIME data returned with a Bounced Email.
Our trouble is that we have created a custom Fact Fathering service, as a copy of the SAP Standard Service for Bounce Fact Gathering. I copied the standard Class and added a breakpoint into it so that I could debug the process. When a bounce comes in, it only retrieves a small number of the available characteristics of the email.
The MIME information does not appear to be accessed at all.
Could someone please advise on how to access the MIME data via a Fact Gathering Service
Many Thanks in Advance
Panduranga

Hello Stefan,
if you check SAP code, it will not change anything in an eMail which comes back as a bounce from whatever mailserver, it just update some data to execute the rules which are maintained in ERMS.
Therefore the problem you have with Borderware mail server is the standard behaviour of all external mail servers, which normally send back bounces as an attachment and that is how it works in standard SAP CRM system.
Moreover, there are many different mail servers, some do not attach the original eMail. Try one if you can if that crucial one for you.
Thanks,
Raja Pamireddy
CRM Marketing forum Moderator.

Forward Mail in Bounce Management

We are sending out newsletter email through campaign management. We want to configure bounce management functionality for emails that are bounced. There is a standard functionality available wherein in case of hard bounce business partner address data is updated. In our business scenario besides updating the Business partner data we need to forward the bounced email to a specific email address for review. Can anybody kindly help how to implement the Forward mail functionality of ERMS in bounce management context. I have tried to use the Forward email SERVICE of ERMS into bounce but I am getting error in class CL_CRM_ERMS_AH_FORWARD at line 85 wherein Forward TO and Forward from email address is not taken up from email addresses defined in Rule Modeler.
Deepak

Hi Deepak
We have got the same requirement on bounce management and I am also struggling with the bounce management configuration in SAP CRM 7.0.
Could you please help share the resolution of this?
Thank you very much.
Regards,
Wimlak

GRC 5.3 - Management Report Error: Cannot assign an empty string to host..

Good day Kiran Kandepalli and Others.
I have successfully executed the background jobs -
Full User, Role, Profile Synchronization & a
Full Batch Risk Analysis
When I run the Management Reports I receive the following error -
Error while executing the Job:Cannot assign an empty string to host variable 10.
Has anybody had this error message before?
When I check table VIRSA_CC_PRMVL, variable 10 is set to No in Nullable collumn.

Hi Sahad,
Thanks for your response. I have checked the usr02 table and logs and do not see any empty fields or strings. This process worked for 5.2 but fails in 5.3. Here is the excerpt from the log for the Management Report run. It seems to fail consistenly at a certain point. If I knew what the batch job was looking for in host variable 10 I might be able to resolve the problem. It seems to fail when it starts to report on users.
Thanks.
Dan.
INFO: -
Scheduling Job =>935----
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BgJob run
INFO: --- Starting Job ID:935 (RISK_ANALYSIS_BATCH) - tst
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BgJob setStatus
INFO: Job ID: 935 Status: Running
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BgJob findJobHistory
FINEST: --- @@@@@@@@@@@ Find the Job History -
1
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BgJob updateJobHistory
FINEST: --- @@@@@@@@@@@ Updating the Job History -
1@@Msg is tst started :threadid: 0
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.dao.BgJobHistoryDAO insert
INFO: -
Background Job History: job id=935, status=1, message=tst started :threadid: 0
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BatchRiskAnalysis performBatchSyncAndAnalysis
INFO: --- Batch Sync/Analysis/Mgmt Report started ---
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BatchRiskAnalysis runBkgMgmReport
INFO: --- Running the Background Management Report -
Jan 23, 2009 8:04:39 AM com.virsa.cc.xsys.mgmbground.dao.MgmStats execute
INFO: Start insert int cc_mgriskd all violations.... 1232726679108
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.BatchRiskAnalysis runBkgMgmReport
WARNING: Exception in Management Report Job: Cannot assign an empty string to host variable 10.
com.sap.sql.log.OpenSQLException: Cannot assign an empty string to host variable 10.
     at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:85)
     at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:124)
     at com.sap.sql.types.VarcharResultColumn.setString(VarcharResultColumn.java:57)
     at com.sap.sql.jdbc.common.CommonPreparedStatement.setString(CommonPreparedStatement.java:511)
     at com.sap.engine.services.dbpool.wrappers.PreparedStatementWrapper.setString(PreparedStatementWrapper.java:355)
     at com.virsa.cc.xsys.mgmbground.dao.MgmStats.execute(MgmStats.java:314)
     at com.virsa.cc.xsys.bg.BatchRiskAnalysis.runBkgMgmReport(BatchRiskAnalysis.java:1182)
     at com.virsa.cc.xsys.bg.BatchRiskAnalysis.performBatchSyncAndAnalysis(BatchRiskAnalysis.java:1430)
     at com.virsa.cc.xsys.bg.BgJob.runJob(BgJob.java:402)
     at com.virsa.cc.xsys.bg.BgJob.run(BgJob.java:264)
     at com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.scheduleJob(AnalysisDaemonBgJob.java:240)
     at com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.start(AnalysisDaemonBgJob.java:80)
     at com.virsa.cc.comp.BgJobInvokerView.wdDoModifyView(BgJobInvokerView.java:436)
     at com.virsa.cc.comp.wdp.InternalBgJobInvokerView.wdDoModifyView(InternalBgJobInvokerView.java:1225)
     at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)
     at com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:337)
     at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:481)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doModifyView(WindowPhaseModel.java:551)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:148)
     at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
     at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
     at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.BgJob run
WARNING: *** Job Exception: Cannot assign an empty string to host variable 10.
com.sap.sql.log.OpenSQLException: Cannot assign an empty string to host variable 10.
     at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:85)
     at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:124)
     at com.sap.sql.types.VarcharResultColumn.setString(VarcharResultColumn.java:57)
     at com.sap.sql.jdbc.common.CommonPreparedStatement.setString(CommonPreparedStatement.java:511)
     at com.sap.engine.services.dbpool.wrappers.PreparedStatementWrapper.setString(PreparedStatementWrapper.java:355)
     at com.virsa.cc.xsys.mgmbground.dao.MgmStats.execute(MgmStats.java:314)
     at com.virsa.cc.xsys.bg.BatchRiskAnalysis.runBkgMgmReport(BatchRiskAnalysis.java:1182)
     at com.virsa.cc.xsys.bg.BatchRiskAnalysis.performBatchSyncAndAnalysis(BatchRiskAnalysis.java:1430)
     at com.virsa.cc.xsys.bg.BgJob.runJob(BgJob.java:402)
     at com.virsa.cc.xsys.bg.BgJob.run(BgJob.java:264)
     at com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.scheduleJob(AnalysisDaemonBgJob.java:240)
     at com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.start(AnalysisDaemonBgJob.java:80)
     at com.virsa.cc.comp.BgJobInvokerView.wdDoModifyView(BgJobInvokerView.java:436)
     at com.virsa.cc.comp.wdp.InternalBgJobInvokerView.wdDoModifyView(InternalBgJobInvokerView.java:1225)
     at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)
     at com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:337)
     at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:481)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doModifyView(WindowPhaseModel.java:551)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:148)
     at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
     at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
     at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.BgJob setStatus
INFO: Job ID: 935 Status: Error
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.BgJob updateJobHistory
FINEST: --- @@@@@@@@@@@ Updating the Job History -
2@@Msg is Error while executing the Job:Cannot assign an empty string to host variable 10.
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.dao.BgJobHistoryDAO insert
INFO: -
Background Job History: job id=935, status=2, message=Error while executing the Job:Cannot assign an empty string to host variable 10.
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob scheduleJob
INFO: -
Complted Job =>935----

Management Report - Cannot assign an empty string to host variable 10

We ran a Management Report for the first time after completing the User/Role/Profile Full Sync and the user/Role/Profile Batch Risk Analysis. The job failed with the following error:
Oct 16, 2008 12:13:29 PM com.virsa.cc.xsys.bg.BatchRiskAnalysis runBkgMgmReport
WARNING: Exception in Management Report Job: Cannot assign an empty string to host variable 10.
com.sap.sql.log.OpenSQLException: Cannot assign an empty string to host variable 10.
We are on GRC 5.3 support pack 4. Has anybody encountered this error? What does host variable 10 refer to?

I checked our USOBT_C table and we have a lot of empty values. If this is allowed to be empty in SAP and this is the table that is uploaded into CC, why would all the fields in CC tables then be defined as NOT NULL? We suspect that since we had uploaded USOBT_C under 5.2 and if this had been an issue before, it may have been corrected when we upgraded to 5.3 but then the old data is still in our system. Is there an easy way to get around or correct this?
Thanks.

PI 2.0 Manager Report for Alarm Assignments and Acknowledgements

Is there a Prime Infrastructure 2.0 manager report that shows daily alarms, who the alarms were assigned to and when they were acknowledged? I can't find anything on the tool or in the documentation and this is required to prove compliance in the financial industry.
Thanks

There is no PI 2.0 release yet.
LMS 4.2 can do this. Reference.
I am curious - can you cite the compliance regulation that requires this feature?

Error opening a Manage Report template with Formulas and Summation

Hi Expert,
My j2ee web application is setup is such a way that when there is NO connectivity to the Crystal Report Server XI, it will use the Crystal Report for Eclipse functionality and opening report templates located in the relative path - This works fine.
But when there is a connectivity to the CMS Server, I have this error when opening a manage report in Crystal Report Server XI that contains formulas and summations. But for other reports like chart and listings no problem.
This code triggers the error:
ReportClientDocument clientDoc = reportAppFactory.openDocument(infoObject,0, java.util.Locale.US);
I found out there's a conflict between CR libraries for Eclipse and libraries for RAS Enterprise Server XI.
How can I solve this issue so that I can support the two scenarios - with or without CMS connectivity, I can still view reports.
Error Stack Trace:
com.crystaldecisions.sdk.occa.managedreports.ras.internal.a: Cannot open report document. - Unable to connect to the server: gdcextrp.RAS.rptappserver. cause:com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: gdcextrp.RAS.rptappserver.-- Error code:-2147467259 Error code name:failed detail:Cannot open report document. - Unable to connect to the server: gdcextrp.RAS.rptappserver. The exception originally thrown was com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: gdcextrp.RAS.rptappserver.-- Error code:-2147467259 Error code name:failed at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source)
Hoping for your answers.
Regards,
Rulix Batistil

You must isolate the CR4E and RAS SDK jars using separate classloaders - simplest is have separate apps, if rolling your own class loaders is out of project scope.
They do not work together.
Sincerely,
Ted Ueda

Device Manager reported driver missing for Officejet 7310 printer

I used the full-feature install software downloaded from HP site to setup an Officejet 7310 printer on a Lenovo T540p laptop with Windows 8.1 64-bit OS. The install and the printer appear to work correctly as I can print and I can also scan from the HP Solution Center utility. However, the Device Manager reports two errors/anomolies as follows.
Under the "Multifunction adapters" entry the Officejet 7300 series Properties shows the Device Status as:
This device is disabled. (Code 22)
Click Enable Device to enable this device.
Under the "Other devices" entry theOfficejet 7300 series Properties shows the Device Status as:
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.
I find this a bit baffling as I believe the install software is supposed to include the driver(s), plus the printer seems to function (which could be due to default Microsoft drivers).
Any thoughts on how things got in this state and how to recover would be deeply appreciated as I prefer to not "ignore" the error messages.
Thanks,
Glenn
This question was solved.
View Solution.

Yes I was able to remove the USB instance and rename the network-connected printer instance as the sole printer. I thought that should work, but I was a bit paranoid given the other weird things that happened with the package install.
I'm good to go; thanks again.
Glenn

Batch Management report Issue.

Hi Friends,
I have a question on batch management report, for detailed information please see the steps below
Step 1 : I have material X and Y created with class u2018XYZu2019, and characteristic value temperature 10 u2013 100 c
Step 2 : I have done Goods receipt for both the material
Material document     Material     Batch Number     Characteristic Value
123          X     TEMP1          10 C
124          X     TEMP2          10 C
125          Y     TEMP3          10 C
126          X     TEMP4          20 C
127          Y     TEMP5          20 C
I have two questions now?
1.     Is there any report to find out the list of materials with characteristic value 10 C?
2.     is there any report to find out list of batches for 10 C?
Thanks and Regards,
Chalaa

There is no standard report for your requiremet, go for ABAP development.

Urgent please help: what is the table name for cash management reports?

I am wondering what the table name for cash management reports is. I am trying to figure out then if I have any missing.
Please help.

I checked MSEG table. But, I didn't find any field for date.
Can you tell me field name.
Regards
Siva

Tables used for Devloping Customer Reports Of solution manager report

Dear All,
Kindkly Suggest Some Tables,which i can use in developing the solution manager report.
key fields i m using From results of Tcode CRM_DNO_MONITOR
ID
PERSON RESPONSIBLE
TEAM SUPPORT
POSTING DATE
PRIORITY
THANKS IN ADVANCE.

Update my question my deadline is up to complete,
Regards,
Thiru. R

Oracle Reports - Distributing Multiple Reports in a Management Report

Hi,
I am new to Oracle Reports and would sincerely appreciate some guidance.
Requirement.
I plan on using Oracle Reports to write multiple reports containing Text, Graphs, Crosstabs, Tables etc. There are 3 developers and each will be developing a number of reports.
At the end of each month, we need to run all the reports and publish it into a Management Report Pack.
This Management Report Pack must contain a table of contents with the names of the different reports and page numbers. Each Report in the Report pack needs to have a header, footer and page number.
The number of reports will change on a monthly basis so the page numbering will not be specific to a report.
Summary,
3 developers writing multiple reports
All reports must be run and then printed out in a specific order.
Table of Contents page with page numbering for each report.
How can we do this with Oracle Reports?
Is it possible, and if so, how?
What is involved and what is required?
Your assistance is highly appreciated.
Thank you.

You should be creating a universe using the table with filter utilizing a column which accepts a parameter value of language and shows the data in that specific language. This concept is already used in SAP standard audit universe which accepts language for any query and shows the data in that language.. The logic for the derived column for the table should look something like below Table.LANGUAGE = @Prompt(Select language)

PCUI Application & i views for Audit management in CRM

Hi Experts,
Is there any PCUI application for Audit Management in CRM 5.0.
We are trying to Implement Audit Management transactions in Pcui.
Regards,
Basavaraj Patil.

Hello,
We are trying to implement an absolutely similar scenario. Request you to send me any helpful links if you have some.
Thanks
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Bounce Management Report - CRM 5.0

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