Bounced email causes mail app to close

After reading many many posts across the internet, I finally figured that a bounced email message (which may show up in your inbox as "mail delivery error" or something similar) was crashing my mail app.
The symptoms? I would open my mail app, it would try to retrieve mail and then close about 3 seconds later.
The fix? I had to log into my POP mail account via the web, delete the email with the delivery error and then on my iPhone, delete/add back my mail account. If you don't delete the message on the server first, you just end up back in the same boat the next time you retrieve messages from the server.
The fix is simple enough but how can the folks at Apple expect us to do this every time we get a bounced email? We really need a fix ASAP unless there is one on the way?

I seriously doubt Apple expects us to do this everytime there is a bounced email.
For me, a bounced email is few and far between - only when the recipient's incoming mail server allocation has been exceeded and not accepting any new messages, or the incoming mail server incorrectly detects my email address or a message as being spam, which is even more few and far between. Regardless, a bounced message - a return error message from the recipient's incoming mail server did not crash the iPhone's Mail client, but this is with an IMAP account. Since these are so few and far between, I don't recall the last time I recieved one.
Not sure what the fix is or if a fix for POP accounts is on the way but in the interim if you are getting many bounced messages, you may want to look into why.

Similar Messages

  • Cannot send email in mail app. using POP account with Wi-Fi

    I recently moved to an apartment that only has wireless internet access. Since moving I cannot send email using my POP account, although I can receive email. I was also not able to receive email using my .mac account, but I learned through this forum to change server port to 587 in .mac account and now I can send via .mac account in mail app. But I still cannot sent email with mail app. using my POP account. I changed no settings when I moved, and have never had this problem with cable. Any suggestions?

    It all depends on the policy of whoever is the ISP at your new location and the method used by the outgoing (SMTP) server to determine whether you’re a legitimate user.
    In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
    Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
    Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
    The following article, for example, describes several ways to address this issue in the case of .Mac, but can be useful for other mail accounts as well (not just .Mac), and applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states):
    .Mac: Server timeout alert message when sending email

  • User two cannot send email from mail app.  (send icon just spins)

    userone can login, use Mail to send and receive.
    user two login and may receive, but not send email in Mail app
    icon next to send paper airplane in folders window just spins.
    able to send email thru facebook, etc.
    also, recently did TDM backup into this iMac of G5 HD.
    how do I access address book data from backup

    resolved part one: played around with mail preferences of user two to match prefs in user one
    still do not know about access to TDM saved addressbook data.

  • A problem to sync emails in Mail app between iMac and Macbook Air

    Hello members,
    I have had a problem that can't sync emails in Mail app(OSX Mavericks) betwee iMac and Macbook Air. I have iCloud mail account and several Gmail accounts on the mail app.
    Is there anyone to help me?

    When both are at home on the same network and sharing drives, you can use a variety of tools.  Check the App store for fily syncronization.  Also, OS X includes rsync if you are a UNIX command line person, and there are shareware GUI's for rsync as well (RsyncX was one I remember).  Then there are commercial tools like Chronosync.
    Another, albeit to my mind cumbersome way, is to use an airport time capsule and time machine.  You use TM to backup each machine, and use the option in TM to browse another TM backup to restore from (eg. come home from a trip, backup the MacBook Air, then log on to the iMac, browse to the MBA backup volume and restore what you recently worked on from there).
    Or get a NAS device for home and use that as a common personal form of dropbox.  The key would be keeping a neat uniform directory structure for the things you need sync'd - like maybe just the Documents folder & subfolders.

  • What is causing me apps to close?

    I have the origional iPad. Lately and randomly the apps close. What is causing the apps to close?

    I have the same issue did you ever receive a response from Apple support.

  • Why "Outlook Express" users can't read email from Mail.app ?

    Why "Outlook Express" users can't read email from Mail.app ? Any explanation ? Select a good format,that's a good explanation,but i can't know each time if our recipients use "Outlook Express".

    There are no completely bug free email clients including the Mail.app and Outlook has its share of bugs for such an old/mature email clients and some glaring ones that MS has been aware of for a long time but has chosen not to do anything about since these do not affect exchanging email with other Outlook users.
    Outlook has always had problems with Mail's RTF and the degree depending on the Windows and Outlook versions used by the recipient.
    Check this link.
    http://homepage.mac.com/thgewecke/woutlook.html

  • I can't receive email through mail app

    Hi
    I can't receive anymore emails through mail-app on my IMac. I am only able to send but not receiving. I did not change any settings. I have also a IPad but everything seems ok with that and nail is working properly there.
    Please could you help me out.
    Thnaks
    Hossein

    I never had that problem with POP mail before. The message may still be the serrver for you to dwonload. A this point I'd recommend you contact AppleCare, if you don't have the contact information you can find it at:
    http://support.apple.com/kb/HE57

  • HT5361 Is there a way to find and erase duplicate emails in mail.app?

    Is there a way to find and erase duplicate emails in mail.app?

    Mail.app does not have this possiblility acc. to Apple. There are Scripts but not provided by Apple.
    A solution can be to use third party software but I prefer Apples own software so have to wait until there is an update.

  • Gmail causing issues with other email using mail app

    I use the standard mail app for 3 hotmail accounts (with my own domain name) & a work exchange account (which I turn on and off as required). These work well on iPhone 4 & iPad3 using IOS5.1. 
    However, on adding a gmail account to the mail program I stop receiving all email on the hotmail accounts. As soon as I delete gmail on a device, that device I starts receiving hotmail emails.
    The solution for me was to delete the gmail account as I only set it up for analytics & don't need the mail. Although this issue would stop me switching to gmail full time.
    Has anyone else encountered this error & found a solution? 

    No, you can’t. Gmail doesn’t let mail to be downloaded twice by either the same or different POP mail clients.
    I believe .Mac actually handles something like this but I do not have it.
    Any IMAP account would allow you to do this. Actually, almost any POP account other than Gmail would also at least let you download the same mail on both computers. It’s just Gmail that doesn’t.

  • Links to web page in any mail message will cause Mail app to hang, and won't open Safari.

    Repeatable problem on iPhone or iPad.
    Any link to a web page will cause Mail to lock up and become unresponsive, and won't open the web page in Safari.
    The only way out of this is to back out to the home screen, double-click on the home button, then select the Mail app icon, holding it until I can "close" it. I can then relaunch Mail and look at any message I want just like normal.  But if select any link, whether a text link or a picture in an email, the whole thing happens again.
    Occurs on both my iPhone 5 and my iPad both running iOS 6.0.1.
    Any suggestions that will allow me to go directly from a mail msg to a linked web page embedded within?

    You ran a defective third-party "utility" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.   
    The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
    If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
    *The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

  • Cannot send email with Mail app-..can't connect to AOL server anymore??

    Up until today my MAIL app in my iMac let me use an email address that is from the AOL.com group (netscape.net)…I cannot send emails now because I can't get the computer to connect to the server. My iPad will….but not the desktop. I tried using a different server name; smtp.nestcape.net, which is the one I used in the iPad…but the iMac won't let me change it to that one..so back to the old smtp.aol.com……Still my MAIL app is not recognizing this or letting me connect!?!. I tried creating a new password at the wedpage of that email account.. successfully..but it has made no difference. I am stumped and have wasted half the day trying to deal with this. Anyone else have such an experience? HELP…PLEASE!

    Thank you Eric for sending the links. Fortunately after I wrote this post…I don't know what happened but I filled in my mail preference settings for the umteenth time with my new email password and voila! It worked. For some reason however…now when I open the Mail App I do still get a prompt asking me if I want to use this server….and it is, of course, the one and only I have listed.!?!?! The thing that irritates me…is…that I had done NOTHING to cause a problem to begin with. I think my email account at aol (nestcape) may have been hacked and my password stolen or compromised in some way??...and perhaps that caused a glitch in my mail app??? I am no techy, but I should have started out with my intuition and changed the password first before going mental….When something like this happens it makes one feel so vulnerable.…I usually feel well secured with my lone iMac and now my new iPad…ANYWAY…thank tyou  for addressing my issue and I have bookmarked those links…for future reference which I hope I never need. Hey..is that your kitty??? She is beeeooootiful!
    Take care and again, thanx~ D

  • Mail App Crashes / Closes

    My Mail App crashes and closes every time I try to access it. I can open the app and it will begin to check the mail then it closes. It will not let me do anything in the short time it is open. I have used the account for months without issue. The App says I have 25 new emails and does briefly show my new messages. I have deleted and recreated the account with no luck. I have gone online and removed all emails from the server so no incoming mail would be coming in and then recreated the account on the iPhone. I have powered down, powered up. Nothing seems to resolve this issue and my mail app has been rendered useless. I've done way more then the obvious to resolve this... Any Ideas???

    I found this thread and though thank god I am not the only person with this problem.
    My .mac Account works fine. However my Demon Account which has worked fine bombs out within seconds. It was working fine for the first week until this evening.
    I have done a reset as discribed,
    I have deleted the demon mail account on the phone and done a reset. reset up the Demon account and still get the same problem.
    Then Tried; deleted the Demon mail account on the phone and done a reset, turned the phone off completely, Done an iTunes Restore, turn the phone off and back on again and then re-entered the account details.
    Still have the same problems. I can't remove the stuff of the email server because I need to keep stuff there.
    Can anyone offer some advice?

  • How do you disable automatic checking of email in Mail.app when lid is closed ?

    In Mail.app my settings dictate that email will only be downloaded manually when I want it to be downloaded. However, if I close the lid of my Macbook Pro Retina with Mail.app running, it will download mail automatically for me.
    Surely it should respect the settings of Mail.app and if I want it to be downloaded manually, then it should never download email automatically when the lid is closed ? Is there a way around this, or someway to disable it aside from having to close down mail everytime I shut the lid ?

    It sounds like your machine is using "Power Nap".
    Yes? No?
    Mountain Lion: About Power Nap
    If this is in fact the case, I agree it should respect your email settings, but I guess it doesn't, based upon your description.
    Apple - Mac OS X - Feedback
    You can turn power nap off in System Preferences, Energy Saver.
    charlie

  • Mail Security certificate issue and cannot send email from mail app on surface 2

    well im have the same issue like others and coincidently we all started to have this issue just recently like few days ago. Please help us out as on the surface 2 mail app my Hotmail account ( The main account )
    cannot send mails and on the account setting it says there is a problem with the server security certificate. So how to fix it ???

    Does this issue only happen with Hotmail account? Have you tested the account in other mail programs or send a email via web mail in a browser? What is the result if we delete the account then recreate the account?
    Please also refer to solutions in this link:
    Supporting Windows Mail 8.1 in your organization
    See this part Self-Signed Certificates in Windows Mail 8.1
    http://blogs.technet.com/b/exchange/archive/2013/10/18/supporting-windows-mail-8-1-in-your-organization.aspx
    Yolanda Zhu
    TechNet Community Support

  • After upgrading to Mountain Lion, I can't delete/move emails using Mail app

    I upgraded to Mountain Lion from Snow Leopard and having problems with my Mail application.
    The long and short of it is that I cannot delete or move emails from my Inbox.  When I select an email in the preview panel and delete it, it disappears, but when I select the Trash folder, it isn't in there.  And when I go back to my Inbox, lo and behold, it is back there again, as if I had never deleted it.  The same holds true when I try to move an email from my Inbox to one of my iCloud folders.
    Emails come in to my Inbox just fine.
    And I am able to move emails from one iCloud folder to another, however.
    And I do not have this problem when I access my email via Iphone, ipad or icloud.com.  In fact, when I delete an email from my iphone, it gets deleted from my Inbox on my Mail app.
    I looked in Mail Preferences, and I have one Account set up:   iCloud IMAP.   Is that right?  I use me.com for my email.
    Any ideas here?

    This means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

Maybe you are looking for