Box not working after late night updates!!! Help

About three am my dvr shut off and started downloading updates. of course I didn't just leave it alone I tried turning it off/on not realizing what was going on. Now its 3 hours later and I still don't have my cable back. Its had different codes pop up like f1 and dui and FP but if I turn it off the whole thing goes blank and when I turn it on the channel is displayed but it never switches to the time and my TV (an hdmi) is not picking up any signal. I tried to unplug and reboot but when I do it just starts at dui then dl with a running cursor all over again. Any ideas what's wrong with it?

I have an HD DVR and a SD DVR.  This morning the HD DVR was fine, but the SD DVR was going nuts.  There was an error message and then a bunch of odd words and numbers.  I unplugged it at least 3 times, and it just kept coming up with errors.  At that point I decided it was broken and I was going to bring the box in to the Verizon store near my office and exchange it (probably for a more expensive box, as they don't distribute the SD DVRs any more.  Then I tried turning it on and off and it came on, but there was no guide and I could not change the channel.  So I rebooted it once more, and this time everything worked.  It totally ruined my morning, and I was late to work because of screwing around with this.  So this was an update? At 7am?  If they are planning to download upgrades at night, I would really appreciate a message BEFORE it is done and NOT AFTER. 
What is the problem with Verizon that they cannot come up with the most logical procedures in providing customer service.  Can they really not put themselves in their customers' place?  Are they just totally oblivious to the problems with the service?  The reception is great, but Verizon has a huge amount of work to do in the Customer Service and Billing departments.

Similar Messages

  • Airport not working after Apple sw updates - HELP PLEASE!!!

    I have a newish MAC Intel. The Airport was working fine for the last 9 months or so until I puled down Apples usual sw updates. I did them all incl the firmware update. Now the Airport wont hook up. I have wireless to NETGEAR router downstairs. I see network broadcasting as its sen in networks box, yet when I select it and then plug in a WEP and connect it says no can do and jumps back to no network selected. Ive tried this dzens and dozens of times. Lke I said was fine for last 9 months until updates last week...grrrhh.can anyon help me please?
    thanks
    ./david
    PS ot sure what OS I have..never checked to be honest
    INTEL iMAC   Mac OS X (10.4.8)  

    Hi David,
    sunny in Scotland right now ?? (Sorry, just joking)
    Have the same one and came to the conclusion that Airport doesn't wait for the DHCP from the Netgear to get a numer like 192.168.xxx.xxx but has already one which is not in the pool provided by the Netgear.
    Since I'm depending on this I help myself by turning Airport off (in the Menu) wait 20 seconds and then turn it on again.
    Helps every time.
    Another guy round here has helped himself by turning off the Automatic (in the Airport preferences) and has entered all numbers manually.
    Regards
    Stefan

  • HT4623 Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update?

    Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update? I go to install an app. I hit install and nothing happens. About a minute later it asks me for my password and then it does nothing. The install button goes back to saying install. However the app shows up in my installed list and in cloud but no app installed.

    OK - I found a helpful post - closed app store app and under Settings/General/Date and Time I reset the date and time by switching off "Set Automatically" and then switching it on again. Went back to App Store, launched it and Updatesseems to be working again.
    Go figure? Logical, No!

  • HT201366 CAC readers not working after installing security update 2013-003?

    Is anyone else having problems with CAC readers not working after installing security update 2013-003? CAC required websites are causing safari and chrome to crash.

    For CAC issues, see:
    MilitaryCAC's Mac OS X support landing page
    Please follow these directions to delete the Mail "sandbox" folder.
    Back up all data.
    Triple-click the line below to select it:
    ~/Library/Containers/com.apple.mail
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
    Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • My iPad2 is not working after an unsuccessful update to the new iOS6. How do I get working?

    My iPad2 is not working after an unsuccessful update to the new iOS6. How do I get working?

    - Try resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Download/install a new app
    - Restore from backup
    - Restore to factory daults/new iPod.

  • Airplay is not working after the latest update, whats wrong? Sound will not go to Apple TV or my Surround receiver

    Airplay is not working after the latest update, whats wrong? Sound will not go to Apple TV or my Surround receiver

    Hi Tokha,
    If you are having an issue with using AirPlay from your MacBook Air, I would suggest that you troubleshoot using the steps in this article - 
    iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Wifi not working after latest iOS update

    wif not working after latest iOS update 7.0.4.  Any suggestions?

    Same happening to my iphone no wifi or bluetooth since latest update tryed everything reset restore reset back to factory setting all to no avail phoned apple they want 155 pound for a replacement (cheeky #$%/$$#@) when everyone knows its there fault .i read phone may need new wifi chip if its out of warrenty cheaper to take to local phone doctor

  • Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

    My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

    The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
    http://support.apple.com/kb/HT4367

  • HT6154 rear camera on iphone 5 not working after ios 8 update why?

    My iPhone 5 rear camera is no longer working after ios 8 update its just black I can see the flash choice the hdr and the timer but other than that it is a black screen

    Hi there fjci2003,
    You may find the troubleshooting steps in the article below helpful.
    Get help with the camera on your iPhone, iPad, or iPod touch 
    You see a closed lens or black screen
    If you see a closed lens or black screen when you open the Camera app, try these steps:
    Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
    Force the app to close, then open the Camera app again.
    Restart your device, then open the Camera app again.
    If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    -Griff W.  

  • Camera and led light not working after IOS 7 update on iphone 5 help please!!

    After I installed the update my led light won't work for the flashlight and my camera doesn't work either. Only the front facing camera works. Any suggestions?

    thanks for the suggestions, i tried the ideas you suggested but i dont even get a camera showing for the rear camera, i also noticed the torchlight no longer works.  i did all the steps but no luck.
    So I took my camera to the genius bar this weekend as well as walking through various steps with the apple guys in ohio support over the net. 
    With the guys at the genius bar, after i insisted that it must be software as the rear camera stopped working only after the softwre update, they continued to assure me it was hardware and talked me into letting them replace the camera,  they then took it to the back and tried fixing a camera and 30 minutes later came out and said the rear camera is no longer being detected and wanted me to replace the motherboard for yet more money.  im glad they didnt charge me for the new camera though as it still didnt work.
    anyway the motherboard idea i rejected as it was just 2 months out of warranty and had only stopped working the day after the release of 7.0.2, so im going to wait until the next few releases to see what happens, as i dont believe for a second its hardware.  i expected a stock answer from apple and its exactly what i got even after my explanation of how it was working the day before the release.  not overly impressed with the whole process.
    i wanted to back down to 7.0.1 to confirm the camera still works but they said no chance so i cant even see if it still works ouside 7.0.2.  anyway will update if i get any further progress.

  • App catalog not working after 1.4 update

    Hi to all!!  
    Listen i have a big problem, i have Palm Pre from O2 germany, the problem is that after update to 1.4 App Catalog is not working any more, the only thing that i get when i open the app catalog is:
    -- The action could not be completed. Try again later. --
    Do yo have any ideas or solutino maybe? Is this a bug that will be fixed or is there something with my phone?
    Thank you very much for any help!!

    I would also appreciate someone addressing this issue as not only can I not access the App catalog receiving the infamous "This action cannot be completed....try again later" (and I have tried again endless laters) but also when trying to download apps via Preware icon 99.9% of the apps I receive that the app is not available in your country irrelevant of what country I am in UK, US, Germany etc. HELP !!!!!

  • My Verizon app not working after iOS 7 update

    I have an iphone 4s.  After I upgraded to ios 7, the my verizon app stopped working.  Today, the app got an update in the app store to version 3.6.0.  I installed the update, but it still does not work.  When I run it, it spins the circle dots for a while and comes back with "Error: A communication error has occured [sic]. Please ensure Internet connection and try again."  And it has a "Reload App" button, which I press, and it does the same thing.  This happens whether I'm on wifi or 3g.  Several times I've tried rebooting the phone, deleting and reinstalling the my verizon app, but it still doesn't work.  Does anyone else have this problem?  How did you solve it?  Thanks.

    I did the network reset, but that didn't help.  FYI if you're thinking of resetting network settings, the only negative side-effect is that the phone forgets all of its wifi networks.
    I did a restore from backup via iTunes, and that didn't help either.
    I've had a couple other issues with iOS 7, and what I did was reset the firmware via iTunes but I didn't restore from backup.  Now My Verizon works.  The reason I did this drastic step was because my Safari was messed up in iOS 7 in another way, and restoring from backup didn't help that either, but I had a hunch that getting Safari fixed would fix My Verizon.  (I can't know for sure if I was right about that.)
    Here's the thing:  Apps like My Verizon that really just load web pages use Safari's settings for the web. So I would try this if I were still stuck with My Verizon not working: Go into Safari settings, and clear cookies and history and cache data, and make sure the "Block Cookies" setting is set to either "Never" or "From third parties and advertisers."  Then reboot your phone for good measure, and try My Verizon again.

  • How come my mini iPad is not working after trying to update apps?

    My mini iPad is repeatedly showing me a black screen with a, "white apple," in the middle & then a couple of minutes later it turns off for a few minutes. Then the black screen with the, "white apple," in the middle comes back on again and then it goes black again. Sometimes the black screen would lighten and the whole pattern of these "screens" would start over again. It's been doing this for hours since I fell asleep.
    This happened when I was trying to update 4-5 apps at the same time. It had trouble updating the, "Pinterest app." It failed once and I retried it and that's when my mini ipad started to not work. I can't use it at all. I never had trouble updating several apps at one time before. I was at home using my wifi and my wifi strength was at its maximum for the iPad.
    The battery was at 40 something%, so I charged it over night. It has the latest iOS update software. I had downloaded that yesterday.
    I plugged it into iTunes on my computer and the same thing is happening. It's picking up my icloud stuff like my music and videos and my computer is trying to import photos from my mini ipad automatically, but my iPad isn't fully recognizable on iTunes. I get 2 error messages. One says, "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." I also get an error when trying to import photos (just to try it out). The other error message says, "The iPad cannot be sync because this iPad cannot be found."
    And so, I unplugged it and plugged it back in and I get the same response. My iTunes is the latest version.
    I don't have warranty on this iPad and I spent like $500 on this one. I'm kinda worried...?
    Any kind of response would be appreciated....

    First, try a system reset although I can't give you any confidence.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Camera is not working after Lumia Cyan update WP8....

    Hellooo Sir, I am Kailash Kumar from India (Uttar Pradesh). I have Nokia Lumia 620, I got this from my friend May 2014 and he bought it from Saudi Arbia and now it is out of warrently..
    when I got this its front camera was not working But rear(back) works fine with flash, But after some days I Updated it to win8.1 with Preview of Devloper, and after updating my Camera has Stoped working when I click the Camera Button, within a second it comes to Home Screen..... So I Downgrade to Win8.0 OS via Nokia Software Updater and My Camera Start Working again....
    Someone Suggest me to wait for official realese of Lumia Cyan with W8.1 OS and I waited for it and In August last My phone shows that a Update is Available and Now Update it again Officialy to Win8.1 with Cyan Update via Wifi, and the Same problem Again Happening My Camera Stopped working again after click the Camera Button, within a second it comes to Home Screen, I tried everything, Soft reset, Hard Reset, Uninstalling Nokia Camera App & Installing Again, Reset Camera Button.... But the problem remain Same, Stil Camera is not working.........
    I go for the nearest Customer Care Service, they told me I Updated it via Wifi and they will update it with PC Charges Rupee 450/- But I didn't give my phone to Care.... After a Day I updated it Via PC from NSU 4.2.1 (I think Customer Care will do the Same) But the Problem Remaining Same Camera Stil is not working......
    PLEASE HELP ME SOMEONE WITH THIS PROBLEM.. HERE ARE SOME MORE INFO OF MY LUMIA 620:-
    1- FIRST IT IS OUT OF COUNTRY (SAUDI ARBIA) AND OUT OF WARRENTY...
    2- OS VERSION: - 8.10.12393.890
         FIRMWARE REVISION NO. : 3058.50000.1425.0002
         HARDWARE REVISION NO. : 5.0.2.0
         RADIO SOFTWARE VERSION : 2.0.242037.8
         CHIP SOC VERSION : 82207
    I WILL HIGHLY THANKFULL TO YOU.
    Moderator's note: The attachments were removed as it contain the phone's IMEI. For security purposes, avoid posting any of your presonal information on public forums like this.

    try hard reset and see if it works and let me know if it does. take phone off. press (green call) key, (*) key, (3) key and power button then wait for phone to come on then let go of keys.

  • Isight camera not working after the last update

    After reboot of the last OS update
    Isight camera not working...
    i've tried photobooth, ichat, skype and it doesn't show up anywhere. in fact, when i go to system profiler, it doesn't show isight under USB connections at all.
    just to give you a recap of what i've tried so far:
    * restarting (obviously)
    * resetting PRAM/SMC (by booting it the way it was specified in the isight troubleshooting thing)
    * just shutting down my computer and taking the battery out for several hours
    any Help pls
    because i mast to use it as soon as possible in a conference

    *A few suggestions.........*
    Try running repair permissions from your HD and afterwards run +repair disk+ from your software install DVD.
    my isight camera is not working-not recognized with photo booth or ichat
    To fix your iSight, shut down computer. Reboot in safe mode (press power button and then hold shift key down). After computer boots, restart again. Hopefully, your iSight will start working again.

Maybe you are looking for