BOXI R2's Desktop Intelligence giving error
Post Author: sachinj
CA Forum: Deployment
Hi All,
Just got the BOXI R2 installed but there's a strange and unique problem while logging as Admin.
With Administrator if I log into Designer, it works but for Desktop Intelligence,its giving licences problem.Below is an extract of the error,
"[repo_proxy 48] SessionFacade::checkLicenses - the current user hasn't got the rights to use this application"
Need less to say thanx in advance.
Post Author: RobertWl
CA Forum: Deployment
Hm, this looks like a more intersting problem... So first start excluding other than BO errors: The DeskI is some software running locally on the PC. You're sure, that Windows has the proper set of privileges set to run the DeskI, aren't you?So, consider yes. Then the DeskI starts and tries to attach the CMS. Is there some firewall between your PC and the CMS to be tunneled? If yes: Is this firewall configured appropriatly?If yes: You should be able to login to the CMS. If not, there should be an error message. Which error message do you find?Regards, Robert
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Post Author: Jon80
CA Forum: Administration
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Microsoft Windows XP [Version 5.1.2600](C) Copyright 1985-2001 Microsoft Corp.
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Reply from 65.175.72.9: bytes=32 time=276ms TTL=117Reply from 65.175.72.9: bytes=32 time=504ms TTL=117Reply from 65.175.72.9: bytes=32 time=425ms TTL=117Reply from 65.175.72.9: bytes=32 time=345ms TTL=117
Ping statistics for 65.175.72.9: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 276ms, Maximum = 504ms, Average = 387ms
C:\Documents and Settings\jcamilleri>tracert desktop01
Tracing route to Desktop01.6pmodel.com [65.175.72.9]over a maximum of 30 hops:
1 8 ms 1 ms 1 ms 192.168.2.1 2 50 ms 44 ms 45 ms 192.168.180.254 3 49 ms 43 ms 44 ms gi3-4-614-agg-bkara-1.maltanet.net [217.22.190.225] 4 49 ms 43 ms 43 ms 217.15.97.210 5 54 ms 49 ms 49 ms pal6-maltacom-2-mt.pal.seabone.net [195.22.197.37] 6 406 ms 306 ms 307 ms new4-new50-racc1.new.seabone.net [195.22.216.239] 7 488 ms 307 ms 614 ms te-2-4.car4.Newark1.Level3.net [4.71.148.9] 8 487 ms 306 ms 307 ms ae-32-54.ebr2.Newark1.Level3.net [4.68.99.126] 9 228 ms 306 ms 306 ms ae-4.ebr2.Washington1.Level3.net [4.69.132.101]
10 226 ms 306 ms 307 ms ae-2.ebr3.Chicago1.Level3.net [4.69.132.69] 11 228 ms 306 ms 307 ms ae-78.ebr2.Chicago1.Level3.net [4.69.134.61] 12 228 ms 306 ms 307 ms ae-4-4.car2.StLouis1.Level3.net [4.69.132.189] 13 227 ms 306 ms 307 ms Level3GigE.cybercon.com [63.208.32.186] 14 228 ms 306 ms 307 ms sw3sw2.cybercon.net [216.15.195.69] 15 * * * Request timed out. 16 278 ms 306 ms 306 ms njtech.njtech [65.175.72.9]
Trace complete.Post Author: TAZ
CA Forum: Administration
Jon80:Trying to connect using the <internal ipaddress>:6400 is unsuccessful as well. Any ideas, pls?
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Thank u for u r reply. In my system IIS is already installed
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resolving dependencies...
looking for inter-conflicts...
Targets (32): aspell-0.60.6.1-1 clutter-1.8.2-2 clutter-gst-1.4.6-1
clutter-gtk-1.0.4-1 cogl-1.8.2-1 enchant-1.6.0-4 gmime-2.6.4-1
gobject-introspection-1.30.0-1 grilo-0.1.18-1 gvfs-1.10.1-2
gvfs-afc-1.10.1-2 hspell-1.1-1 hunspell-1.3.2-1 icu-4.8.1.1-1
json-glib-0.14.2-1 libdiscid-0.2.2-1 libdmapsharing-2.9.12-1
libgpod-0.8.2-2 libmtp-1.1.1-1 libmusicbrainz3-3.0.3-1
libpeas-1.2.0-1 libwebkit3-1.6.1-1 media-player-info-15-1
mutagen-1.20-3 mx-1.4.1-1 pygobject-devel-3.0.3-1
python2-beaker-1.6.2-1 python2-gobject-3.0.3-1
python2-mako-0.5.0-2 python2-markupsafe-0.15-1
totem-plparser-2.32.6-3 rhythmbox-2.95-1
Total Installed Size: 129.07 MiB
Proceed with installation? [Y/n] y
(32/32) checking package integrity [----------------------] 100%
error: grilo: key "A5E9288C4FA415FA" is unknown
:: Import PGP key 4FA415FA, "Jan Alexander Steffens (heftig) <[email protected]>", created 2011-08-25? [Y/n] y
error: icu: key "94657AB20F2A092B" is unknown
:: Import PGP key 0F2A092B, "Andreas Radke <[email protected]>", created 2011-05-14? [Y/n] y
error: enchant: key "976AC6FA3B94FA10" is unknown
:: Import PGP key 3B94FA10, "Jan de Groot <[email protected]>", created 2011-06-06? [Y/n] y
(32/32) checking package integrity [----------------------] 100%
(32/32) loading package files [----------------------] 100%
(32/32) checking for file conflicts [----------------------] 100%
(32/32) checking available disk space [----------------------] 100%
( 1/32) installing json-glib [----------------------] 100%
( 2/32) installing cogl [----------------------] 100%
( 3/32) installing clutter [----------------------] 100%
( 4/32) installing clutter-gtk [----------------------] 100%
( 5/32) installing clutter-gst [----------------------] 100%
( 6/32) installing grilo [----------------------] 100%
Optional dependencies for grilo
grilo-plugins: Plugins for grilo
( 7/32) installing gvfs [----------------------] 100%
Optional dependencies for gvfs
gvfs-afc: AFC (mobile devices) support
gvfs-smb: SMB/CIFS (Windows client) support
gvfs-gphoto2: gphoto2 (PTP camera/MTP media player) support
gvfs-obexftp: ObexFTP (bluetooth) support
gvfs-afp: Apple Filing Protocol (AFP) support
( 8/32) installing gvfs-afc [----------------------] 100%
( 9/32) installing libdmapsharing [----------------------] 100%
(10/32) installing mutagen [----------------------] 100%
(11/32) installing libgpod [----------------------] 100%
Optional dependencies for libgpod
gtk-sharp-2: Mono bindings
(12/32) installing libmtp [----------------------] 100%
(13/32) installing libdiscid [----------------------] 100%
(14/32) installing libmusicbrainz3 [----------------------] 100%
(15/32) installing gobject-introspection [----------------------] 100%
(16/32) installing libpeas [----------------------] 100%
Optional dependencies for libpeas
gjs: gobject-based plugin engine - gjs runtime loader
seed: gbject-based plugin engine - seed runtime loader
(17/32) installing icu [----------------------] 100%
(18/32) installing aspell [----------------------] 100%
==> aspell comes with no default dictionary
Optional dependencies for aspell
perl: to import old dictionaries
(19/32) installing hunspell [----------------------] 100%
Optional dependencies for hunspell
perl: for ispellaff2myspell
(20/32) installing hspell [----------------------] 100%
(21/32) installing enchant [----------------------] 100%
(22/32) installing libwebkit3 [----------------------] 100%
(23/32) installing media-player-info [----------------------] 100%
(24/32) installing mx [----------------------] 100%
(25/32) installing pygobject-devel [----------------------] 100%
(26/32) installing python2-gobject [----------------------] 100%
(27/32) installing python2-markupsafe [----------------------] 100%
(28/32) installing python2-beaker [----------------------] 100%
(29/32) installing python2-mako [----------------------] 100%
(30/32) installing gmime [----------------------] 100%
(31/32) installing totem-plparser [----------------------] 100%
(32/32) installing rhythmbox [----------------------] 100%
Optional dependencies for rhythmbox
gstreamer0.10-ugly-plugins: Extra media codecs
gstreamer0.10-bad-plugins: Extra media codecs
gstreamer0.10-ffmpeg: Extra media codecs
brasero: cd burning
and here is my pacman.conf file.
# /etc/pacman.conf
# See the pacman.conf(5) manpage for option and repository directives
# GENERAL OPTIONS
[options]
# The following paths are commented out with their default values listed.
# If you wish to use different paths, uncomment and update the paths.
#RootDir = /
#DBPath = /var/lib/pacman/
#CacheDir = /var/cache/pacman/pkg/
#LogFile = /var/log/pacman.log
HoldPkg = pacman glibc
# If upgrades are available for these packages they will be asked for first
SyncFirst = pacman
#XferCommand = /usr/bin/curl -C - -f %u > %o
#XferCommand = /usr/bin/wget --passive-ftp -c -O %o %u
#XferCommand = /usr/bin/curl -C - %u > %o
#CleanMethod = KeepInstalled
Architecture = auto
# Pacman won't upgrade packages listed in IgnorePkg and members of IgnoreGroup
#IgnorePkg =
#IgnoreGroup =
#NoUpgrade =
#NoExtract =
# Misc options (all disabled by default)
#UseSyslog
#ShowSize
#UseDelta
TotalDownload
ILoveCandy
CheckSpace
# PGP signature checking
# NOTE: None of this will work without running `pacman-key --init` first.
# The compiled in default is equivalent to the following line. This requires
# you to locally sign and trust packager keys using `pacman-key` for them to be
# considered valid.
#SigLevel = Optional TrustedOnly
# If you wish to check signatures but avoid local sign and trust issues, use
# the following line. This will treat any key imported into pacman's keyring as
# trusted.
SigLevel = Optional TrustAll
# For now, off by default unless you read the above.
#SigLevel = Never
# REPOSITORIES
# - can be defined here or included from another file
# - pacman will search repositories in the order defined here
# - local/custom mirrors can be added here or in separate files
# - repositories listed first will take precedence when packages
# have identical names, regardless of version number
# - URLs will have $repo replaced by the name of the current repo
# - URLs will have $arch replaced by the name of the architecture
# Repository entries are of the format:
# [repo-name]
# Server = ServerName
# Include = IncludePath
# The header [repo-name] is crucial - it must be present and
# uncommented to enable the repo.
# The testing repositories are disabled by default. To enable, uncomment the
# repo name header and Include lines. You can add preferred servers immediately
# after the header, and they will be used before the default mirrors.
#[testing]
## Add your preferred servers here, they will be used first
#Include = /etc/pacman.d/mirrorlist
[core]
# Add your preferred servers here, they will be used first
Include = /etc/pacman.d/mirrorlist
[extra]
# Add your preferred servers here, they will be used first
Include = /etc/pacman.d/mirrorlist
#[community-testing]
## Add your preferred servers here, they will be used first
#Include = /etc/pacman.d/mirrorlist
#[multilib]
## Add your preferred servers here, they will be used first
#Include = /etc/pacman.d/mirrorlist
[community]
# Add your preferred servers here, they will be used first
Include = /etc/pacman.d/mirrorlist
# An example of a custom package repository. See the pacman manpage for
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#[custom]
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[hades@Olympians ~]$ sudo pacman -Syu
:: Synchronizing package databases...
core 106.4 KiB 23.1K/s 00:05 [----------------------] 100%
extra 1186.2 KiB 93.1K/s 00:13 [----------------------] 100%
community 1048.9 KiB 114K/s 00:09 [----------------------] 100%
:: Starting full system upgrade...
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resolving dependencies...
looking for inter-conflicts...
Targets (204): alsa-firmware-1.0.25-1 alsa-lib-1.0.25-1 alsa-oss-1.0.25-1
alsa-utils-1.0.25-1 ati-dri-7.11.2-1 autoconf-2.68-2
automake-1.11.2-1 avahi-0.6.30-6 bash-4.2.020-1
binutils-2.22-4 bison-2.5-3 bzip2-1.0.6-3
ca-certificates-20111211-1 cifs-utils-5.2-1 colord-0.1.16-1
conky-1.8.2git20111107-1 consolekit-0.4.5-2 coreutils-8.15-1
cracklib-2.8.18-2 cryptsetup-1.4.1-1 curl-7.24.0-1
db-5.3.15-1 deadbeef-0.5.1-4 desktop-file-utils-0.19-1
dhcpcd-5.2.12-4 dialog-1.1_20111020-1 dnsutils-9.8.1-2
dosfstools-3.0.12-1 e2fsprogs-1.42-1 enca-1.13-2
eventlog-0.2.12-3 expat-2.0.1-7 fakeroot-1.18.2-1 file-5.10-1
filesystem-2011.12-2 findutils-4.4.2-4
flashplugin-11.1.102.55-1 flex-2.5.35-5 freeglut-2.8.0-1
gawk-4.0.0-2 gcc-4.6.2-6 gcc-libs-4.6.2-6 gdbm-1.10-1
gdk-pixbuf2-2.24.1-1 gettext-0.18.1.1-4
glib-networking-2.30.2-1 glib2-2.30.2-1 glibc-2.15-4
glibmm-2.30.1-1 gmtk-1.0.5-2 gnome-icon-theme-symbolic-3.2.2-1
gnome-keyring-3.2.2-3 gnome-mplayer-1.0.5-1 gnutls-3.0.12-1
gpm-1.20.6-7 grep-2.10-1 groff-1.21-2 grub-0.97-21
gstreamer0.10-bad-0.10.22-3 gstreamer0.10-bad-plugins-0.10.22-3
gstreamer0.10-ffmpeg-0.10.13-1 gstreamer0.10-ugly-0.10.18-4
gstreamer0.10-ugly-plugins-0.10.18-4
gtk-update-icon-cache-2.24.9-1 gtk2-2.24.9-1 gtk3-3.2.3-2
gucharmap-3.2.2-1 gzip-1.4-4 heirloom-mailx-12.5-3
idnkit-1.0-2 inetutils-1.9.1-1 initscripts-2012.01.3-1
intel-dri-7.11.2-1 intltool-0.50.0-1 iproute2-3.2.0-2
iputils-20101006-2 jack-0.121.3-5 jfsutils-1.1.15-3
jshon-20111222-1 keyutils-1.5.5-1 kmod-4-1 krb5-1.9.2-2
lame-3.99.3-1 lcms2-2.3-1 less-444-2 libass-0.10.0-3
libbluray-0.2.1-1 libburn-1.1.8-1 libcap-2.22-2
libcroco-0.6.3-1 libdatrie-0.2.5-1 libdrm-2.4.30-1
libdvdnav-4.2.0-2 libdvdread-4.2.0-1 libevent-2.0.16-1
libgl-7.11.2-1 libglapi-7.11.2-1 libgnome-keyring-3.2.2-1
libgphoto2-2.4.11-1 libgusb-0.1.3-1 libiec61883-1.2.0-3
libjpeg-turbo-1.1.1-4 libldap-2.4.28-2 libpcap-1.2.1-1
libpipeline-1.2.0-2 libpulse-1.1-2 librsvg-2.34.2-1
libsasl-2.1.23-9 libthai-0.1.16-1 libusb-1.0.8-2
libusb-compat-0.1.3-2 libvdpau-0.4.1-2 libxfce4ui-4.8.1-1
libxi-1.4.5-1 libxrandr-1.3.2-2 linux-3.2.2-1
linux-firmware-20111101-1 lirc-utils-1:0.9.0-10
lxappearance-0.5.1-3 m4-1.4.16-2 mach64-dri-7.11.2-1
man-db-2.6.0.2-3 mdadm-3.2.3-1 mesa-7.11.2-1 mga-dri-7.11.2-1
mjpegtools-2.0.0-1 mkinitcpio-0.8.2-1
module-init-tools-3.16-1 [removal] mpfr-3.1.0.p3-1
mpg123-1.13.4-2 mplayer-34426-1 nano-2.2.6-2 ncurses-5.9-2
network-manager-applet-0.9.2.0-1 networkmanager-0.9.2.0-1
nss-3.13.1-2 obmenu-1.0-9 openbox-themes-1.0.2-2
openssl-1.0.0.g-1 p11-kit-0.9-1 pam-1.1.5-2 parted-3.0-4
patch-2.6.1-3 pciutils-3.1.8-1 pcre-8.21-1 perl-5.14.2-7
pixman-0.24.2-1 pkg-config-0.26-2 pm-quirks-0.20100619-2
polkit-0.103-1 poppler-0.18.3-1 poppler-glib-0.18.3-1
popt-1.16-4 ppp-2.4.5-3 python-distutils-extra-2.29-1
python-imaging-1.1.7-4 python2-2.7.2-4 r128-dri-7.11.2-1
raptor-2.0.6-1 readline-6.2.002-1 reiserfsprogs-3.6.21-4
run-parts-4.0.4-1 savage-dri-7.11.2-1 scrot-0.8-5
sdl-1.2.15-1 sed-4.2.1-4 sg3_utils-1.33-1 shadow-4.1.4.3-5
shared-color-profiles-0.1.5-1 sis-dri-7.11.2-1
smbclient-3.6.2-1 sqlite3-3.7.10-1 startup-notification-0.12-2
sysfsutils-2.1.0-7 syslinux-4.05-1 syslog-ng-3.3.4-1
talloc-2.0.7-1 tar-1.26-2 tdfx-dri-7.11.2-1 texinfo-4.13a-7
transmission-gtk-2.42-2 tzdata-2011n-1 udev-179-1
unrar-4.1.4-1 upower-0.9.15-1 util-linux-2.20.1-2
vi-1:050325-2 wavpack-4.60.1-2 which-2.20-5
wireless_tools-29-6 wpa_supplicant-0.7.3-4 x264-20111030-1
xcb-util-0.3.8-1 xf86-input-joystick-1.6.0-3
xf86-video-ati-6.14.3-1 xf86-video-intel-2.17.0-2
xf86-video-vmware-11.1.0-1 xfconf-4.8.1-1 xfsprogs-3.1.7-1
xkeyboard-config-2.5-1 xorg-server-1.11.3-1
xorg-server-common-1.11.3-1 xorg-xinit-1.3.1-2
zathura-0.0.8.5-4
Total Download Size: 7.87 MiB
Total Installed Size: 898.19 MiB
Net Upgrade Size: 20.59 MiB
Proceed with installation? [Y/n] y
:: Retrieving packages from core...
glibc-2.15-4-i686 7.1 MiB 118K/s 01:02 [----------------------] 90%
e2fsprogs-1.42-1-i686 7.9 MiB 118K/s 01:08 [----------------------] 100%
(203/203) checking package integrity [----------------------] 100%
(203/203) loading package files [----------------------] 100%
(203/203) checking for file conflicts [----------------------] 100%
error: failed to commit transaction (conflicting files)
filesystem: /etc/mtab exists in filesystem
Errors occurred, no packages were upgraded.
[hades@Olympians ~]$ -
Desktop Intelligence unable to connect to Oracle
Dear Experts, I have installed BO XI 3.1 SP3 on Windows 7 client laptop. I have installed it with default SQL and Tomcat. I can successfully login to CMC, InfoView and Desktop Intelligence with Admin usernamae with no password.
Now I wanted to know how I can configure it connect to an Oracle database?Dear Stratos,
On their server they have XI R2 n Windows 2003. But 2 of my client managers have a new laptops with Windows 7 (64-bit). They want to access DeskI from their laptop. (Infact they in terms of BO, they only use DeskI).
So I coudn't find anything other than the SAP BusinessObjects XI 3.1 SP3 (which suports Windows 7) to install on their laptop. I have10g client already installed on their laptopsas a pre-requisite.
Now to connect to the Oracle database, I did go into Control Panel, then modified the BO installation and selected "Oracle" under Database Access and installed. It did not work. So I uninstalled BO fromthe laptop. Reinstalled it and this time I selected Oracle as the database and provided the server name and the related username/password. It gave me this error this time:
"ORA-12514: TNS:listener does not currently know of service requested in connect descriptor"
Also they already have universes made .... how can they see those univeses from DeskI?
Any help will help in this matter. -
Where to file bug reports with Desktop Intelligence?
Hi,
Is this the right place to make report bugs on Desktop Intelligence?
Regards.Hi Florian,
assuming you have a customer ID for SAP support you should try to open a product error message (called OSS message) here: [http://service.sap.com/support].
Regards,
Stratos
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