BP Cash Bank licence error

Hi,
When logging into SAP one user has the following message each log in.
BP_ CashBank
Connection with license server failed
The Payment engine is automatically conencted for this user.
thanks Lisa

Lisa,
Are there any addons being used that require their own license server?
If not, are they able to log in and use B1 at all?
The connection to the license server, is it the Server Name or the server IP address?
regards,
Lucas

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