BP email does not show in list

Hi All.
A client is experiencing an issue where one user cannot view the BP's email address.
They go to the BP master data screen, does a wildcard search so that a list of all BP's comes up.
Even when they do a wildcard search on the email filed it does not show.
This user has rights to to BP module.
The form settings are correct as the email field is ticked and the visible checkbox is showing.
It is for this one user only.
What could be the issue?

Hi,
Have you let the user log on different Client to check?
Thanks,
Gordon

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