BP Sales area data can't be replicated without the tax classification saved

Hi Gurus,
We're facing a funny problem here. Our project is using CRM 7.0 integrate with ERP 6.0. CRM is acting as a leading system, which means BP would be created from CRM only and flows to ECC. At the very beginning, we were not able to replicate the BP sales area data to ERP, and an err msg in SMW01 says "tax classification not defined." even i've indicated the tax classification in the BP already. And the sales area data was stuck there forever, never go to ECC.
Later we found out that, the tax classification must be saved before we maintain the sales area data. and it worked fine if we follow this rule.
And we checked the middleware program, it always delete the tax classification when update the sales area from the CRM data flow.
Please advice if this is the standard behavior, if yes, how to make the process make sense and prevent the data flow stuck.
Thanks for your great help
Rgs, Michelle
PS: the mapping for tax is maintained correctly in both systems.

Hi,
Could you please tell me as to how did you resolved the above issue, I am currently facing a similar issue, I would be grateful for any help.
Regards,
Nitin Sharma

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Product sales area data missing in crm

hi, expert
I'm currently having a problem with some of the products that are being replicated from R/3 to CRM.Product sales data initial synchronization is complete from ecc to r3,user create order is ok in crm.After a period of time,product sales area data missing in crm,we don't know when is lost,the problem is that we can't do an order for several products because there's no data in the sales and distribution tab(Sales Org., Distribution Channel) of the product master in CRM.

Hi ,
What you can do is,
Create a request for a material whose Sales Area data is missing in
CRM , and perform the request load in transaction:R3AR4.
And please check whether sales area data flows to CRM.
Put a filter in txn:R3AC1, to download single material or material
range.And before performing an initial load in txn:R3AS,please make
sure that sales area data is missing in CRM.Now, perform the initial
load in txn:R3AS.And please check whether sales area data flows to
CRM.
Check the filter settings in transaction R3AC1 for
object MATERIAL and please make sure that it would bring down all
the expected materials from R/3 along with the sales area data. I guess there is some
filter setting which is blocking it.
Please check the entries you have maintained in table MVKE - the entries
for the sales data maintained here must match with the ones maintained in the
filters.
thanks & regards,
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Edited by: Krishnen Subramanian on Aug 9, 2011 8:47 AM

How , When and What is the significance of Business Partner's Sales Area Data?

Dear All,
What is the Sales Area data of busines partner , What is the significance of the same?
When it gets modified or extended?
How to maintain its configuration? How maintain its data!!
Hence i want to understand almost all about sales Area data of business partner.
Regards,
Dhruvin
Moderated: Please use the search before posting.
Message was edited by: Andrei Vishnevsky

Hello Dhruvin,
I think you shall have a look on the current help about this issue as it is a Complex ssue meaning "extense" and also one of the basic Points on the customizing and deployment of a CRM System:
Organizational Management in SAP CRM - SAP Library
Basically the Sales Area Data identifies your BP in your Sales Organization.
You define your sales organization so its fits your business requirements and real structure. f
Having this information properly defined helps to link data between SD and CRM so you can have for example: - The proper price for a customer when creating and Oportunity/ Sales Order.
- To restrict the access of the information of an employee.
Hope these hints help..
Regards

Taxes in billing document tab in sales area data in customer master record.

Hi Gurus,
I have a problem here. There is no country IN in the taxes in billing doc tab in sales area data. What is the settings for getting the same in customer master record?
Please guide.
Edited by: Chetan Barokar on Mar 17, 2008 3:56 PM

Hi Chetan,
Go to the transaction XD02 then enter your Customer Number which is giving problem then go to the Sales Area Data-->Billing Documents Tab,there you check whether you have entered the tax detailes or not,
If not entered , enter the tax detailes.
-->If the tax detailes not coming in the Customer master >Sales Area data> Billing Documents tab
-->Also check the settings related to between Country (IN) and Tax Condition type (Tax Category) in the transaction OVK1
-->If the Tax condition type not assigned to the country IN assign the tax type to the country IN in the transaction OVK1.
-->Check OVK3 transaction also.
I hope it will help you
Regards,
Murali.

Clarification required on the Sales area data information.

Hi Master's,
As per the standard taxation practice,Tax determination depends upon the Tax liability of a Shipt to Party.
But in a Customer master The Tax classification is maintained in the SALES AREA DATA-BILLING TAB,To my understanding
the Billing Tab data comes from Sold to party.If so how does Billing tab convey the Tax liability of Ship to party.
I am Confused,please let me know in terms of Customer master and Partner types:
1) Which Tabs under the sales data i.e Shipping Billing...come from which Partner.i.e like Sold to party.
(Clarification required on the Sales area data information coming from which Partner functions).
Please suggest,
Thanks
Gajender

Hi
As per the standard taxation practice,Tax determination depends upon the Tax liability of a Shipt to Party.
But in a Customer master The Tax classification is maintained in the SALES AREA DATA-BILLING TAB,To my understanding
the Billing Tab data comes from Sold to party.If so how does Billing tab convey the Tax liability of Ship to party.
I am Confused,please let me know in terms of Customer master and Partner types:
1) Which Tabs under the sales data i.e Shipping Billing...come from which Partner.i.e like Sold to party.
(Clarification required on the Sales area data information coming from which Partner functions).
There is no need of any confusion here
All the tabs and data or fields pertains sold to party only
If for a sold to party say 1001 if he himself is going to be SH and PY and BP then there is no confusion
If for a sold to party say 1001 the ship to party is 1002 and PY is 1003 and bill to party is himself that is 1001
This is what mentioned or assigned in the partner functions of CMR of 1001 in the sales area data
This means there are another CMR lies in the name of 1002 and 1003
Whenever an order comes for 1001 as Sold to party for tax classifications the ship to paty 1002's master record is accessed by the system
System accesses another record for a particular detail (tax details)
Similarly for this customer 1001's order for payment terms 1003's CMR is accessed by the system
System accesses another record for a particular detail ( for terms of payment)
There is no need for any confusion and if you run this in the system with different data you will understand it much better
Regards
Raja

Sales Area Data isnt replicating from CRM to ECC

Hi Gurus,
We are replicating some BPs of certain groupings from CRM to ECC.
We performed all steps relevant for this task mentioned in Best Practice u201CMaster Data Replication C03u201D. After performing the
steps results are as follows:
u2022     BP General Data is replicating without any trouble.
u2022     When registering sales area data in CRM and trying to get this replication to ECC we see that the BP Sales Area data isnu2019t replicated.
Monitoring SMW01.
The BDOC BUPA_MAIN ended with the following error:
Messages for business partner 0007000362: Fill in all required entry fields
Action already taken:
After reading this message I have reviewed the mandatory fields per Account Group in ECC and mapped them with the CRM ones. Even this changes I still can get sales area data in the ECC BPs replicated.
Is there something I am missing here.
Thanks for your help.

Hi,
Regarding debugging from CRM to R3. Please follow the below steps.
There are 2 methods to debug the Business Partner (BP).
First Method:
1)     In CRM, Go to SM59 -> ABAP Connections => The ECC client -> See if the saved user (in logon details) that is used to connect to ECC from CRM is a Dialog user.
2)     You can use transaction code SU01 to check User Type of User.
3)     Deregister the Queue through SMQS.
4)     Make changes to BP.
5)     Go to SMQ1, Select the Queue name Double Click 2 times then select the Tool bar (Debug LUW).
Second Method:
1)     Put a break point in Function Module SMW3_MFLOW_UPDATETASKBDOC.
2)     Create a BP and before save, type /h to activate debug, Mark update debugging option.
3)     When stops in Function Module u201CSMW3_MFLOW_UPDATETASKBDOCu201D you must be sure to set header-dbgmode = 'X' this will make the BDoc stay stopped in SMW01.
4)     Go to SMW01 and type /h and process the BDoc.
5)     Put a breakpoint in Function Module u201CCRM_UPLOAD_AFTER_MAP_HANDLERu201D and be sure to change LV_SYNCHRON = 'X' this will allow you to connect in ECC.
If the variable LV_SYNCHRON does not have any value, then it will work as background task, if the value is filled with the value u2018Xu2019, then it will allow debugging in R3.
And another point to be noted here is, the user type of the R3 should be Dialog User. If the user is not dialog, then it will not connect with R3.

Sales area data is missing when Customer contact replicated to CRM

Dear Experts,
I am facing some problem with the Customer Contact replication from isu to crm, problem is when i create a customer contact by using bct0 interaction record is replicated to the crm, when i open the interaction record in the webic i am getting the error maintain the sales area data ,i am manually maintaing the sales are data in the crm could you please tell me why sales area data is missing while replication could you tell me how to rectify this error.I am using the standard transaction type 0010.
Thanks & Regards
Boyz..

Hello Shravanthi,
Have you looked at the screen in the screen painter in ERP (transaction SE51)? Maybe this will give you a clue to what data is missing.
Kind regards,
Johan Wigert

Customer sales area data not replicated to CRM

Hello,
I'm setting up the data replication model for master data based on configuration guide C03.
We have the following customer master situation:
existing customers with nr range 500000 - 599999 and account group A are created in ERP and replicated to CRM.
new customers with nr range 600000 - 699999 and account group B are created in CRM and replicated to ERP.
PIDE settings are fine.
The initial download of CUSTOMER_MAIN en CUSTOMER_REL went well. I've set a filter in CUSTOMER_MAIN on field KUNNR: value between 500000 - 699999. Everytime a sold-to business partner is created in CRM or a customer is created in ERP, the data gets replicated to the other system.
So far so good.
But here comes the problem: when I assign a sales area to a customer created in CRM (nr range 600000-699999) in ERP, the sales area data is NOT replicated back to CRM. When I assign a sales are to customer created in ERP (nr range 500000-599999) in ERP, the sales area is replicated back to CRM.
Do I have to run BUPA_MAIN? I don't think so, because sold-to business partner are already replicated to ERP.
Is the filter in CUSTOMER_MAIN not good? Should I split the nr ranges into 2 rows: 500000-599999 and 600000-699999 instead of 500000-699999
System environment:
CRM 7 EnhP2 (CRM RDS)
ERP 6 EnhP6
Kind regards,
Koen

Hello,
I found the problem. The PIDE was not set up completely: I only set the account group for ERP customer in the 'R3-->CRM' dialog structure. I've added the account group for CRM customers as well, and now customer data of CRM customers added in ERP, is replicated to CRM.
Cheers

Trying to add sales area data to sold to party in CRM using

Hi all,
i am trying to add sales area data to a sold to party business partner and i used the BAPI BAPI_BUPA_FRG0010_ADD. it executes i dont get runtime error but i get the error "invalid sales and distribution area" in return table.
also i see that the sales area data of the sold to party is not updated after i execute my program
can anyone tell me what i am missing
Edited by: jessica sam on Nov 13, 2008 8:17 PM

hey Rob i dont know if the configuration is done.but if i try to create a sold to party business partner in the screen in CRM i sales area data tab----->sales area, i find the drop down list with the values for sales organization, ditribution channel and division.
i am able to create a sold to party in CRM and it is replicating in ECC. but if i try to display the sales area data of a sold to party that i created using the function module BAPI_BUPA_FRG0010_GETDETAIL
it throws me an error saying invalid sales area data.
Also i find that data is there in CRMM_BUT_LNK0021, CRMM_BUT_LNK0031 tables but not even one entry in CRMM_BUT_LNK0011
Also i find that data is there in CRMM_BUT_SET0020, CRMM_BUT_SET0030 tables but not even one entry in CRMM_BUT_SET0010
is some thing missing in functional configuration. the CRM guy did an intial upload from R3 and brought the sales organization to CRM.

Prospective Account Sales Area Data on CRM Online

Hi Experts,
I am using CRM2007 SP4, and i am trying to assign Sales Area Data to a Prospective Account on CRM Online. However, unlike a reqular Sold-to account (CRM000) there does not seem to be a Sales Area Data Button where the Sales Area can be maintained for a Prospective account.
The BP Role for the Prospective account is BUP002.
It only seems possible to maintain this through the Web Client. Is there anyway which the Sales Area can be assigned to a Prospective Account through CRM Online.
Any assistance would be appreciated.
Thanks,
Jonathan

Hi Sasha,
I've been checking it in our system (CRM 6.0). The field Price group (cust) from ECC (KNVV-KONDA) gets standard replicated to field Price Group (Cust) on the billing tab of customer data (BP).
No additional customizing or development is needed.
The field is stored in: CRMM_BUT_SET0030-PRICE_GROUP
regards,
Wim

Deletion of assigned sales area data

Hi *,
I am looking for a possibility to delete sales area data that were wrongly assigned to business partners. In our case the BPs were not uploaded to ECC yet.
Any ideas?
Kind regards
Thomas

Hi Thomas,
There's no easy way to do it. You have to adapt report from note 725857 to allow deletion of sales area for specific BP. You can get also more information on notes 1955713, 1906379.
Kind regards,
Bruno

CRM BP type Sold-to-party Sales Area Data button not displayed

Hi Gurus,
Currently we are in the system preparation stage, but there's a problem in BP maintenance. For the BP type Sold to Party, the sales area data button is not showing up in the button bar with the General data. I only can see General data and Relationships here.
The sales area has been maintained in the system already and can be displayed in the reference bp. Not sure any config will affect.
Appreciate if anyone can give me a clue.
Rgs, Michelle

Hi,
If you have chosen the role, and the button is not coming up following could be the possibilities:
1. It might sound funny but it is a possibility that You might ALREADY be in the Sales Area data screens. Check if the "General Data" button is active. if it IS active then you ARE in the Sales area data.
2. If not 1, above, then check the authorisation for the id to create BP for Sold to party and / or Sales area.
3. Still No, then check if the screen config for creating BP is std or its a customised one wherein maybe the button has been rendered inactive. You can check by taking an existing BP who might already be a sold to part for a sales area. If this is your first case for a Sold to party then you might look at the screen config for sure.
Do write back if you still need help.
Regards,
Tariq

User Exit for XD02 in Sales area data in Sales tab

Hi Sap Gurus,
I have a problem . I need help .
The requirement is
In XD01 transaction , In Sales area data, In Sales tab i need to add a Check box which i already have added.This check box refers to KNVV table-Zflag
In VA01 transaction , In menu goto -> header -> Sales , In Additional data B .
I have another Check box. This check box refers to Vbaktable-Zflag .
<b>I need the code and exact locations where to put this to get my issue resolved which is given below in Functional Description</b>.
Functional Description where you can understand better.
   Our custom logic will be initiated once the Sold-to Party (VBAK-KUNNR) is entered for any order type. When the sold-to party is entered the user exit program will check table KNVV for the custom field ZFLAG that corresponds to the Print Prices on Delivery Note flag (hereafter referred to as the Pricing Flag) and populate the same setting of the flag into the ZFLAG that will be on the Additional data B tab on a sales order at the header. The user can manually change VBAK-ZFLAG Pricing Flag setting to something different than what is populated for the customer master level.
If the user happens to change the sold-to party for any reason then the user exit program should take the following approach when populating the ZFLAG Pricing Flag in a sales order:
-     Recheck the ZFLAG Pricing Flag setting in the customer master for the sold-to party that the user has newly selected.
The user will still have the option to manually ZFLAG Pricing Flag on a sales order after the user exit program defaults it.

Transaction Code - XD02                     Change Customer (Centrally)
Exit Name           Description
SAPMF02D            User exits: Customer master data
No of Exits:          1
USER EXIT
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http://www.sapgenie.com/abap/code/abap26.htm
http://www.sap-img.com/abap/what-is-user-exits.htm
http://wiki.ittoolbox.com/index.php/HOWTO:Implement_a_screen_exit_to_a_standard_SAP_transaction
http://www.easymarketplace.de/userexit.php
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sappoint.com/abap/userexit.pdfUser-Exit
http://www.sap-img.com/ab038.htm
http://help.sap.com/saphelp_46c/helpdata/en/64/72369adc56d11195100060b03c6b76/frameset.htm
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sap-img.com/abap/what-is-user-exits.htm
http://expertanswercenter.techtarget.com/eac/knowledgebaseAnswer/0,295199,sid63_gci982756,00.html
Rewards if useful.........
Minal

Extend Sales area data of a BP via copy

Hi,
Is there any functionality in SAP CRM 2007 to extend the Sales area data for a BP via copying.
Example: BP 'A' has been created for Sales area 'AB' and the relevant fields have been populated. Later on the BP 'A' needs to be extended to Sales area 'CD', 'EF' and 'GH'. Since only a few fields differ in the different Sales areas a copy of Sales area 'AB' to 'CD', 'EF' and 'GH' is requested. Is that possible?
In ECC this is possible but I cannot find the similar functionality in CRM.
Thanks for your help!
BR,
//Anders

You can use AET to extend the sales area data of BP. However, it wont add the fields automatically in GUI, But the generated fields are available in the relevant DB tables.
BP GUI transaction is no more supported . Im not sure why you want to work on GUI.
Regards,
Shaik

BP Sales area data can't be replicated without the tax classification saved

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