BP -telephone number gets deleted on changing the preference

Hi,
We are working on CRm 5.0 version. On the IC web, we have three different phone types - Home , Work and Mobile. If i delete the home phone and make the work phone as the preffered number then even the work phone gets deleted and mobile becomes the preffered number. Similar thing happens when we delete work phone and make Home phone as the preffered connection. Is it something that we can fix with an OSS Note coz there are no BADI logic for the same.
Please advice.
Thanks,
Venkat

Still not fixed but the issue has been kept on hold.

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