BPC 5 MS version -Park and Go Offline Report is not showing any values

Hello Everyone,
I have some reports that I created using EVGTS and EVDES in BPC and need to send to users who are not connected to BPC. I have attempted to save the reports via park and go with the offline option selected so that the report would not be connected to BPC. The users came back to me saying that when they opened the reports all of the cells are showing #Name instead of the values when they open the reports. I have saved the reports to my desktop then closed out of BPC totally and opened the reports in native Excel and they display fine on my desktop. I then sent the offline report to my personal email address and opened it on my laptop which doesn't have a BPC installed on it and I got the same error as my users. We are close to go live and will definitely need to have this functionality working for the reports in Excel to be distributed to a lot of users who are will not have access to BPC.
Any help would be greatly appreciated!!
Eleasha

Have you searched on the support site for any notes on this? I have had similar problems, related to specific builds of BPC 5.1 and specific versions of MS Excel.
I'd recommend you file a message with SAP Support, indicating the specific versions of Excel for which the report does work offline (your own machine, apparently) and does not work.
I know that a few BPC versions ago, the park-and-go feature definitely worked when sending the Excel file to a user without the BPC client installed. It's possible that this is no longer true, but I wasn't aware of the change.

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