BPC 7.5 & Windows 7 Installation
New Forum User here with a question.
We upgraded our enviroment from 7.0 to 7.5 this past weekend, And a few of our users have new computers with Windows 7. What is the installation process for BPC so that the Windows 7 has the correct software to work with BPC 7.5? As of now we get errors when trying to install the client software and when we attempt to run the software diagnostic we get errors that don't allow for that to run properly. The end user has Admin rights on his machine and we have installed the latest Netframe 1.1 software.
Can anyone give me a clue as to next steps?
Thanks
M
Hi M,
For BPC 7.5,
you 've to meet the minimum software requirements.
.Net Framework should be v2.0 SP1.
BPC 7.5 runs on this version of .Net Framework only.
.Net Framework v1.1 will be supported by BPC 7 only.
Also, if the client machine has Windows 7 OS, ensure that Internet Explorer is not of version 9.
IE9 is not supported by both BPC 7 and BPC 7.5.
BPC 7.5 supports only IE7 and IE8.
It is better to ensure that you meet all the minimum requirements from the installation guide.
Karthik AJ
Similar Messages
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Error message when trying to install iTunes on my Pc:
Using Windows 7, had to replace hard drive. HELP!!
This installation package could not be
opened. Verify that the package exists
and that you can access it, or contact
the application vendor to verify that
this is a valid Windows installer packageHello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Unable to install itunes 10.5 after update issue. "windows installer package error"
So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
• msiexec /unregister
• msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1. Choose Start > Computer
2. In Computer, open the "C:" drive.
3. Open the Users folder.
4. Double-click the folder titled with your username.
5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6. Choose Organize > Folder and Search Options.
7. Click the View tab.
8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9. Click OK.
10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11. Double-click the Local folder to open it.
12. Right-click on the Temp folder and choose Delete.
13. In the confirmation dialog that appears click Yes.
14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15. Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1. Quit iTunes.
2. From the Start menu, click Control Panel.
3. In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4. Select iTunes from the list of currently installed programs, then click Uninstall.
5. When asked if you would like to remove iTunes, click Yes.
6. After the uninstallation is complete, do not restart your computer if you are prompted to.
7. If other program entries were listed for iTunes in Programs and Features remove those as well.
8. In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows. -
Windows Installer error message when installing or removing iTunes
When I try to either upgrade, install, or remove iTunes, I get this message:
"The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
Anyone know how I can fix this?Microsoft have this help article on this error message;
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q315346#kb1 -
I just not a new iPhone and in order to sync it I need the newest iTunes, but I can't update it! I tried checking for updates and then trying to downlaod it. I get this error: "Errors occured while installing the updates. If the problem persists, chose Tools > Download Only and try installing manually."
Where on earth is Tools anyway?
When I tried just reinstalling all of iTunes, I had a Windows Installer error...I don't even know what that is!tools is at the top of the apple updater but dont get your hopes up
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Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
Itunes and windows installation prob...
I had an older version of itunes and tried to upgrade to 7.1. Everytime I try to download it, I click on the 'itunes setup' icon on my desktop and a 'windows installer' window pops up with a bunch of info that I don't understand. I uninstalled the old itunes and quicktime...any other suggestions?
Windows XPhttp://img148.imageshack.us/img148/8793/itunesvs7.png
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time? -
Looking on the net to solve this problem, it says
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
I have save all my iTunes on a CD.
If I uninstall iTunes, will I lose my iTunes library and video and apps and inturn will I lose this off my phone..
I have tryed to update my iPhone firmware as they said there is a new update firmware, it would not install this and put my phone into recovery mode and I had to use iPhone recovery fix to get it out of recovery mode, my iPhone did a back-up before it tried to update the firmware.
Any idea's are welcomeDownload the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
ITUNES WILL NOT DELETE FROM ADD @ REMOVE PROGRAMS,
MESSAGE, READS a network error occured while attempting to read from the file C:WINDOWS\installer\iTunes.msiAll sorted now just needed to repair itunes from control panel
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I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
DTM 6.0 sync error 2753 and windows installer errors, please help
I have tried install and uninstall over 5 times with the same errors
, this is what happens when i install
when i start to install DTM 6 on Win7 64bit, first message i get says.
Windows Installer, Pending Microsoft Visual C++ 2008 Redistributable, it tried to install this but then says failed to install even though its already installed, therefore i cancel this carry on with the install which completes.
Now when i run the application and click on back up, i get a box saying The error message says, " The feature you are trying to use is on a network resource that is unavailable". It is looking for the Apploader.msi file in the C:\Documents and Settings\user\Application Data\Research In Motion\BlackBerry\ directory.. i have tried looking for Apploader.msi but it does not exist so i have to cancel, if i keep pressing cancel it does eventually backup. but i can not sync as every time i try to setup the sync config setting i get a error message. error 2753 The file MsOutlookApiProxy64.exe D9D285E5_C9F0_4101_A12C_555AE1C1593F is not marked for installation
I have tried searching the web but no one can help, Like you say what the point if i can't sync.
Please if anyone can help fix this, i would regard them as genius
Solved!
Go to Solution.Hi beeman,
Try clean uninstalling then reinstalling the Blackberry Desktop Software 6.0 following this KB article. http://bbry.lv/da1SoE
Hope this helps,
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I have Wondows Vista... I tried to upgrade to Itunes 10.5, and received an error orginially stating that I was trying to install a version older than the one I had. I uninstalled all of itunes, and now I'm getting the error message "there is a problem with this windows installer package. Aprogram required for this install to complete could not be run.
Help! I have an IPhone, and I would like to get my Itunes upgraded so I can download the new Iphone software...
Thanks!I have been in touch with Apple support in reference to my problem. We went through every solution available, and found no fix. The tech then suggested I contact Microsoft concerning this issue. I thought that suggestion was just to get me pointed somewhere but Apple. Boy was I wrong!! I contacted Microsoft, and was directed to a free download called Microsoft Fix. This program fixed something in the regisitor, and wala everything was fixed!! I now have I-Cloud and I-Tunes loaded and working well. So, if you can't install Apple Software and are running Window 7 you might give Microsoft Fix a try, it fixed my problem.....
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I'm unable to install Itunes on my new PC. I'm logged in as the administrator And have deleted my browsing history. This is the error I get, ITunes installation error- “This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package”... Any suggestions how to fix?
Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
I am trying to install itunes 10.5, but during the download I get the following message, "There is a problem with this Window Installer Package. A program required for this install to complete could not be run. Contact your support personanal or package vendor." If this is my personal computer and was able to upgrade to the previous version (pre 10.5), why not now? What is my "package vendor"? And what is it I need to do to fix this? The message is unclear. Unfortunately, I deleted my itunes program, thinking that in doing so, 10.5 would finally load. Now I have no itunes on my computer and unable to sync my iphone. Help!
Thanks - RickHi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
mI am trying to download iTunes to my Sony PC, but I keep getting the following error after initial download attempt:
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."
I have Windows 7 Home Premium, Service Pack 1.
Any help is greatly appreciated.Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy
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