BPC NW 10.0 - Over VPN connection, can't launch Excel add-in - can't download/install Office EPM add-in

Dear All,
I am facing a serious problem in BPC 10.0 NW version.
I am using Windows 8.1(64 bit) and Firefox Version 30. And, trying to access BPC 10.0 web over VPN connection.
After establishing VPN connection, I am able to login to BPC web. But, the landing page shows only the Admin link. It is not showing other links to laucnh Excel, Word, Powerpoint. Instead, as usual, There is a button(Install) to Install EPM office addin.
When I clicked the Install button, download just stops immediately, showing the byte size as ZERO. I believe since I have established VPN connection, it is not letting me to go to the Internet to download the EPM office addin. It sounds logical. But, I need to resolve this i.e. I should be able to launch Excel interface from the BPC web(web interface). This issue is eating my time.
I am getting the same result for IE 11.0 and Chrome 35.0 version browser as well.
Pls. note that, I am able to launch Excel DIRECTLY from the machine and establish connection to BPC web and everything works fine here.
Pls. help to resolve this.
Thank you.
Regards,
Peri

Hi Peri,
I just wanted to know if you resolved the issue since I've been also getting the same issue and it's eating lots of time .. :-(
Could you please share the solution if it's now working fine?
Regards,
Rachal

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EJB transaction hanging over VPN connection
I am trying to diagnose a problem that only occurs when I am doing testing from home and connected via VPN to work.
We are using WL 10.3. Our clusters are setup to communicate via multicast. We have a stateless session bean that uses many different resources (Sybase DB, other EJBs, Sonic JMS). I have a local EJB on my home network that I am testing and it connects with other EJBs and resources on my corporate network. While I don't think it is related to the problem, there is a cluster of the same EJB I am trying to test deployed to my corporate environment. i.e. I am testing ResetService EJB and there is a deployed domain cluster of several ResetService EJBs in the environment I am connecting to. My local server and admin domain are named differently than the one deployed and my local ejb shouldn't try to connect to the cluster in the environment.
When I make a call into my local ejb everything seems to work as expected until it gets to the commit part of the transaction (after my ejb returns). At this point the executing thread hangs at the following location
"[STUCK] ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'" daemon prio=2 tid=0x2e8cb400 nid=0x22fc in Object.wait() [0x3031f000]
   java.lang.Thread.State: TIMED_WAITING (on object monitor)
        at java.lang.Object.wait(Native Method)
        - waiting on <0x091a4b18> (a weblogic.transaction.internal.ServerTransactionImpl)
        at weblogic.transaction.internal.ServerTransactionImpl.globalPrePrepare(ServerTransactionImpl.java:2130)
        - locked <0x091a4b18> (a weblogic.transaction.internal.ServerTransactionImpl)
        at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:266)
        at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:233)
        at weblogic.ejb.container.internal.BaseRemoteObject.postInvoke1(BaseRemoteObject.java:621)
        at weblogic.ejb.container.internal.StatelessRemoteObject.postInvoke1(StatelessRemoteObject.java:60)
        at weblogic.ejb.container.internal.BaseRemoteObject.postInvokeTxRetry(BaseRemoteObject.java:441)
        at advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean_shnf9c_EOImpl.resetTradeByRate(ResetTradeServiceBean_shnf9c_EOImpl.java:1921)
        at advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean_shnf9c_EOImpl_WLSkel.invoke(Unknown Source)
        at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
        at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
        at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
        at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
        at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)This thread is obviously waiting for a notification from some other thread but it is unclear what exactly it is waiting for. This only seems to happen when I am connected via VPN because when I try this same setup connected directly to my corporate network at work it works fine.
I connected w/ debugger and tried to dig. Some interesting observations I see are.
1) The ServerTransactionImpl object that is hanging has a 'preferredHost' of a different machine on my corporate network. It is an EJB that my service got some information from but it wasn't involved in any create, update, or delete aspects of the tran so in theory it shouldn't be part of it. Does anyone know what exactly this peferredHost attribute is signifying? I also see this same remote ejb server reference defined in a ServerCoordinatorDescriptor variable.
2) I also sometimes see other XA resources (JMS) with this ServerTransactionImpl that point to references of resources that live on other machines on my corporate network (not my local ejb). This doesn't always seem to be the case though.
VPN will definetly block multicast packets from the corporate env back to my machine. I don't think it works from my machine to the corporate env machines either.
I also have two IPs when connected over VPN. One for my local home network and one given to me by my VPN client. I have setup my local WL server to listen on the VPN client provided IP which the corporate machines should be able to resolve and send TCP message over.
This definetly seems to be transaction related because when I remove the tran support from my ejb things work as expected. The problem is I need to test within the transaction just like it runs in a deployed environment so this isn't really a fix.
My theory: My local test WL EJB is waiting for a communication from some other server before it can commit the tran. This communication is blocked due to my VPN connection. I just don't know what exactly it is trying to communicate and how to resolve if that is in fact the problem. I thought about looking into unicast rather than multicast for cluster communication but in my mind that doesn't come into play here because I am not deploying a local cluster for my EJB and I thought multicast was just used for inter-cluster communication.
I also saw some docs talking about resources need to be uniquely named when inter-domain communication is performed (http://docs.oracle.com/cd/E13222_01/wls/docs81/ConsoleHelp/jta.html#1120356).
Anyone have any thoughts on what might be going on?
Here is some log output from my local WL instance:
Servers in this output--
My test Server - AdminServer+10.125.105.14:7001+LJDomain+t3
Server in env I read data from during ejb method call - TradeAccessTS_lkcma00061-1+171.149.24.240:17501+TradeSupportApplication2+t3
Server in env I read data from during ejb method call - MesaService_lkcma00065-1+171.149.24.244:17501+MESAApplication1+t3
Server in env I read data from during ejb method call - DataAccess_lkcma00055-0+171.149.24.234:17500+AdvantageApplication1+t3
Server in env I read data from during ejb method call - DataAccess_lkcma00053-6+171.149.24.232:17506+AdvantageApplication1+t3
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606895> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: ServerTransactionImpl.commit()>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606895> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: TX[BEA1-0005C168CCCC337F43A8] active-->pre_preparing>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606896> <BEA-000000> <SC[LJDomain+AdminServer] active-->pre-preparing>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606896> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: before completion iteration #0>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606896> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: Synchronization[weblogic.ejb.container.internal.TxManager$TxListener@11b0cf9].beforeCompletion()>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606897> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: Synchronization[weblogic.ejb.container.internal.TxManager$TxListener@11b0cf9].beforeCompletion() END>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606898> <BEA-000000> <SC[LJDomain+AdminServer] pre-preparing-->pre-prepared>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606898> <BEA-000000> <SC[TradeSupportApplication2+TradeAccessTS_lkcma00061-1] active-->pre-preparing>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606898> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: delist weblogic.jdbc.wrapper.JTSXAResourceImpl, TMSUSPEND, beforeState=new, startThread=null>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606898> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: delist weblogic.jdbc.wrapper.JTSXAResourceImpl, afterStatenew>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606899> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: sc(TradeAccessTS_lkcma00061-1+171.149.24.240:17501+TradeSupportApplication2+t3+).startPrePrepareAndChain>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606900> <BEA-000000> <SC[TradeSupportApplication2+TradeAccessTS_lkcma00061-1] pre-preparing-->pre-preparing>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606902> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: delist weblogic.jdbc.wrapper.JTSXAResourceImpl, TMSUSPEND, beforeState=new, startThread=null>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606903> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: delist weblogic.jdbc.wrapper.JTSXAResourceImpl, afterStatenew>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTANaming> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606903> <BEA-000000> <SecureAction.runAction Use Subject= <anonymous>for action:sc.startPrePrepareAndChain to t3://171.149.24.240:17501>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606903> <BEA-000000> <PropagationContext: Peer=null, Version=4>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606904> <BEA-000000> < +++ otherPeerInfo.getMajor() :: 10>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606904> <BEA-000000> < +++ otherPeerInfo.getMinor() :: 3>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606904> <BEA-000000> < +++ otherPeerInfo.getServicePack() :: 1>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606905> <BEA-000000> < +++ otherPeerInfo.getRollingPatch() :: 0>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606905> <BEA-000000> < +++ otherPeerInfo.hasTemporaryPatch() :: false>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606905> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: waitForPrePrepareAcks AdminServer+10.125.105.14:7001+LJDomain+t3+=>pre-prepared TradeAccessTS_lkcma00061-1+171.149.24.240:17501+TradeSupportApplication2+t3+=>pre-preparing MesaService_lkcma00065-1+171.149.24.244:17501+MESAApplication1+t3+=>active DataAccess_lkcma00055-0+171.149.24.234:17500+AdvantageApplication1+t3+=>active DataAccess_lkcma00053-6+171.149.24.232:17506+AdvantageApplication1+t3+=>active>
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Then eventually I get timeout errors like below in log
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789379> <BEA-000000> < +++ otherPeerInfo.getMajor() :: 10>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789380> <BEA-000000> < +++ otherPeerInfo.getMinor() :: 3>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789380> <BEA-000000> < +++ otherPeerInfo.getServicePack() :: 1>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789381> <BEA-000000> < +++ otherPeerInfo.getRollingPatch() :: 0>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789382> <BEA-000000> < +++ otherPeerInfo.hasTemporaryPatch() :: false>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789382> <BEA-000000> < +++ Using new Method for reading rollback reason....>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTANaming> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789383> <BEA-000000> <RMI call coming from = TradeSupportApplication2>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTANaming> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789384> <BEA-000000> <SecureAction.stranger Subject used on received call: <anonymous> for action: startRollback AUTHENTICATION UNDETERMINABLE use SecurityInteropMode>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789385> <BEA-000000> <PropagationContext.getTransaction: tx=null>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789385> <BEA-000000> <PropagationContext.getTransaction: xid=BEA1-0005C168CCCC337F43A8, isCoordinator=true, infectCoordinatorFirstTime=false, txProps={weblogic.transaction.name=[EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)], weblogic.jdbc=t3://171.149.24.240:17501}>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789391> <BEA-000000> < +++ looking up class : weblogic.transaction.internal.TimedOutException :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789397> <BEA-000000> < +++ looking up class : weblogic.transaction.TimedOutException :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789398> <BEA-000000> < +++ looking up class : java.lang.Exception :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789398> <BEA-000000> < +++ looking up class : java.lang.Throwable :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789402> <BEA-000000> < +++ looking up class : [Ljava.lang.StackTraceElement; :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789403> <BEA-000000> < +++ looking up class : java.lang.StackTraceElement :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789404> <BEA-000000> < +++ converted bytes to rollback reason : weblogic.transaction.internal.TimedOutException: Timed out tx=BEA1-0005C168CCCC337F43A8 after 30000 seconds>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789404> <BEA-000000> <Name=[EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)],Xid=BEA1-0005C168CCCC337F43A8(21880283),Status=Marked rollback. [Reason=weblogic.transaction.internal.TimedOutException: Timed out tx=BEA1-0005C168CCCC337F43A8 after 30000 seconds],numRepliesOwedMe=0,numRepliesOwedOthers=0,seconds since begin=502,seconds left=29497,activeThread=Thread[[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)',5,Pooled Threads],XAServerResourceInfo[weblogic.jdbc.wrapper.JTSXAResourceImpl]=(ServerResourceInfo[weblogic.jdbc.wrapper.JTSXAResourceImpl]=(state=new,assigned=none),xar=null,re-Registered = false),SCInfo[LJDomain+AdminServer]=(state=pre-prepared),SCInfo[TradeSupportApplication2+TradeAccessTS_lkcma00061-1]=(state=pre-preparing),SCInfo[MESAApplication1+MesaService_lkcma00065-1]=(state=active),SCInfo[AdvantageApplication1+DataAccess_lkcma00055-0]=(state=active),SCInfo[AdvantageApplication1+DataAccess_lkcma00053-6]=(state=active),properties=({weblogic.transaction.name=[EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)], weblogic.jdbc=t3://171.149.24.240:17501}),OwnerTransactionManager=ServerTM[ServerCoordinatorDescriptor=(CoordinatorURL=AdminServer+10.125.105.14:7001+LJDomain+t3+, XAResources={LJDomain.AdminServer.JMSXASessionPool.advantage.jms.queue.sonicConnectionFactory, LJDomain.AdminServer.JMSXASessionPool.advantage.jms.topic.sonicConnectionFactory, WLStore_LJDomain__WLS_AdminServer, WSATGatewayRM_AdminServer_LJDomain},NonXAResources={})],CoordinatorURL=AdminServer+10.125.105.14:7001+LJDomain+t3+) wakeUpAfterSeconds(60)>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789406> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: setProperty: weblogic.transaction.name=[EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]>

Hello asirigaya,
MSDTC configure does not belong to this forum, this forum topic is "Discuss client application development using Windows Forms controls and features."
I didn't see MSDN has this kind of forum so I will help you move this case to "Where is the forum for"
Regards,
Barry Wang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Slow transfer speed over VPN connection

Hello,
Recently I setup an SSL VPN to connect to my parent's home network. I have some computers there, and want to try to transfer files between my computer and the one at my parent's. Over the VPN connection, I only get 128kb/s. On both ends, they are 15Mbps connections, and can support internal copies of 4 megs/s. I feel like I should get a better speed than that. I looked around, and people suggested changing the MTU. I have changed the MTU around, and not noticed any increase in the network speed over the VPN. Currently the MTU is at 1500. Below is a copy of my running config. Any thing I'm overlooking, or is this speed normal? Sorry, still relatively new to the ASA 5505.
ASA Version 8.2(5)
hostname HardmanASA
enable password #####
passwd ###### encrypted
names
interface Ethernet0/0
switchport access vlan 20
interface Ethernet0/1
switchport access vlan 10
interface Ethernet0/2
switchport access vlan 10
interface Ethernet0/3
shutdown
interface Ethernet0/4
shutdown
interface Ethernet0/5
shutdown
interface Ethernet0/6
shutdown
interface Ethernet0/7
switchport access vlan 10
interface Vlan1
no nameif
no security-level
no ip address
interface Vlan10
nameif inside
security-level 100
ip address 192.168.250.1 255.255.255.0
interface Vlan20
nameif outside
security-level 0
ip address dhcp setroute
ftp mode passive
dns domain-lookup inside
dns domain-lookup outside
access-list nat_0 extended permit ip 192.168.250.0 255.255.255.0 192.168.251.0 255.255.255.0
access-list split_tunnel standard permit 192.168.250.0 255.255.255.0
pager lines 24
mtu inside 1500
mtu outside 1500
ip local pool VPN_Pool 192.168.251.100-192.168.251.101 mask 255.255.255.0
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
global (outside) 10 interface
nat (inside) 0 access-list nat_0
nat (inside) 10 192.168.250.0 255.255.255.0
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
aaa authentication ssh console LOCAL
http server enable
http 192.168.250.0 255.255.255.0 inside
http 192.168.251.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
telnet timeout 5
ssh 192.168.250.0 255.255.255.0 inside
ssh 192.168.251.0 255.255.255.0 inside
ssh timeout 5
ssh version 2
console timeout 0
management-access inside
dhcpd dns 8.8.8.8
dhcpd address 192.168.250.20-192.168.250.50 inside
dhcpd enable inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
enable outside
svc image disk0:/anyconnect-win-2.5.2014-k9.pkg 1
svc image disk0:/anyconnect-macosx-i386-2.5.2014-k9.pkg 2
svc image disk0:/anyconnect-linux-2.5.2014-k9.pkg 3
svc enable
tunnel-group-list enable
group-policy DfltGrpPolicy attributes
dns-server value 8.8.8.8
vpn-tunnel-protocol IPSec l2tp-ipsec svc webvpn
split-tunnel-policy tunnelspecified
split-tunnel-network-list value split_tunnel
username ###### password ###### encrypted
tunnel-group AnyConnect type remote-access
tunnel-group AnyConnect general-attributes
address-pool VPN_Pool
tunnel-group AnyConnect webvpn-attributes
group-alias AnyConnect enable
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect ip-options
inspect netbios
inspect rsh
inspect rtsp
inspect skinny
inspect esmtp
inspect sqlnet
inspect sunrpc
inspect tftp
inspect sip
inspect xdmcp
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
Cryptochecksum:74fc2287573841a837e97887840a2d91
: end

Hi,
Another option is the use of the compression command, this is usually enabled by default but maybe you can enter it due to is not showed in the running config, the command is compression svc.
Note: The command helps when we have low bandwitdh connections, the command reduces the size if the packets, for broadband connections this can decrease regular performance
Regards,
Sent from Cisco Technical Support iPhone App

Unable to access local resources or RDP over VPN Connection

Dear Tech People.
I have a Windows 7 computer that I have created a VPN service through Windows on. I am able to connect to the VPN from outside of my network with my Macbook Air. However, I am unable to connect to the computer via RDP, nor can I ping my PC that
I am VPN'd into (192.168.1.252). When I am connected, the IP address that I am assigned, is 192.168.1.150. When I run ipconfig /all, I can see the "RAS < Dial In> Interface for VPN, and it is setup with an ip address of 192.168.1.151
with a /32 subnet mask. There is no default gateway listed, which is why I believe that this is not working. I cannot determine any way to make this change.
Basically, I have a VPN connection that I can do nothing with. I cannot access shared resources, nor can I start a remote desktop session. The pass through is setup for PPTP with my router, which I believe is working, as I couldn't even connect
prior to this. Below is the full results of my ipconfig /all command on my Windows PC:
C:\Users\Zach>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Serenity
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : att.net
PPP adapter RAS (Dial In) Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : RAS (Dial In) Interface
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.151(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : att.net
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : BC-5F-F4-85-5E-A8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:306:ce94:2570:3144:306c:cdae:d615(Pr
eferred)
Temporary IPv6 Address. . . . . . : 2602:306:ce94:2570:bd83:220:80a0:eb1e(Pre
ferred)
Link-local IPv6 Address . . . . . : fe80::3144:306c:cdae:d615%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.252(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, October 26, 2013 7:27:27 PM
Lease Expires . . . . . . . . . . : Thursday, October 31, 2013 7:28:28 AM
Default Gateway . . . . . . . . . : fe80::22e5:64ff:fe0c:5640%11
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 247226356
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-2E-8E-B2-BC-5F-F4-85-5E-A8
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter VMware Network Adapter VMnet1:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet
1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d906:32d3:7108:1227%15(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.18.39(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 335564886
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-2E-8E-B2-BC-5F-F4-85-5E-A8
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter VMware Network Adapter VMnet8:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet
8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fc76:1de8:a7c3:27dd%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.135.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 352342102
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-2E-8E-B2-BC-5F-F4-85-5E-A8
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{6E06F030-7526-11D2-BAF4-00600815A4BD}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.att.net:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : att.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{20B8F51C-F852-41EF-9F9B-1D0107550D1E}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{8CCEC9EC-0685-4C6A-A87A-CED27B6C93E5}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Any thoughts or help would be greatly appreciated.

Hi,
I'm so glad you have solved the issue in this way.
And thanks for your sharing, your solution shared here will provie other people in this forum with a great help!
Regards,
Ada Liu
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Is there a solution for Airprint over VPN connection?

I use a new HP airprint enabled printer in a WIFI network at home. It all works fine that far, the printer is recognized by Airprint feature on both iPhone and iPad..
Furthermore, I have established a VPN connection on my Fritzbox router and setup VPN connection on iPhone and iPad. The VPN connection (IPSec) works without any problem.
Only problem: If I try to print using the VPN connection, no printer is found. I understand it has something to do with Bonjour not working properly over VPN.
But is there any workaround or tweak to make it work somehow?
(Note: I know there is the eprint-feature on the HP printer as well, but I don´t want to use it)
Thanks

I am having the same problem. When on my local network, I have 2 AirPrint printers I can print to just fine from iPhone, iPad and iPod. However, while connected to the VPN, it doesn't see any printers.
The VPN is OS X Lion 10.7.5 VPN. It is serving addresses in the same domain and subnet as the main network. However, there is no option for routing control, so I assume routing across the network is somehow limited. Incidentally, one printer is shared from an iMac, the other is a WiFi printer.
When I connect to the VPN with my Macbook Pro, the printers don't show up as online either. However, I can ping other machines on my network, including the Lion Server (I also have a Linux server that is serving DNS and DHCP - I can log into that machine with VNC or SSH no problem).
The only ports I have open on the firewalls are the L2TP and PPTP ports, and the VNC port. But anything with printing should be within the tunnel, and not filtered by the firewall once a virtual circuit is established, right? Is there a way I can have finer control over the VPN settings, like editing a config file or something?

How can I display Excel document saved as html in ebDynpro Office Contol?

Hello,
I have a problem with displaying of Excel document saved as html inside WebDynpro Office Control.
Could you explain why OfficeControl cannot display Excel document with content type =text/htm?
How you know, control must be bound to binary data. And then mime type is set as
bin.setMimeType(new WebResourceType("html", "text/html", false));
The empty document is displayed always.
Nevertheless, excel file is displayed perfect, when
bin.setMimeType(new WebResourceType("xls ", "application/msexcel", false));

The OfficeControl UI element is made available as an ActiveX control, so that the UI element can be displayed in browsers that support ActiveX controls.
The ActiveX control enables display of the following documents:
1.Microsoft Word documents with the doc file extension
2.Microsoft Excel documents with the xls file extension
This is the reason why document with other content types are not displayed.
Data source must be bound to binary data because files are read as bytes in this scenario.
Hope this helps you.
Do let me know if your problem is solved.
Regards,
Vijith

HT6162 My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS

[Solved] gmrun & Openbox menu can't launch program but bash can.

Hey there.
Got myself a bit of a confusing problem. I recently installed the latest of Natron, in /opt/Natron, and added the path to the PATH variable in the .bashrc file, and i can launch it if I'm on bash, but gmrun and the Openbox menu can't locate the executable when I try to launch it from there. Which is weird, because when i was adding it the Natron directory to the path when it wasn't in the .bashrc, i could then launch Natron just fine from gmrun. Anyone know why this is the case? Any help is appreciated.
Last edited by anark10n (2015-02-22 16:35:17)

.bashrc is only sourced when starting an interactive shell, whereas .bash_profile is sourced when you log in. Try adding the PATH export to your .bash_profile, then log out and back in.

BPC 10.0 MS : Download EPM Add-In.exe

Hi,
I am installing BPC 10.0 MS, following the installation guide.
Now I have reached step 4.2 "Installing the EPM-Add-In". The installation guide says "download the most recent version of the full setup (EPM Add-in.exe) from the service marketplace".
When I am accessing the marketplace at service.sap.com/installations, I can find plenty of software downloads (both under "installation and Upgrades"->"A-Z Index"->... and under "business objects downloads"->"A-Z Index"-> ), but even when using the search function, I am not able to find the mentioned EPM Add-in exe download. Can somebody please tell me how to click through the different menus to get to the necessary download for SAP EPM Add-in.exe?
Thanks a lot!

Download the Latest SP fpr the server which is Patch 1 and for the EPM Client download SP3. Take a look at http://help.sap.com. Look for the installation guide for BPC 10 which will detail where you need to put the EPM 10 Add in files to allow the user to download and install on their client machines.

Can't remove locked VPN Connections installed by HotSpot Shield

How can I remove locked VPN connections under Network? (OS 10.9.5)
HotSpot Shield installed three VPN connections under Network settings. I no longer subscribe to the service and have removed the application, but I'm unable to remove the network connections.
Three VPN connections were created:
"US Server"   utahmaps.us
"GB Server"   jacketmagazine.us
"JP Server"    brainphotos.us
However, all these connections have the padlocked icon beside them, and I don't have the permissions to delete them.
I'm including a screen capture of one of the settings, for reference.
I can set them to inactive, but would like to remove them altogether.
Can anyone offer any assistance?
Thanks

I have been looking for this answer also... I found it yesterday. if you go to profiles in system preferences, you will be able to delete those completely.

DNS over VPN

Hi community,
I am having some trouble with dns over vpn. On server side of VPN the dns is working 100% i.e servername.domain.com resolves to local IP address correctly from within network. However, when i connect into network over VPN the dns does not work correctly - it resolves servername correctly but not servername.domain.com. I can overcome this by setting VPN above my Ethernet adaptor in service order but then all my traffic gets routed over VPN connection (which i don't want) - even if I try adding network routing defn on VPN server. I probably need to do something on the VPN client (Snow leopard 10.6.1)?
Please help!

Rather than dnsmasq and openwrt, I'd look at the DNS server here.
My guess here would be that the DNS configuration is invalid, or the domain name incorrect, or such.
For a simple split-brain, you'll have one forward zone with your local Mac OS X Server box as the DNS server, and one (created for you) reverse DNS zone. And you'll be using a unique domain name or (far better) a publicly-registered DNS domain. But this smells like a DNS error.
Post the +dig -x+ of the IP address on your LAN, and the +dig host+ and +dig host.example.com+ of the domain name on your LAN. And given this DNS information is either public or is behind a firewall and thus accessible only via VPN, please post the real data rather than masked data.

Problems with WSUS over VPN

A while back we started having trouble with our WSUS server communicating with our laptops over our VPN. We've been just running updates manually, but it's become a priority to find out what the issue is so that we can resume using it to deploy other software
packages.
We're getting the following in our WindowsUpdate.log:
2014-08-21 10:40:50:083 1168 63c AU Triggering AU detection through DetectNow API
2014-08-21 10:40:50:083 1168 63c AU Triggering Online detection (interactive)
2014-08-21 10:40:50:083 1168 a80 AU #############
2014-08-21 10:40:50:083 1168 a80 AU ## START ## AU: Search for updates
2014-08-21 10:40:50:083 1168 a80 AU #########
2014-08-21 10:40:50:083 1168 a80 AU <<## SUBMITTED ## AU: Search for updates [CallId = {414E9C34-F810-46D5-9D6B-01001BCE24FB}]
2014-08-21 10:40:58:211 1168 cf4 Misc WARNING: Send failed with hr = 80072ee2.
2014-08-21 10:40:58:211 1168 cf4 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-08-21 10:40:58:211 1168 cf4 PT + Last proxy send request failed with hr = 0x80072EE2, HTTP status code = 0
2014-08-21 10:40:58:211 1168 cf4 PT + Caller provided credentials = No
2014-08-21 10:40:58:211 1168 cf4 PT + Impersonate flags = 0
2014-08-21 10:40:58:211 1168 cf4 PT + Possible authorization schemes used =
2014-08-21 10:40:58:211 1168 cf4 PT WARNING: SyncUpdates failure, error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
2014-08-21 10:40:58:211 1168 cf4 PT WARNING: PTError: 0x80072ee2
2014-08-21 10:40:58:211 1168 cf4 PT WARNING: SyncUpdates_WithRecovery failed.: 0x80072ee2
2014-08-21 10:40:58:211 1168 cf4 PT WARNING: Sync of Updates: 0x80072ee2
2014-08-21 10:40:58:211 1168 cf4 PT WARNING: SyncServerUpdatesInternal failed: 0x80072ee2
2014-08-21 10:40:58:211 1168 cf4 Agent * WARNING: Failed to synchronize, error = 0x80072EE2
2014-08-21 10:40:58:211 1168 cf4 Agent * WARNING: Exit code = 0x80072EE2
2014-08-21 10:40:58:211 1168 cf4 Agent *********
2014-08-21 10:40:58:211 1168 cf4 Agent ** END ** Agent: Finding updates [CallerId = ]
2014-08-21 10:40:58:211 1168 cf4 Agent *************
2014-08-21 10:40:58:211 1168 cf4 Agent WARNING: WU client failed Searching for update with error 0x80072ee2
2014-08-21 10:40:58:226 1168 cf4 Agent *************
2014-08-21 10:40:58:226 1168 cf4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-21 10:40:58:226 1168 cf4 Agent *********
2014-08-21 10:40:58:226 1168 cf4 Agent * Online = Yes; Ignore download priority = No
2014-08-21 10:40:58:226 1168 cf4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-08-21 10:40:58:226 1168 cf4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-08-21 10:40:58:226 1168 cf4 Agent * Search Scope = {Machine}
2014-08-21 10:40:58:226 1168 cf4 Setup Checking for agent SelfUpdate
2014-08-21 10:40:58:226 1168 cf4 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-08-21 10:40:58:226 584 db4 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = <NULL>]
2014-08-21 10:40:58:226 584 db4 COMAPI - Updates found = 0
2014-08-21 10:40:58:226 584 db4 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80072EE2
2014-08-21 10:40:58:226 584 db4 COMAPI ---------
2014-08-21 10:40:58:226 584 db4 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2014-08-21 10:40:58:226 584 db4 COMAPI -------------
2014-08-21 10:40:58:226 584 84c COMAPI WARNING: Operation failed due to earlier error, hr=80072EE2
2014-08-21 10:40:58:226 584 84c COMAPI FATAL: Unable to complete asynchronous search. (hr=80072EE2)
2014-08-21 10:40:58:258 1168 cf4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-08-21 10:40:58:273 1168 cf4 Misc Microsoft signed: Yes
2014-08-21 10:41:19:333 1168 cf4 Misc WARNING: Send failed with hr = 80072ee2.
2014-08-21 10:41:19:333 1168 cf4 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-08-21 10:41:19:333 1168 cf4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://{servername}/selfupdate/wuident.cab>. error 0x80072ee2
2014-08-21 10:41:19:333 1168 cf4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-08-21 10:41:19:333 1168 cf4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-08-21 10:41:19:333 1168 cf4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-08-21 10:41:40:362 1168 cf4 Misc WARNING: Send failed with hr = 80072ee2.
2014-08-21 10:41:40:362 1168 cf4 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-08-21 10:41:40:362 1168 cf4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://{servername}/selfupdate/wuident.cab>. error 0x80072ee2
2014-08-21 10:41:40:362 1168 cf4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-08-21 10:41:40:362 1168 cf4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-08-21 10:41:40:362 1168 cf4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-08-21 10:42:01:391 1168 cf4 Misc WARNING: Send failed with hr = 80072ee2.
2014-08-21 10:42:01:391 1168 cf4 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-08-21 10:42:01:391 1168 cf4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://{servername}/selfupdate/wuident.cab>. error 0x80072ee2
2014-08-21 10:42:01:391 1168 cf4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-08-21 10:42:01:391 1168 cf4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-08-21 10:42:01:391 1168 cf4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-08-21 10:42:22:435 1168 cf4 Misc WARNING: Send failed with hr = 80072ee2.
2014-08-21 10:42:22:435 1168 cf4 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-08-21 10:42:22:435 1168 cf4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://{servername}/selfupdate/wuident.cab>. error 0x80072ee2
2014-08-21 10:42:22:435 1168 cf4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-08-21 10:42:22:435 1168 cf4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-08-21 10:42:22:435 1168 cf4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-08-21 10:42:22:435 1168 cf4 Misc WARNING: DownloadFileInternal failed for http://{servername}/selfupdate/wuident.cab: error 0x80072ee2
2014-08-21 10:42:22:435 1168 cf4 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EE2
2014-08-21 10:42:22:435 1168 cf4 Setup FATAL: SelfUpdate check failed, err = 0x80072EE2
2014-08-21 10:42:22:435 1168 cf4 Agent * WARNING: Skipping scan, self-update check returned 0x80072EE2
2014-08-21 10:42:22:435 1168 cf4 Agent * WARNING: Exit code = 0x80072EE2
Here's what the client diagnostic tool returns:
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 7.6.7600.256. . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use
Checking Connection to WSUS/SUS Server
WUServer = http://{servername}
WUStatusServer = http://{servername}
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
Press Enter to Complete
Both of the above were run without any firewall at all. For some reason it appears as though (in the log anyway) it's trying to use a proxy. (when it shouldn't)
Updates work perfectly when plugged into our network, and while they're on the VPN they have access to all network resources. (mapped drives, etc)
Any help would be greatly appreciated, as I'm afraid this one has me stumped.

A while back we started having trouble with our WSUS server communicating with our laptops over our VPN.
First note here that may significantly assist in your diagnostics... the WSUS Server does NOT communicate with clients.. the *CLIENTS* communicate with the WSUS Server. So, it's not about the pathway from server-to-client, but rather from client-TO-server.
Ergo.. why can the clients not find the WSUS server when connected via VPN?
AU <<## SUBMITTED ## AU: Search for updates [CallId = {414E9C34-F810-46D5-9D6B-01001BCE24FB}]
I have no idea what/where this call to the WUA is coming from, but it's failing with a TIMEOUT error. My assumption, all other things considered, is that this is NOT a call to the assigned WSUS server. At a minimum, it's not a standard WUA detection for
updates from a WSUS server.
Checking Connection to WSUS/SUS Server
WUServer = http://{servername}
WUStatusServer = http://{servername}
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
Presumably the WSUS server communication is working perfectly, but I'll have to offer that as an assumption ONLY since I don't actually know what the client is talking to since you've masked that critical information from your query. I'm also assuming this
CDT output is from a client actually connected to the VPN.
ALSO: Please do NOT post logfiles in CODE BLOCKS... it makes them impossible to read, and I HATE horizontal scrolling. Just post them as *TEXT*.
For some reason it appears as though (in the log anyway) it's trying to use a proxy. (when it shouldn't)
Are the clients configured to USE a proxy when they shouldn't be? SHOULD they be required to use a proxy on the VPN connection and they're not? I can't tell what OS version the client is, since the logs are not complete enough, but since it's -2014- I'm
going to assume it's a Vista or later client.
What's the output from NETSH WINHTTP SHOW PROXY?
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

VPN connection drops after 1 minute or less

Hi All,
not sure if this is a server-side or client-side issue. Trying to establish a VPN connection from an MBP to my Mac Mini server (L2TP over IPSec, Shared Secret w/ Password authentication) I manage to connect, authenticate and establish a connection. However, after about 45-60 seconds I see no more traffic (from the remote LAN) coming through to the MBP. The status indicator still shows that the tunnel is up but I just don't get any further response from the server. I can still get to the web, however, the traceroute seems to indicate that this traffic is flowing outside the VPN tunnel (whether the "Send all traffic over VPN connection" option on the MBP is selected or not).
I've tried this with all combinations of 10.6.5 and 10.6.6 to no avail. It is possible to keep the tunnel alive just a little longer if I keep a ping to the server going on the MBP, but this eventually gets lost as well.
I've determined that there are some changes in the routing tables on the MBP whilst this is going on:
Last login: Thu Jan 20 09:45:37 on ttys001
guava:~ mark$ netstat -rn
Routing tables
## Normal Connection
Internet:
Destination Gateway Flags Refs Use Netif Expire
default 10.149.16.1 UGSc 13 0 en1
10.149.16/22 link#6 UCS 2 0 en1
10.149.16.1 0:0:5e:0:1:8e UHLWI 13 17 en1 1038
10.149.18.96 127.0.0.1 UHS 0 0 lo0
10.149.19.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 en1
127 127.0.0.1 UCS 0 0 lo0
127.0.0.1 127.0.0.1 UH 0 176 lo0
169.254 link#6 UCS 0 0 en1
192.168.0 link#8 UC 1 0 vmnet8
192.168.0.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 vmnet8
192.168.106 link#7 UC 1 0 vmnet1
192.168.106.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 vmnet1
guava:~ mark$ netstat -rn
Routing tables
## VPN Connection Alive
Internet:
Destination Gateway Flags Refs Use Netif Expire
default 10.149.16.1 UGSc 2 0 en1
default 192.168.1.180 UGScI 0 0 ppp0
10.149.16/22 link#6 UCS 3 0 en1
10.149.16.1 0:0:5e:0:1:8e UHLWI 3 0 en1 1198
10.149.18.96 127.0.0.1 UHS 0 0 lo0
10.149.19.255 ff:ff:ff:ff:ff:ff UHLWbI 1 8 en1
xx.xxx.xxx.xxx 10.149.16.1 UGHS 1 34 en1
127 127.0.0.1 UCS 0 0 lo0
127.0.0.1 127.0.0.1 UH 0 176 lo0
169.254 link#6 UCS 0 0 en1
192.168.0 link#8 UC 1 0 vmnet8
192.168.0.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 vmnet8
192.168.1 ppp0 USc 0 0 ppp0
192.168.1.180 192.168.1.160 UH 7 33 ppp0
192.168.106 link#7 UC 1 0 vmnet1
192.168.106.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 vmnet1
guava:~ mark$ netstat -rn
Routing tables
## VPN Connection but no net traffic coming back from server
Internet:
Destination Gateway Flags Refs Use Netif Expire
default 10.149.16.1 UGSc 11 0 en1
default 192.168.1.180 UGScI 0 0 ppp0
10.149.16/22 link#6 UCS 1 0 en1
10.149.16.1 0:0:5e:0:1:8e UHLWI 13 0 en1 1154
10.149.18.96 127.0.0.1 UHS 0 0 lo0
xx.xxx.xxx.xxx 10.149.16.1 UGHS 2 1644 en1
127 127.0.0.1 UCS 0 0 lo0
127.0.0.1 127.0.0.1 UH 0 176 lo0
169.254 link#6 UCS 0 0 en1
192.168.0 link#8 UC 0 0 vmnet8
192.168.1 ppp0 USc 1 0 ppp0
192.168.1.180 192.168.1.160 UH 21 1635 ppp0
192.168.106 link#7 UC 0 0 vmnet1
The MBP is connected via WiFi to a router which gives it 10.149.18.96. The remote network is on 192.168.1.0/24. The VPN server (as well as the DNS and DHCP server) are on machine 192.168.1.180 (the Mac Mini).
Neither the MBP nor the server logs really contain anything useful which would indicate why this is failing.
It looks as though this issue has been there for quite a long time in some form:
- http://discussions.apple.com/thread.jspa?threadID=1208715
- http://discussions.apple.com/message.jspa?messageID=10958263
- http://discussions.apple.com/thread.jspa?threadID=2462874
This is incredibly frustrating and I cannot understand while Apple has not done anything about this. Is there anyone here that is having the same problem and has possibly made some headway on this? Any suggestions would be highly appreciated!
Thanks.
Mark

First guess would be a faulty Openreach VDSL modem (the white box).
Call 0800 111 4567, explain the problem. Be polite but firm and insist on an engineer visit. The engineer will test the line and probably replace the modem.

Trouble about vpn connecting (PPTP VPN did not respond)

I am new in mac. These days I have searched a lot on line for the solution to this problem but none fixed it. So....
Our lab only have an instruciton for connecting vpn under windows and I succeeded to do this by following this in windwos 7.
There is a host name instead of ip address in the instruciton and I think that should not be the problem.
And in the protocol of TCP/IP property settings, the user was asked to Remove the tick before “Use default gateway on remote network”. Besides, in the instruction, it sets to obtain the IP address and DNS address automatically, so that I do not have such inforamtion about the server of our lab.
In my new macbook pro (Mac ox lion 10.7.3), I did the following things:
1. in system properties->network, Select the + button at the bottom left of the screen to add a new connection.
2. Select the following:
a. Interface: VPN
b. VPN Type: PPTP
c. Service Name: SAS VPN
d. Select Create.
3. Configuration: default
    server address: host name “xxx.xx.xxxx.xx”
    account name: (I am sure there is no error in this)
   encryptiong: none
4. click Authorization settings to input the password.
5. Click the Advanced button. and Select Options. Verify Send all traffic over VPN connection is checked. (and is not checked ) (I tried both, none of them worked). About the other seetings.
6. On the TCP/IP tab, set "Configure IPv4" to "Using PPP." So I can not input the DNS server information.
7. click apply and then try to connect.
However, it returned me an error said " PPTP-VPN server did not respond. Try to reconnect. If that continues....."
I think there are lots of experts in mac os x. Can anyone here help me with this? Thanks a lot in advance!

>> encryptiong: none
I found out, that you NEED the encryption in Lion Server VPN.
I understand, that you use Lion Server as you mention the problem here in the Lion Server section.
I do the following: Install the "Admin Tool VPN" from App-Store for some Euros. Than I found section PPTP and there is a check for
a) Active
b) Compression and Encryption
I take the check for b) out and restart (Off / On), took my XP-Notebook and connected via PPTP and all working!
Since Lion Apple hide a lot of things from the official tools and if you have some special tools, you can activate function. There is
Level 1, the userlevel: Something like Dashboard in the new MS-Servers or the Server App in the new Lion Server
Level 2, the administrator level: The difference between Server App and Server Admin! The Server Tools you need download separatly as you know after a while, something is missing. Same with the new Airport Utility: Userlevel tool = AU 6.0 with grafical fun and some basics, AU 5.6 is the tool for the admin what you separtly need download.
Level 3, the special deeper view: Typically it is the command line interface, CLI, but if you need some GUI (grafical user interface), you buy an App like Admin VPN Tool and this tool (App for some Euros) in real does nothing else than comfortably set some inside switches and flags that the offical GUI admin tools not have realized.
Why?
Oh, I think it's because security issues. You want the Mac Server become like a Microsoft Server? So, you shouldn't use not encrypted connections and that's (in my understanding) the reason why the Lion Server EXPECTS YOU to use encryption and the official tools not give you the oportunity to switch the encryption off!

BPC NW 10.0 - Over VPN connection, can't launch Excel add-in - can't download/install Office EPM add-in

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