BPC Optimization Server Time Out error message

We’re using BPC 7.5 MS and on patch level 111.02
There’s two front-end servers and one back-end.
When completing a full optimization with compression on an application we immediately get the optimization popup screen with no processing information only a “Server Time Out” error message.
Optimization was taking a long to time run and sometimes timed out.  To try and resolve this issue we have just updated indexes and statistics and during our test in production we now receive the “Server Time Out” error message immediately. However, the records from tbl.Factwb and tbl.Fac2 did move to the tbl.Fact.
Our development environment test ran fine.
Any suggestions?
Thanks.

Hi Michael,
please look in the logs maybe you will found more informations regarding the timeout and eventually share it.
There are several notes about a timeout in 10 version,
1394533 - 'Server Time Out' error when performing Modify Application, Full Process of a dimension, or Full Optimize this is related with NLB
but it could be also related with the web.config 1628908 - How to fix Optimize with compress time-out failure
or if you reach the max number of connection
1635749 - Error Message: Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool
Regards
     Roberto

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    INITIATING CONNECTION Jun 01 20:21:49.337  -- host:shcp01.hosting.zen.net.uk -- port:995 -- socket:0x0 -- thread:0x7fd8d453f2b0
    INITIATING CONNECTION Jun 01 20:21:49.338  -- host:pop3.live.com -- port:995 -- socket:0x0 -- thread:0x7fd8d35cf7f0
    INITIATING CONNECTION Jun 01 20:21:49.338  -- host:mailhost.zen.co.uk -- port:25 -- socket:0x0 -- thread:0x7fd8d4300380
    INITIATING CONNECTION Jun 01 20:21:49.338  -- host:smtp.live.com -- port:587 -- socket:0x0 -- thread:0x7fd8d424f170
    INITIATING CONNECTION Jun 01 20:21:49.338  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x0 -- thread:0x7fd8d47092e0
    INITIATING CONNECTION Jun 01 20:21:49.339  -- host:mail.legacy-link.co.uk -- port:110 -- socket:0x0 -- thread:0x7fd8d4421a40
    INITIATING CONNECTION Jun 01 20:21:49.359  -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fd8d35cca80
    CONNECTED Jun 01 20:21:49.428 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:995 -- socket:0x7fd8d357d8d0 -- thread:0x7fd8d453f2b0
    CONNECTED Jun 01 20:21:49.434 [kCFStreamSocketSecurityLevelNone]  -- host:mailhost.zen.co.uk -- port:25 -- socket:0x7fd8d3609880 -- thread:0x7fd8d4300380
    CONNECTED Jun 01 20:21:49.447 [kCFStreamSocketSecurityLevelNone]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
    CONNECTED Jun 01 20:21:49.448 [kCFStreamSocketSecurityLevelNone]  -- host:mail.legacy-link.co.uk -- port:110 -- socket:0x7fd8d45475d0 -- thread:0x7fd8d4421a40
    READ Jun 01 20:21:49.459 [kCFStreamSocketSecurityLevelNone]  -- host:mailhost.zen.co.uk -- port:25 -- socket:0x7fd8d3609880 -- thread:0x7fd8d4300380
    220 smarthost03.mail.zen.net.uk ESMTP Exim 4.72 Sat, 01 Jun 2013 19:21:49 +0000
    READ Jun 01 20:21:49.466 [kCFStreamSocketSecurityLevelNone]  -- host:mail.legacy-link.co.uk -- port:110 -- socket:0x7fd8d45475d0 -- thread:0x7fd8d4421a40
    +OK Dovecot ready.
    READ Jun 01 20:21:49.468 [kCFStreamSocketSecurityLevelNone]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
    220-shcp01.hosting.zen.net.uk ESMTP Exim 4.80 #2 Sat, 01 Jun 2013 20:21:40 +0100
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    WROTE Jun 01 20:21:49.487 [kCFStreamSocketSecurityLevelNone]  -- host:mailhost.zen.co.uk -- port:25 -- socket:0x7fd8d3609880 -- thread:0x7fd8d4300380
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    +OK
    CAPA
    TOP
    UIDL
    RESP-CODES
    PIPELINING
    STLS
    USER
    SASL PLAIN LOGIN
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    250-smarthost03.mail.zen.net.uk Hello [192.168.0.11] [217.155.46.20]
    250-SIZE 134217728
    250-ETRN
    250-PIPELINING
    250-STARTTLS
    250 HELP
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    READ Jun 01 20:21:49.542 [kCFStreamSocketSecurityLevelNone]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
    250-shcp01.hosting.zen.net.uk Hello dsl-217-155-46-20.zen.co.uk [217.155.46.20]
    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250-STARTTLS
    250 HELP
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    +OK Dovecot ready.
    READ Jun 01 20:21:49.557 [kCFStreamSocketSecurityLevelNone]  -- host:mail.legacy-link.co.uk -- port:110 -- socket:0x7fd8d45475d0 -- thread:0x7fd8d4421a40
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    WROTE Jun 01 20:21:49.569 [kCFStreamSocketSecurityLevelNone]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
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    +OK
    CAPA
    TOP
    UIDL
    RESP-CODES
    PIPELINING
    USER
    SASL PLAIN LOGIN
    READ Jun 01 20:21:49.626 [kCFStreamSocketSecurityLevelNone]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
    220 TLS go ahead
    READ Jun 01 20:21:49.630 [kCFStreamSocketSecurityLevelNone]  -- host:mail.legacy-link.co.uk -- port:110 -- socket:0x7fd8d45475d0 -- thread:0x7fd8d4421a40
    +OK Logged in.
    READ Jun 01 20:21:49.645 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.live.com -- port:587 -- socket:0x7fd8d4805720 -- thread:0x7fd8d424f170
    220 BLU0-SMTP45.phx.gbl Microsoft ESMTP MAIL Service, Version: 6.0.3790.4675 ready at  Sat, 1 Jun 2013 12:21:49 -0700
    WROTE Jun 01 20:21:49.655 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:995 -- socket:0x7fd8d357d8d0 -- thread:0x7fd8d453f2b0
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    READ Jun 01 20:21:49.699 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:995 -- socket:0x7fd8d357d8d0 -- thread:0x7fd8d453f2b0
    +
    READ Jun 01 20:21:49.705 [kCFStreamSocketSecurityLevelNone]  -- host:mail.legacy-link.co.uk -- port:110 -- socket:0x7fd8d45475d0 -- thread:0x7fd8d4421a40
    +OK Logging out.
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    WROTE Jun 01 20:21:49.737 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:995 -- socket:0x7fd8d357d8d0 -- thread:0x7fd8d453f2b0
    READ Jun 01 20:21:49.781 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:mailhost.zen.co.uk -- port:25 -- socket:0x7fd8d3609880 -- thread:0x7fd8d4300380
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    250-SIZE 134217728
    250-ETRN
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250 HELP
    WROTE Jun 01 20:21:49.782 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
    EHLO [192.168.0.11]
    READ Jun 01 20:21:49.789 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:995 -- socket:0x7fd8d357d8d0 -- thread:0x7fd8d453f2b0
    +OK Logged in.
    READ Jun 01 20:21:49.794 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.live.com -- port:587 -- socket:0x7fd8d4805720 -- thread:0x7fd8d424f170
    250-BLU0-SMTP45.phx.gbl Hello [217.155.46.20]
    250-TURN
    250-SIZE 41943040
    250-ETRN
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-8bitmime
    250-BINARYMIME
    250-CHUNKING
    250-VRFY
    250-TLS
    250-STARTTLS
    250 OK
    WROTE Jun 01 20:21:49.813 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:mailhost.zen.co.uk -- port:25 -- socket:0x7fd8d3609880 -- thread:0x7fd8d4300380
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    READ Jun 01 20:21:49.823 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
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    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250 HELP
    WROTE Jun 01 20:21:49.835 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:995 -- socket:0x7fd8d357d8d0 -- thread:0x7fd8d453f2b0
    QUIT
    WROTE Jun 01 20:21:49.847 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.live.com -- port:587 -- socket:0x7fd8d4805720 -- thread:0x7fd8d424f170
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    WROTE Jun 01 20:21:49.874 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
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    READ Jun 01 20:21:49.882 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:995 -- socket:0x7fd8d357d8d0 -- thread:0x7fd8d453f2b0
    +OK Logging out.
    READ Jun 01 20:21:49.920 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
    235 Authentication succeeded
    READ Jun 01 20:21:49.935 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.live.com -- port:587 -- socket:0x7fd8d4805720 -- thread:0x7fd8d424f170
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    WROTE Jun 01 20:21:49.954 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:shcp01.hosting.zen.net.uk -- port:25 -- socket:0x7fd8d357e660 -- thread:0x7fd8d47092e0
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    READ Jun 01 20:21:49.990 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:pop3.live.com -- port:995 -- socket:0x7fd8d3566de0 -- thread:0x7fd8d35cf7f0
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    WROTE Jun 01 20:21:50.016 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:pop3.live.com -- port:995 -- socket:0x7fd8d3566de0 -- thread:0x7fd8d35cf7f0
    CAPA
    READ Jun 01 20:21:50.085 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:p03-imap.mail.me.com -- port:993 -- socket:0x7fd8d43f4a50 -- thread:0x7fd8d35cca80
    * OK [CAPABILITY nk11p00mm-iscream003 1Q49 XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (1Q49:17990) nk11p00mm-iscream003
    WROTE Jun 01 20:21:50.102 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:p03-imap.mail.me.com -- port:993 -- socket:0x7fd8d43f4a50 -- thread:0x7fd8d3306920
    1.239 AUTHENTICATE ATOKEN MTA0MjMxNzgwNgAxMDQyMzE3ODA2AEFRQUFBQUJScEh6Y0NvTngzS1E5bzNOQXJ0WDdHeWxvZ2IwQ0h zYz0=
    READ Jun 01 20:21:50.105 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:pop3.live.com -- port:995 -- socket:0x7fd8d3566de0 -- thread:0x7fd8d35cf7f0
    -ERR unrecognized command
    WROTE Jun 01 20:21:50.135 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:pop3.live.com -- port:995 -- socket:0x7fd8d3566de0 -- thread:0x7fd8d35cf7f0
    USER ****
    READ Jun 01 20:21:50.221 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:pop3.live.com -- port:995 -- socket:0x7fd8d3566de0 -- thread:0x7fd8d35cf7f0
    +OK password required
    WROTE Jun 01 20:21:50.236 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:pop3.live.com -- port:995 -- socket:0x7fd8d3566de0 -- thread:0x7fd8d35cf7f0
    PASS ******
    READ Jun 01 20:21:50.271 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:p03-imap.mail.me.com -- port:993 -- socket:0x7fd8d43f4a50 -- thread:0x7fd8d3306920
    1.239 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User crispinellison logged in
    WROTE Jun 01 20:21:50.317 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:p03-imap.mail.me.com -- port:993 -- socket:0x7fd8d43f4a50 -- thread:0x7fd8d3306920
    2.239 ID ("name" "Mac OS X Mail" "version" "6.3 (1503)" "os" "Mac OS X" "os-version" "10.8.3 (12D78)" "vendor" "Apple Inc.")
    WROTE Jun 01 20:21:50.361 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:smtp.live.com -- port:587 -- socket:0x7fd8d4805720 -- thread:0x7fd8d424f170
    EHLO [192.168.0.11]
    READ Jun 01 20:21:50.449 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:smtp.live.com -- port:587 -- socket:0x7fd8d4805720 -- thread:0x7fd8d424f170
    250-BLU0-SMTP45.phx.gbl Hello [217.155.46.20]
    250-TURN
    250-SIZE 41943040
    250-ETRN
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-8bitmime
    250-BINARYMIME
    250-CHUNKING
    250-VRFY
    250-AUTH LOGIN PLAIN
    250 OK
    WROTE Jun 01 20:21:50.468 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:smtp.live.com -- port:587 -- socket:0x7fd8d4805720 -- thread:0x7fd8d424f170
    AUTH PLAIN  (*** 40 bytes hidden ***)
    READ Jun 01 20:21:50.475 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:p03-imap.mail.me.com -- port:993 -- socket:0x7fd8d43f4a50 -- thread:0x7fd8d3306920
    * ID NIL
    2.239 OK Completed
    WROTE Jun 01 20:21:50.525 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:p03-imap.mail.me.com -- port:993 -- socket:0x7fd8d43f4a50 -- thread:0x7fd8d4300380
    3.239 LIST "" ""
    READ Jun 01 20:21:50.679 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:p03-imap.mail.me.com -- port:993 -- socket:0x7fd8d43f4a50 -- thread:0x7fd8d4300380
    * LIST (\Noselect) "/" ""
    3.239 OK Completed
    WROTE Jun 01 20:21:50.699 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:p03-imap.mail.me.com -- port:993 -- socket:0x7fd8d43f4a50 -- thread:0x7fd8d4300380
    4.239 LOGOUT
    READ Jun 01 20:21:51.012 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:pop3.live.com -- port:995 -- socket:0x7fd8d3566de0 -- thread:0x7fd8d35cf7f0
    +OK mailbox has 1 messages
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    <b>
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    Regards
    Babu

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