BPC Web Page not access from Client

Question

Dear Experts,
We have BPC QA system installed in multi environment DB server and APP server,
the issue is :
the BPC Web Page is able to access from App server localhost (http://appserver IP/osoft/)
but client not able to access the BPC Web Page from the client machine
it showing error bellow . I have check the security and .Net version in IIS and compare with BPC development which is installed in single environment without any issue, Kindly need advice on what
need to be check in the APP Server and DB server.
===========================
Server Error in '/OSoft' Application.
The request failed with HTTP status 401: Unauthorized.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Net.WebException: The request failed with HTTP status 401: Unauthorized.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 
Stack Trace:
[WebException: The request failed with HTTP status 401: Unauthorized.]
   System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1303
   System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218
   WebInfoService.WebInfoService.Query(String strQueryType, String strParameter, String strContext, String strSecurity) +98
   OSoft.Consumers.ZFP.WebBase.Utility.GetLastUserApp(CPMUser& mUser, String strAppServerURL, String strSecurity, String strContext, Boolean bServerPathReset) +1517
   OSoft.Consumers.ZFP.WebBase.PageBase.Page_Init(Object sender, EventArgs e) +219
   System.EventHandler.Invoke(Object sender, EventArgs e) +0
   System.Web.UI.Control.OnInit(EventArgs e) +67
   System.Web.UI.Control.InitRecursive(Control namingContainer) +241
   System.Web.UI.Page.ProcessRequestMain() +197
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Answer 1

Hi,
This error usually means that the user doesnt have the proper authorizations. So please login to the appset with the ADMIN ID and check the task profile and the member access profile of the user. Assign appropriate authorizations.
Hope this helps.