BPM getting failed with unknown error in inbound queue

Hi ,
I am using BPM for simple  IDOC collection( time based collection) .Its working fine also .However once it fail   we can see the BPE failed in inbound processing error in smq2 and status  is  system faliure.
on debugging we can see a unknown error in transformation step that error in conversion [NN]. to proxy Z_interface name ( the proxy which automatically get created for transformation step. ) data related issue.
When we check the same  input data in IR its working fine in message mapping . we are unable to find any other error either in BPM or in the input data.
The most surprising thing is that when we deleted the message from queue and  re-triggered the IDOC once again from SAP system then its worked fine .
Can any body kindly suggest what can be the probable reason of this .As we are afraid that if the same thing will happen in production what we will do without any expalination we can't delete queue and retrigger  IDOCs there.
Regards,
saurabh

One option would be to raise an exception for such steps....in the Exception handler you can repeat the same step....in your case it will be the mapping (n:1) .....are you sure that the process failed in Transformation step and that the data was correct....i mean all the 5 IDOCs were sent as an input to the mapping?
Can you ensure that during this time there was no connection issue between the BPM and the mapping runtime (IE)....may be you can check with your BASIS.
Regards,
Abhishek.

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