BPM - Multiple users in the same lane

Hi,
We have a process with 3 roles which are the Tax Accountant, Supervisor and Tax Manager. We have created 3 lanes in our BPMN. The process is exactly the same for more than 50 countries so we have more than 20 Tax accountants who will execute these tasks.
How can I trace which user has executed which tasks?
Do I need to code somewhere that the tasks for England are going to User A and the tasks for Sweden are going to user B for example? I would prefer that all my user go to the same UWL, that they can take any task but that we can keep a log of who has executed what. Can you please explain me how to do this and if this is the best way to proceed?
Thanks
Martin

Hello Martin,
You can use SAP BRMS to route the tasks to different users based on the location. Please refer [Guide 3|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/502d481c-8da6-2b10-68b8-e374cd30913f] for integrating BRMS to BPM. Also, you can develop a custom web service that tracks / logs this rule based assignment of tasks to individuals. You may also refer [Runtime User Assignment for Human Activities in BPM|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/b028cc99-0fc2-2b10-cbaf-89f017ef944d] for assigning the users determined using BRMS.
Hope this helps.
BR,
Bala

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