BPM Process Monitoring

Dear All,
We have implemented a BPM process in NWCE 7.2 SP03 for KM document approval. In order to monitor this BPM process we tried to use Process List Viewer http://help.sap.com/saphelp_nwce72/helpdata/en/4a/ee9c8588946d62e10000000a42189c/frameset.htm which provided by SAP as standard function. But we want to the link which an attribute in process to KM document shown in the process list either. Is it possible to customize the Process List Viewer only for this BPM process? Which Service or API is used by SAP to get BPM Process to monitor? May we use this Service or API to implement own Process List / Process Instance Monitoring?
Thanks in advance & Regards
Yao

Hi Yao,
unfortunately it is not possible to customize the Process List Viewer.
In your case I would recommend to create a custom process dashboard with Visual Composer, using the BPM datasources and reporting activity.
Regards,
Christian

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Message Monitoring for each within the BPM process

I have a question concerning message monitoring within a BPM process. I receive an IDOC into my BPM process. I then have three transformation steps before sending an E-mail to the end receiver. When I look at the messages in the workflow log, I am unable to see the message after each transformation step. In the log display if I click the instance ID for all steps except the first step I am unable to see a message.
List of Message Objects
Object Type              Instance    ID                          Creation Time
ZXI_PROXY...0001     DC9F66530C7899F1AC430017A44943B2     11:04:39
ZXI_PROXY...0001     DC9F66530C789FF1AC430017A44943B2     11:04:39
ZXI_PROXY...0001     DC9F66530C78A5F1AC430017A44943B2     11:04:39
ZXI_PROXY...0001     DC9F66530C78B1F1AC430017A44943B2     11:04:39
ZXI_PROXY...0001     DC9F66530C78ABF1AC430017A44943B2      11:04:39
ZXI_PROXY...0001     DC9F614BA98C51F1AC430017A44943B2      10:28:40
If I click all except the first instance I receive the following message:
No messages available for selection
Message no. XMS_ADM113
Is there a way to make the message persistent after each step within the process? I would like to see the data after each step in the workflow log. Is this possible?
I do receive the e-mail from the send step so I know that it's completing the process. What I'm not sure of is if each step individually processed the data as I expected.

Hi Audra,
Check this link
BPM monitoring
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/e7bc3a5a-0501-0010-1095-eb47159e169c
Sachin

Queries on Business Process Monitoring (BPM) & Interface Monitoring

Dear all,
I have got a few queries on the subject and would greatly appreciate any valuable inputs.
Before I proceed, want to clarify that I have downloaded all overtly available documents (PDFs, SIMs) from the following URLs:
http://service.sap.com/rkt-solman
http://service.sap.com/solutionmanager Media Library
http://service.sap.com/bpm Media Library
I may not have read them all though since I come from a Functional angle.
Kindly reply to whatever query you can please. Not all of them are sequential.
Queries:
(1) How are Interfaces with External Systems (beyond the firewall of the enterprise) monitored ?
(2) Is it really worth listing all such External Systems as Logical Components in their own right ? I guess this makes sense if at a Process Step level, one wants to list a 'specific' Logical Component involved instead of 'generic' term like External System. However, it would benefit only if Interface Monitoring is feasible; isn't it ?
(3) There are Interfaces which are built between SAP and External System and serve various Business Processes under various Business Scenarios. In such circumstances, it is not easy to list which Process 'owns' the Interface. Therefore, under a normal Implementation Project structure (SOLAR02), choosing a particular Process Step, getting into 'Development' Tab and listing the Interface Program name may not be feasible, since there is no particular place where it belongs.
Is it therefore a good idea to create namesake Scenario for capturing all interfaces and list a library of all interfaces and store documents right there ? If so, will these namesake processes be of any use in BPM at a later date ?
(4) If my primary objective is to accomplish Interface Monitoring and not Business Process Monitoring per se, is it a good idea to create a new Solution Landscape, and manually create Business Processes that are suited to list Interfaces than to assign Template or Implementation Project to the Solution Landscape, and inherit those Processes ?
(5) What is it that a SAP Competence (Support) Centre will find as a 'major' gain in activating BPM to monitor Interfaces alone - is there something that SolMan's BPM based Interface Monitoring gives more than what PI level reporting may provide them with ?
(6) In Interfaces with Non-SAP Systems (some of them are old/ proprietary legacy systems with Credit Card companies; some of them are like 'Active Directory' servers), is it possible to define Metrics for BPM that such systems will contribute to SolMan, for reporting purposes ? Or, is it too much to hope for
Thanks again, for your patience and advance thanks for your kind responses.
Srini
Bes

Hi,
Welcome to BPM
You have asked too many questions in a single Post, Please read rules of engagement before posting
You can monitor the following without any trouble.
● ALE/EDI
● qRFC
1) Its obvious, if your firewall blocks all your request to external enterprise, it is not possible to monitor.
3) These interfaces are not the one related to development tab in SOLAR02, you have to map them from BPM.
4) Yes, you don't have to depend on any project for your processes, you can add it in your Solution Landscape.
5) Post a Separate Thread!!!
6) Post a Separate Thread!!!
Hope this gives a better idea.
Feel free to revert back.
--Ragu

Business Process Monitoring with SAPCCMSR Agents

Hi
I have installed a SAPCCMSR Agent in a non-sap system to monitor log files.
This is the configuration about a particularly log file:
LOGFILE_TEMPLATE
DIRECTORY="E:\LOG"
FILENAME="senddata*.txt"
PATTERN_0="error"
VALUE_0=RED
MONITOR_NEWEST_FILES=1
In this folder every day, log are created (with name senddata-DD-MM-YYYY) and I would like to monitor only the last log produced to search for error.
When the agent run, it creates a monitor in rz20 with the name of the current log(for example senddata-08-09-2014).
Tomorrow when a new log will created, the monitor will change its name (for example in senddata-09-09-2014).
I also want use business process monitoring to create a monitor and assign the mte in rz20.
When I choose from a list which monitor assign, it give me the name of the ccms monitor that have the name valid for today(senddata-08-09-2014).
The problem is that tomorrow this MTE will change its name and will invalidate my monitor in bpm.
I tried to insert manually the value in bpm monitor like ...../senddata*/.... to see if dinamically, it will acquire the monitor with the name in rz20.
But this doesn't work.
Anyone have an idea on how monitor this?
Thanks very much & Best regards
Marco

Hi Mark,
When the agent run, it creates a monitor in rz20 with the name of the current log(for example senddata-08-09-2014).
"senddata-08-09-2014 " - Is this the name of your log file created on OS level everyday ?
If yes, then why not after every log switch after end of day, a file with name sendata replaces its old content with the contents of current logs ?
This "replacing" is scheduled to run every 5 mins from OS level(cron script) and it picks the name of the file using current date method ?
In this was you will have your monitor with same name.
Regards,
Divyanshu

Using ARIS process models as the foundation for Business Process Monitoring

Hello,
Do anyone know if you can use IDS Scheer ARIS process models and the integration between IDS Scheer ARIS and SAP Solution Manager as the starting point for end-to-end Business Process Monitoring (BPM) so that you get the process description/model automatically in Solution Manager BPM and just need to configure the monitoring (more or less that you monitor against the modelled process in ARIS)?
Is there an API for SAP Solution Manager BPM so that non-SAP solutions/systems can be part of the end-to-end process monitoring?
If not, how do you usually integrate non-SAP solutions that are part of an end-to-end process that you want to monitor into SAP Solution Manager BPM, or do you not use Solution Manager BPM for this?
What is the roadmap for SAP around SAP Solution Manager BPM when it comes to non-SAP systems/applications/solutions and the new SAP NetWeaver BPM functionality?
Regards,
Markus Johansson

Hello Markus,
I just paste my answer form the other forum entry Re: Business process management strategy in SAP?
in a nutshell BPM Netweaver is focussing on so called edge-processes (usually
SOA-based and often workflow related). These edge-processes a thought to enhance exisitng core business processes and should provide the fast competitive edge versus competitors. Examples would be also xApps. For this Netweaver provides process modelling tools, where you can get exectuable code through the integration between CE and PI. The monitoring part for these processes is mainly targeting business end-users and business manager.
Business Process Monitoring with Solution Manager focusses on core business processes which are realized with the "conventional", "old" SAP Architecture, e.g. Order-to-Cash or Procure-to-Pay. You get a combination of technical monitors (average response times of transactions, background job runtimes, monitors for IDOC or qRFC processing) and application related monitors (you get more than 200 pre-configured application monitors out-of-the-box like number of overdue customer orders or outbound deliveries or number of deliveries with goods issue posted but no invoice). The target group here is the support organization of the customer, from Basis-Support over application support on IT side to process owner on business department side.
Overview presentations can be found under
https://service.sap.com/bpm --> Media Library --> Customer Information -->
"Business Process Monitoring - Part 1 & 2".
Or look under https://www.sdn.sap.com/irj/sdn/nw-processmonitoring
In the end BPM Netweaver and BPMon SolMan are complementary for different purposes and different target groups.
Best Regards
Volker

Performance of jdbc mapping lookup vs BPM Process

Hello fellow consultants,
I have project on AEX upcoming and now I`m deciding the strategy.
I have to implement few processes for which I will use BPM. But inside these processes I have few jdbc calls for logging to the oracle db.
Regarding the performance - what is better approach?
make these jdbc calls as a jdbc lookup in mapping
perform it as a regular part of bpm process
Thank you for suggestions
VB

Hi VB,
I have a different opinion than Fouad although I can understand his point, but for me, lookUps are rarely good and well implemented and it should be used in a very specific, required and critical scenarios. This is because this lookUp connection is not manageable, out of monitoring stuff and I don't think in the mapping step is the correct moment to open a JDBC connection with partner all of sudden.
My Idea is more for the point number 2, where you have everything well explicit step by step, opening the connection being manageable, with monitoring even though it may bring one or two steps more to your BPM but I'm more concerned at this moment to follow the best practice of integration and thinking in Performance I don't think there will be a gain that would justify the JDBC Lookup.
Regards,
Diego

Business Process Monitoring: restrict authorization to confirm alerts

Hello Experts,
I am working with Solution Manager's Business Process Monitoring and I am now facing these questions regarding roles and authorizations to allow/forbid alert confirmation:
- What is the authorization mechanism behind alert confirmation in BPM? Is a specific authorization object involved when pressing the button "Confirm selected"?
- Is it possible to adjust roles (if no standard role is available) in order to have, for example,
--Role1: give users the authorizations to walk through DSWP transaction, see business processes' alerts and confirm them
--Role2: give users the authorizations to walk through DSWP transaction, see business processes' alerts but NOT allow them to confirm any alert?
Our Solution Manager version:
SAP EHP 1 for SAP Solution Manager 7.0 (SP22)
ST-PI 2008_1_700 level2
ST-SER 701_2008_2 level 6
ST-A/PI 01M_CRM570
I hope I managed to explain my doubts properly; any help will be very appreciated.
Thanks in advance for your support,
best regards
Paolo

Hello Paolo,
it is the first time that I hear that request. Can you explain what your use case is? Why would you allow some users to see and analyze alerts but do not let them confirm the alerts if the problem is solved?
As the user/date/time is logged if somebody confirms you have the transaparency who confirmed which alert at what point of time.
I think that currently no such split in authorizations is supported but perhaps you can find something in the securtiy guide.
Best Regards
Volker

Monitoring proxy abap in business process monitoring

Hi
Expert. Iu2019m working with Business Process Monitoring in my Solution Manager 7.0 sp20.
I would to monitor the communication between SAP ECC and SAP PI.
SAP ECC and SAP PI communicate by proxy.
I would know if can I monitor the proxy abap using SAP PI Message Error Monitoring based on Message-Based-Alerting (RWB).
I have just defined the alert category in abap stack and in RWB. In RWB I have inserted all information in u201CConditionsu201D fields and in the u201CWhere did the error occur?u201D fields I have chose:
Integration engine : XI Proxy
Error Code: *
Is this the correct procedure to monitor a proxy abap?
Thanks a lot
Giou2019

Hello Giovanni,
The described procedure looks correct in general. If you have set any restrictions in "Conditions" fields than you will only monitor on these specific message. If not all message will be considered which turn into a error status on the ABAP Proxy.
For information regarding the PI/XI Message Based Alerting please refer to service.sap.com/bpm -> Media Library -> Technical Information "Setup Guide - Interface Monitoring".
Best regards,
Maciej

What is Business Process Monitoring Tool (BPMT)?

Dear colleagues
There is also a strange tool named Business Process Monitoring Tool (BPMT), provided as an Add-on installation within SAP Netweaver 701 SP06
[Note 1453759 - BPMT 701 Business Process Monitoring Tool: Installation|https://service.sap.com/sap/support/notes/1453759]
What is it, and how it is connected with SAP NW BPM?
Any explanation would be much appreciated

Hi,
this tool is to provide a business process monitoring within the ABAP stack. So you're able to get information about "how many processes of process X have not been finished, yet". This is based on several agents listening to the business process implementations (e.g. SAP Business Workflow) and provides those generated events to a monitoring engine.
As far as I know this component has not been released, yet. I don't know the delivery date (maybe in QII or QIII 2011) --> who know's?
Cheers
Martin

Monitoring Types on Business Process Monitoring

Hi All
I am currently busy with setting up business process monitoring in our company.
I have gone through all the steps and am currently at a stage where I have to test the monitoring types.
Can anyone please explain what kind of information is required on the monitoring types and if you can also give me a brief explanation on the different kinds of monitoring types and what exactly the do because when I am trying to set them up, nothing is happening and I am not getting any alerts.
Regards
Khuselwa

Hi Khuselwa,
Have you already checked the information provided on the BPM Website in SAP Support Portal?
[http://www.service.sap.com/bpm|http://www.service.sap.com/bpm]
Best regards,
Ruediger

Business Process Monitoring: Activate Business Processes

Hi!
I am on SAP Solution Manager 7.0 and have the following SAP landscape:
SAP XI/PI, SAP ERP 2005.
I would like to monitor the IDOCs sending from SAP ERP to SAP XI in Business Process Monitoring.
I successfully acitvated the Business Process Monitoring.
My problem:
I cannot choose/see any business processes in the area Business Process Monitoring Setup --> Business Processes.
I already defined the Solution Support Organization with 2 members and choossed all the monitoring roles.
Qurstion
How to make visible any business processes in this area?
Thank you very much!
regards
Thom

Hello Thom,
perhaps you should also have a look into the Setup Guide for Interface Monitoring under https://service.sap.com/bpm --> Media Library --> Technical Information.
Regards
Volker

Business Process Monitoring - Application Monitoring help.

Hi all,
Through Business Process Monitoring, I am trying to configure monitoring on table NAST, so that an alert will be generated for Billing documents print outputs (application=V3, transm. medium=1) on specific message types, if the processing status is equal to either 0 (not processed) or 2 (incorrectly processed).
I have configured this through application monitoring, using the 'Messages (Output Determination)' monitoring object. Under this, was able to configure the 2 key figures of "unprocessed messages" and "incorrectly processed messages" with the parameters mentioned above (application and message type).
I set the yellow alert threshold to 1, and the red alert threshold to 2, as I want to be notified each time a print output goes into status 0 or 2, and that a red alert be generated in the case where 2 or more print outputs are not successful.
However, upon activation of this monitoring, I came across the following issue: The table NAST already has over 40 historic entries of unprocessed and incorrectly processed messages for these message types. The monitoring is picking up all these entries right away, and therefore a red alert is being generated.
There does not appear to be a way to configure the monitoring to only look for new entries in the table matching the criteria, e.g. look for billing docs with status = incorrectly processed during the last 24 hours. It seems that unless the existing entries in the table NAST are either deleted or have their status changed to "processed", the monitoring will always pick up these entries and report a red alert, even if no new entries are discovered.
Does anyone know how a way of configuring a date range with this type of monitoring, or do I have to modify the existing entries in the table (either delete them, change their status or set the "disregard" indicator on the messages in the table) before this monitoring will work as I hoped it would?
Secondly - a more general point - although there are lots of good documents on configuring Business Process Monitoring, I have not yet found one which gives full details on all the different types of application monitoring available, and how each of them can be configured. I know that within Application Monitoring, when you choose a monitoring type, the grey box at the top half of the screen gives some good information on what the monitoring does and how to configure it, but a document which captures all these monitoring types in one place would be very useful - if anyone could point me in the right direction I'd appreciate it!
Thanks in advance for any help with the first issue above,
Regards,
John

Hi John,
you get an overview about all available key figures in the PPT "Business Process & Interface Monitoring - Part 2" under https://service.sap.com/bpm --> Media Library --> Customer Information. It lists all Monitoring Object and Key Figures with Select-Options. There is no document that describes the setup of every key figure as the setup is too similar for most objects. Therefore the grey text boxes within the tool.
The NAST collector will always pick-up everything older than x days. So you would have to process or delete the olde entries. But it is a good advise that for this rather technical key figure we should think about a delta mechanism like with our IDOC or ABAP dump monitor.
Best Regards
Volker

How to check the progress of a BPM process I started ?

Hi,
I used to build workflow with Guided Procedure, and there is a GP Runtime Workcenter where a user can find the processes he/she started, or being as an admin/overseer/owner. For GP, it is much more powerful than UWL.
Now I'm testing BPM with the following secnario, but I don't know how the user starting a process to monitor the progress with UWL ? (I do not think NWA is a good tool for BPM user, correct me if I'm wrong )
My scenario is : User fill in a leave-request data form built with Web Dynpro iView (not part of BPM task), and click submit, the iView start a BPM process. This process will go through the approvers. The user need to check the progress.....how can he/she find the process in UWL ? (He/She has no working items)
I really want to know the best practice to present the process prgress to a user who is relative to the process instances (as initiator, admin, or participant)
Thanks

Hi,
You can do it several ways.
1> a) After starting the process, go to NWA [http://<hostname>:<port>/nwa]
     b) Go to 'Operations' -> Processes and Tasks' -> 'Manage Process'.
     c) Choose the Process instance you started and click on the 'Process flow'.
This will show you a page with the process digram with a grenn 'token' beside the active step.
2> The other way ( dificult to achieve, easier to use)
     a> During process design, for every human activity UI, write down the process steps on task UI.
     b> Highlight the step for every human task.
     c> When the user opens the tak UI from UWL, then can see the process step at which they are stuck.
This method wont work if the process is stuck at any 'automated activity' or sub-process.
Hope these help.
Edited by: Subhra Jyoti Saha on Jul 6, 2010 7:04 AM

Business process monitoring such as POs and inbound webservices

What is the best way to monitor a business process for error conditions to automaticall.report status.
I would like to monitor across components and would like to be able to monitoring it realtime.
Thanks
Weyland Yutani

Hi,
can you be a little more specific what you are exactly looking for?! In general you can find plenty of documentation under http://service.sap.com/bpm > Media Library or visit the different SDN blogs, e.g. /people/volker.vongloeden/blog/2009/07/23/functional-scope-of-business-process-monitoring-in-sap-solution-manager
There is also an FAQ page http://wiki.sdn.sap.com/wiki/display/SM/FAQBusinessProcess+Monitoring
Best Regards
Volker

Help Required IN Business Process Monitoring?

Hi,
i have few clarifications reg BPM in solution Mangager
1.What is monitored in BPM,Business Process interfaces or the business Process data( at does t monitors at data level)?
2.if interfaces are monitored in Solman BPM,how different it is from Netweaver Business process management.?
3.if possible can anyone brief out what XI process monitoring is and how is it different from SOLMAN BPM?
helpful answers rewareded
rgds,
rajesh

Hello Rajesh,
please refer to https://service.sap.com/bpm --> Media Library --> Customer Information --> "Business Process & Interface Monitoring - Part 2" to get a comprehensiver overview about what is available out-of-the-box for BPMon in SolMan.
BPMon in SolMan and BPM in Netweaver adress different target groups and can be seen a complementary functionalities.
BPMon in SolMan is primarily targeting at the 2nd level application support and should ensure a stable and smooth processing of Business Processes from a technical as well as application perspective. The processes have a granularity down on transaction or background job level.
Technical monitoring could be average response time of a transaction or a job cancellation.
Application monitoirng is providing about the throughput numbers of documents like sales orders, deliveries or backlog figures indicating that there are erronuous documents or documents that need manual intervention. Looking at this last aspect it is clear that a second target group is key players on business unit side, like sales reposnibles, plant owners etc.
On interface side you can monitor IDocs, qRFCs, Batch Input session for certain statuses, check if files arrived or do some XI messaged based alerting.
BPM in Netweaver is a technical layer deeper and based especially on XI/PI. So this is an integration engine itself. When you look at the capabilities of XI/PI where you can split or correlate messages with ccBPM this is related to so called integration processes which could be a more detailed sub-process from what is looked at BPMon in SolMan. Other aspects that BPM in Netweaver is supports is Business Activity Monitoring BAM which cannot easily explained with a few sentences. But here the target groups with BAM are either real business end-users or C-level management for business efficiency analysis.
Hope this answer could clarify a few things.
Volker

BPM Process Monitoring

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