BR0278E   - Access denied in oracle backup and redolog backup

Hello All,
I have been trying to take a redolog backup from DB13 and I am getting the below error
BR0278E Command output of 'E: && cd E:\oracle\QAS\102\database && E:\usr\sap\QAS\SYS\exe\uc\NTAMD64\brtools.exe -f copyfile
12.6.2.0\Backup\hostname\QAS initQAS.ora spfil
Access is denied.
BR0280I BRARCHIVE time stamp: 2009-06-24 11.36.34
BR0279E Return code from 'E: && cd E:\oracle\QAS\102\database && E:\usr\sap\QAS\SYS\exe\uc\NTAMD64\brtools.exe -f copyfile
12.6.2.0\Backup\hostname\QAS initQAS.ora spfile
In my findings I understood that it may be a hardware inconsistency from the note 17163.
BR0278E Command output of '%s': %s
BR0278E Kommando-Ausgabe von '%s': %s
Explanation: The error messages of this command are displayed. In most cases they are messages from the cpio or mt commands. The following are examples:
Sample messages:
Message/Explanation
cpio:cannot read...
cpio:read error...
cpio:can't read input...
cpio:I/O Error...
cpio:read failed:I/O Error.
The file to be backed up cannot be read. In most cases, this is due to hardware problems on the disk on which the file is stored.
But if i take the archievlog backup using brtools in command prompt level and its working fine and also its getting completed succefully.
I gave the full  rights of administrator, backup operators, saplocal and sapglobal admin . And also the drive was shared and the folder access is given with full authoriusation for the user SAPServiceSID.
I am not sure about the root cause of this problem.Anyone have idea on this please do suggest me.
Yesterday I posted the same thread and thought that it solved my problem and closed the thread as well, Sorry.
Vijay

Hello All,
Sorry for the late update.
I have followed the note 400241 but still not able to solve the issue. I am not able to take the backup from DB13  by using a local drive  and also in  the network drive. Both are getting failed due to the same reason
BR0278E Command output of 'E: && cd E:\oracle\QAS\102\database && E:\usr\sap\QAS\SYS\exe\uc\NTAMD64\brtools.exe -f copyfile
21.10.5.10\backup\Test_NEW\QAS initQAS.ora spfi
Access is denied.
I am sure I have created the service user in network drive with the same password but still no luck, even its getting failed if i try to take a local backup.
Services are running under SAPSeriveSID user and this user is also not locked.
For the past one month I am taking the backup using the BRTOOLS and dont know why this is getting failed in DB13.
Any suggestion are highly appreciable.
Regards
Vijay

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