Bran new iPhone. 4 won't vibrate

Just bought 2 iPhone 4 for our teenage boys and 1 off them won't go on vibrate

Set iPhone to vibrate: Go to Settings > Sounds. Separate controls let you set vibrate for both ring mode and silent mode...
Page 64 From Here...  iPhone User Guide
If no joy... Try a Reset... Nothing will be Lost...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

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