Branching Does Not Work

Question

Using a trial version, I am creating a short software
procedure simulation for a non-PC device. I want to show some error
conditions, so I ask in a Question slide if user has received an
error on their device. I jump to the appropriate slide based on
user's response.
I first used graded answers (Options tab) and had no luck.
Then I used the Advanced button on the Question tab and it works
for some slides, but not others. The braching view shows correctly
what I want to happen, but neither the preview nor a published
version works correctly.
The navigation option for non-Question slides doesn't work
consistently either.
Is there any best practice or specific procedure to follow to
implement correct slide sequence? The online help doesn't
help.

Answer 1

DilbertG
Thanks for the tip on Quiz Properties. That did solve a
number of branching problems. However, do you know how I can
display all the question slides after the user has gone through
them once and looped back? For example, slide 6 is a question
asking if the user experienced an error message on their device.
If no error message, they go on to slide 7.
If yes, slide 8 is another question to see which error
message the user encountered. Yes answer goes to slide 9 and No
anser goes to slide 10 - each explaining a different error message.
A click button returns them to slide 5. However, the project then
skips question slide 6 and goes directly to slide 7.
This occurs in another place where I show an error condition;
question slides that appeared the first time do not appear when the
user loops back and repeats the procedure.
Thanks again for your help.