Brand new 11 inch Mac book air, having major difficulties

Hi, I've been told by 3 reps at an authorized Mac dealer and computer repair company what I needed to buy to back up my information. It's not working. I spoke to 2 people at Applecare who seemed to not know what they are talking about. The "Help" answers on the Mac itself do not work and one applecare tech sent me an article that failed to address the issues because it seems that I can only use fireware to transfer with migration assistant and the air doesn't have a firewire port. The Macbook air won't read my BRAND NEW Glyph external drive, nor will mogration assistant and I'd rather not drop and drop every bit of infobecause it won't emulate the way my old Mac looked and I may lose certain folders in say, Aplle Mail, Itunes, and iPhoto and it will an incredibly long time to remedy that. Through research of my own said I could transfer Mac to Mac with a USb Ethernet adapter, however Applecare says it's impossible without firewire ports. She also said that to use migration assistant I'd have to create a new user and login as the other user rather than the one I created when i turned on the new machine, which seems crazy to me. I have done nothing at all on the Macbook air yet except for turn it on an run set-up assistant--why is it impossible to use migration assistant on your current username when there's absolutely nothing on the new Air at this point and I'd like to keep my current user and profile. Any suggestions? Could desperately use the help since my former Mac could die any moment. They also said using wifi or airport will not work. Thank you all!
I addition, does anyone find the mac usb ethernet adapter useful after this initial transfer--if that even works? I'm not sure what it's useful for after my transfer. Haven't used ethernet in a zillion years.

I'll venture that your problem here is that you're using two very different versions of Mac OS X. The USB adapter has been useful to me when making big downloads or while using other networks, but it might not be your case.
Here's what I would advise, though it may be less than stellar: Copy the files you need into folders and move them through a USB flash drive or using that external hard drive of yours. (Could the format be the reason your MBA can't see it?). Some stuff like calendars and contacts can be exported too. At least in Lion, I haven't used Tiger in a while.
Good luck.

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I am looking to get a new 13 inch mac book pro, what is the max RAM that I can install. I know configured from Apple is 8 GB, but can I put 16 GB after?

i am looking to get a new 13 inch mac book pro, what is the max RAM that I can install. I know configured from Apple is 8 GB, but can I put 16 GB after?

Yes, you can install 16GB in your new macbook pro.
Go here (OWC) and here (Crucial) to give you options on how much you want to spend.
Good luck.

Does anyone know if this fits a 13 inch mac book air retina?

Does anyone know if this fits a 13 inch mac book air retina?
http://store.apple.com/se/product/HB871ZM/A/michael-michael-kors-11-tums-saffian o-jet-set-travel-tote?fnode=50

the 11" would not fit a 13" MacBook Air. The 15" would, but might be a little roomy.

New mac book air having trouble accepting my credit card

I have a new Mac Book Air and want to download MAC Word. When I go to purchase and download it won't take my credit card. I have tried several cards whic hare all good but it still wont accept. What to do?

call your credit card company and ask them.

I have an iPod G2 with a firewire 400 lead. how can I attach it to my new 13 inch Mac book Pro, is there a 400 to 800 firewire converter. USB lead wont work with the Macbook Pro. iPod used as an external drive to archive memory cards on the go.

My G2 iPod that I use as an external drive to archive memory cards on the go cannot link with my new 13" Macbook Pro cause it uses a firewire 400 lead. It will not work with a USB lead. Is there a firewire 800 ipod lead or converter available? Can any one shed some light on this please?

As far as I know, if a harddrive works with a Macpro, it should work with the Macbook: if your Macbook is low on power, plug in the AC adapter
If your Macbook has a firewire port, then it should be fine. BUt i would do somemore research first.

Brand new 27-inch iMac Late 2013 repeatedly crashing with Mavericks

Hi folks,
I have a brand new 27-inch Mac from late 2013 running OS X 10.9.1 (Mavericks) with:
3.4 GHz Intel Core i5
32 GB RAM
3 TB Fusion drive
NVIDIA GeForce GTX 780M 4096 MB
My system is hanging repeatedly, requiring a forced restart by holding down the power button - kernel panic I guess. Can't find a specific trigger, but I might be missing something.
I've tried reinstalling the OS, and a full erase and reinstall, but I'm still getting the problem. I've also run the hardware checker and verified the hard disc - all report the system is OK.
Annoyingly I can't startup in safe mode - think that's to do with having a 3TB Fusion drive.
Any suggestions? If I need to post a crash log can you let me know what bit is needed?
Thanks for your help.
PS All the RAM was installed by Apple btw, so I don't think it's the mismatched voltage thing that others have had. Similarly, Google Drive is installed but not currently running.

Hi Etrecheck - thanks for your help. I've run th software - here are the results:
Hardware Information:
          iMac (27-inch, Late 2013)
          iMac - model: iMac14,2
          1 3.4 GHz Intel Core i5 CPU: 4 cores
          32 GB RAM
Video Information:
          NVIDIA GeForce GTX 780M - VRAM: 4096 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 0:0:48
Disk Information:
          APPLE SSD SD0128F disk0 : (121.33 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    disk0s2 (disk0s2) <not mounted>: 120.99 GB
                    Boot OS X (disk0s3) <not mounted>: 134.2 MB
          APPLE HDD ST3000DM001 disk1 : (3 TB)
                    EFI (disk1s1) <not mounted>: 209.7 MB
                    disk1s2 (disk1s2) <not mounted>: 3 TB
                    Recovery HD (disk1s3) <not mounted>: 650 MB
USB Information:
          Samsung D3 Station 3 TB
                    EFI (disk3s1) <not mounted>: 314.6 MB
                    Time Machine work (disk3s2) /Volumes/Time Machine work: 1.5 TB (1.31 TB free)
                    USB backup work (disk3s3) /Volumes/USB backup work: 1.5 TB (1.31 TB free)
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple, Inc. Keyboard Hub
                    Apple Inc. Apple Keyboard
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded]          com.adobe.fpsaud.plist
          [loaded]          com.adobe.SwitchBoard.plist
          [loaded]          com.bombich.ccc.plist
          [loaded]          com.bombich.ccc.scheduledtask.0137470A-653C-4703-92D6-3C629E2D7439.plist
          [loaded]          com.microsoft.office.licensing.helper.plist
Launch Agents:
          [not loaded]          com.adobe.AAM.Updater-1.0.plist
User Launch Agents:
          [loaded]          com.adobe.AAM.Updater-1.0.plist
          [loaded]          com.bombich.ccc-user-agent.plist
          [loaded]          com.google.keystone.agent.plist
User Login Items:
          iTunesHelper
          Dropbox
          BetterSnapTool
          Caffeine
3rd Party Preference Panes:
          Flash Player
Internet Plug-ins::
          AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
          QuickTime Plugin: Version: 7.7.3
          Flash Player: Version: 11.9.900.170 - SDK 10.6
          Default Browser: Version: 537 - SDK 10.9
          SharePointBrowserPlugin: Version: 14.1.0
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Bad Fonts:
          None
Old applications:
          SA Color Finesse 3 UI:          Version: 3.0.6(275) - SDK 10.5
                    /Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
Time Machine:
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
          Destinations:
                    Time Machine work [Local] (Last used)
                    Total size: 1
                    Total number of backups: 10
                    Oldest backup: 2013-12-17 13:21:54 +0000
                    Last backup: 2013-12-19 16:20:21 +0000
                    Size of backup disk: Excellent
                              Backup size 1 > (Disk size 0 B X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               1%          WindowServer
               1%          EtreCheck
               0%          mds
               0%          mds_stores
               0%          hidd
Top Processes by Memory:
          66 MB          Dropbox
          66 MB          mds_stores
          66 MB          Dock
          33 MB          Finder
          33 MB          ocspd
Virtual Memory Statistics:
          28.89 GB          Free RAM
          1.51 GB          Active RAM
          146 MB          Inactive RAM
          1.46 GB          Wired RAM
          272 MB          Page-ins
          0 B          Page-outs

Mac book air capacity

is mac book air capable of supporting auto cad, hyperworks ,catia proe ,etc

V.KARTHIK RAJU wrote:
and my question is does it hang while using auto cad and i have choosed the one with 256 gb ssd and 4gb ram thats 13 inch mac book air???
I don't know. I don't run AutoCad. Why don't you check the system requirements for AutoCad and see what they say?

Waking after sleep Mac Book Air

Hi. I have posted this question before and was kindly informed by a member that the problem of waking after sleep might disappear after updating to OSX 10.9.4. It hasn't helped. Are there any suggestions. This is happening repeatedly now and I see from one member who reset theta the problem returned. My 11 inch Mac Book Air is only six or seven months old. This started happening occasionally within three months of purchase. Any suggestions?
Thanks for any help.

Step 1
Take all the applicable steps in this support article. That's the starting point for any further efforts to solve the problem. Please read the whole article carefully (some of it is hidden by disclosure triangles) and don't skip any of the steps, including the ones under the heading "Additional troubleshooting." If you don't understand any of the steps, ask for guidance.
Step 2
If you're running OS X 10.8.5 or earlier, from the menu bar select
           ▹ System Preferences... ▹ Accessibility
If the checkbox at the bottom marked
          Enable access for assistive devices
is checked, uncheck it and test.
If you're running OS X 10.9 or later, select
           ▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility
If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings.
Step 3
This step must be taken as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for Diagnostic and Usage Messages. If you don't see that heading, select
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from the menu bar. In the search box in the window's toolbar, enter "powerd" (without the quotes.)
You may see one or more lines like this:
com.apple.message.signature: Platform Failure
If you do see that, and you did everything in Step 1, then you're dealing with an internal hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I accidentally synced my mum's brand new iPad to my mac book air. A few days later I realised that my iTune library on my mac is completely gone. So is my iPhone 4s after I synced it with my mac. How do I get my old iTunes library back? Please help!

I accidentally synced my mum's brand new iPad to my mac book air. A few days later I realised that my iTune library on my mac is completely gone. So is my iPhone 4s after I synced it with my mac. How do I get my old iTunes library back? I tried using icloud on my iphone but it stated that I have never back up my phone before. So I guess my iCloud data is gone too? But I have back up my mac in my harddrive using time machine. So how do I get my old itune library back? Please help! Thanks!

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

HT204350 Hey, migration from an old mac late 2008 aluminium to a brand new mac book air. Only the new one has firewire. Transmissiom via wifi estimates ~50h. Is there a faster Way to sync? Tanks in advance

Hey, migration from an old mac late 2008 aluminium to a brand new mac book air. Only the new one has firewire. Transmissiom via wifi estimates ~50h. Is there a faster Way to sync? Tanks in advance

I'll venture that your problem here is that you're using two very different versions of Mac OS X. The USB adapter has been useful to me when making big downloads or while using other networks, but it might not be your case.
Here's what I would advise, though it may be less than stellar: Copy the files you need into folders and move them through a USB flash drive or using that external hard drive of yours. (Could the format be the reason your MBA can't see it?). Some stuff like calendars and contacts can be exported too. At least in Lion, I haven't used Tiger in a while.
Good luck.

Anyone having trouble with the new update for 2010 mac book air 10.8.2?

Anyone having trouble with the new update for 2010 mac book air 10.8.2 ? My 2010 Macbook Air has crashed 15times since the 10.8.2 update. Have only once since owning it.

Turned out the hardware was bad. Apple exchanged it for a new Mac Air and the new trackpad works great. Thank goodness it was a defect. If the trackpads all worked like that I would have been bummed.

I am trying to install a new ram into my mac book air and i am having trouble finding it. can anyone help me through this?

can anyone help walk me through placing a new ram into a mac book air 2010 model

The RAM in a MacBook Air cannot be upgraded after purchase.
https://discussions.apple.com/message/12782306#12782306

I am having mac book air 2012model i had installed mavericks and use it, i long press command and power button at a same time and i saw the command prompt, from that i had formated the total hard disk. how to i want to install the OS again ?

I am having mac book air 2012model i had installed mavericks and use it, i long press command and power button at a same time and i saw the command prompt, from that i had formated the total hard disk. how to i want to install the OS again ?
i tryed with download mavericks but finally its saying a error message like cant conect to istore like that its saying and every thing is clear like internet and other stuf i tryed with 3times no progress same error pls help.. i bought this lap for my bro with his apple id only we use it now he got a new mac book pro so he gave to me so i formated and use it i use my apple id is that problem come because of changing apple id ? pls eplain

Firstly, what is the source of the 10.6.4 disc? Is it the original installation disc for your MacBook, or one 'borrowed' from another computer?
It isn't the retail version, because that's 10.6.3.
Assuming it's the correct disc (i.e. the one that shipped with your Mac), you need to boot from it again.
OK the language page.
From the installer screen, ignore the continue button, go to the menu bar and choose Disk Utility from the Utilities menu.
In DU, select your internal drive in the sidebar (the top item with the makers name and serial no.).
Run Repair Disk. If that comes up as disk OK, click the partition tab. Select the partiton from the drop-down above the graphic; 1 partiton is all you need.
Go to the options button and ensure that the partition scheme is GUID and the file system to Mac OS Extended (Journalled). Name the partiton (usually Macintosh HD), click Apply.
When the Macintosh HD volume appears below the drive name, quit DU and see if you can then install.
If the screen after the language screen doesn't show the menu bar, it may be necessary to use another Mac to do the job with the MB in Firewire Target Disc Mode. If it won't boot in TDM, or the MB doesn't have FireWire then it's getting very difficult.

Hi.. I'm new to mac, I've got a mac book air and time capsule is it possible to save music,video from iTunes Store directly to time capsule leaving my 128GB Mac free? If so please help..

Hi.. I'm new to mac, I've got a mac book air and time capsule is it possible to save music,video from iTunes Store directly to time capsule leaving my 128GB Mac free? If so please help..

You can move your iTunes library.. Apple have explicit instructions to do it. If the library is moved to the TC and accessed over wireless, the efficiency of the whole system will drop dramatically..
A file you download goes.. Modem---TC--Laptop--Back to TC--Store on disk. Double looping the wireless slows it dramatically..
As far as using TC for your iTunes.. you CAN.. but SHOULD YOU?
Store files on the TC.
https://discussions.apple.com/message/24380694#24380694
This is asked several times a day.. obviously people are struggling with their latest SSD being too small.
The TC is not suitable for network file server.. but many people having no choice press it into service as such.
It cannot be partitioned. It was and is and ever shall be a backup device for Time Machine.
Major issues.
1. No backup.. no way Time Machine can backup a network drive. No place to backup to.. So all your files will be at risk. And you will need to buy a third party like CCC to do backup.
2. The TC cannot be partitioned and mixing TM backups and data is not great.
3. The drive is slow to spin up and quick to spin down.. there is no controls.
4. iPhoto in particular can easily corrupt its entire library with wireless networking causing a disconnection to one photo. Even if you do this;;; do not move your photo library... you have been warned!!
5. iTunes will constantly lose connection to the library. The disk is too slow to respond.. itunes on the computer will constantly spit out errors. Even in the midst of streaming the TC can spin down the disk due to caching.
6. Do not use any live files on the TC no matter what else you do.. if you edit files in whatever program the file must be on the local hard disk.
7. The only suitable location for most libraries is a computer. You can plug in an external hard disk.
Read pondini for some work arounds.
Q3 here. http://pondini.org/TM/Time_Capsule.html

Why won't itunes recognize my iphone 3 on my new mac book air?

I just got a brand new mac book air for the holiday and I migrated all my files over from my old computer, but when I connect my iphone 3 to the new computer, itunes did not recognize it in the finder. I was able to sync and back up some files. And the computer knows that the device is connected (I checked in the System information file and it is listed as being connected. The phone also charges when it is connected, and I can sync my files). I have gone through many of the already relevant suggested fixes (used different USB port, changed cable, restarted computer, restarted phone) and still nothing has changed. I am running mac OS X 10.8.2 on my laptop and I have version 6.0.1 on my iphone.
I haven't re-installed itunes yet, as some have suggested as the laptop is brand new.
Any suggestions?
Thanks!

try changing USB ports. if that doesnt work and you have restarted the computerand itunes is up to date, uninstall itunes in the order of the article below.
assuming you use windows.
http://support.apple.com/kb/HT1923

Brand new 11 inch Mac book air, having major difficulties

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