Brand new 21"-tilt freezes computer

Tilting the screen a few degrees up causes the screen to go black and freezes computer. Can only recover by rebooting. Sounds like a hardware problem to me. Anyone have any ideas? Computer is 5 days old and was bought through Apple Store.

Wow! That's a new one by me ... weird. Sounds as though something is loose or shorting out inside.  Definitely take it back to the Apple Store ASAP.
If you have installed a lot of configs, apps and programs make a backup to an external disk with Time Machine and/or SuperDuper! ... you can restore to the replacement machine if necessary.
You could also ask the Apple Store to transfer your changes/additions to the replacement.

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    Panics Since Last Report:          1
    Anonymous UUID:                    124CC178-586F-47BD-81E8-0311ED8A2BB3
    Sat Aug 18 23:26:36 2012
    panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824449b1, type 13=general protection, registers:
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    R8:  0x0000000000000075, R9:  0xffffff7f8249e380, R10: 0xffffff80f1a8392c, R11: 0xffffff80f1a83930
    R12: 0xffffff80155f0c88, R13: 0xffffff801a8db000, R14: 0xffffff80d2656000, R15: 0xffffff801a8db000
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    0xffffff80f1a836e0 : 0xffffff80002c4794
    0xffffff80f1a83890 : 0xffffff80002da55d
    0xffffff80f1a838b0 : 0xffffff7f824449b1
    0xffffff80f1a839c0 : 0xffffff7f82448f7d
    0xffffff80f1a83b00 : 0xffffff7f82445ed4
    0xffffff80f1a83b60 : 0xffffff800065593e
    0xffffff80f1a83b80 : 0xffffff800065621a
    0xffffff80f1a83be0 : 0xffffff80006569bb
    0xffffff80f1a83d20 : 0xffffff80002a3f08
    0xffffff80f1a83e20 : 0xffffff8000223096
    0xffffff80f1a83e50 : 0xffffff80002148a9
    0xffffff80f1a83eb0 : 0xffffff800021bbd8
    0xffffff80f1a83f10 : 0xffffff80002af140
    0xffffff80f1a83fb0 : 0xffffff80002dab5e
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f8243c000->0xffffff7f824a2fff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80887000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f808eb000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f808b2000
    BSD process name corresponding to current thread: Google Chrome He
    Mac OS version:
    11E2617
    Kernel version:
    Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
    Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
    System uptime in nanoseconds: 278111461906622
    last loaded kext at 193004510896: com.apple.filesystems.smbfs          1.7.2 (addr 0xffffff7f80794000, size 241664)
    last unloaded kext at 183198977189: com.apple.driver.AppleUSBTCKeyEventDriver          227.6 (addr 0xffffff7f8226f000, size 8192)
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    com.apple.filesystems.smbfs          1.7.2
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.X86PlatformShim          5.0.0d8
    com.apple.driver.AppleHDA          2.2.3f13
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AppleMikeyDriver          2.2.3f13
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleIntelHD4000Graphics          7.2.8
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.GeForce          7.2.8
    com.apple.iokit.IOBluetoothSerialManager          4.0.7f2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.AppleMuxControl          3.1.32
    com.apple.driver.ApplePolicyControl          3.1.32
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleIntelFramebufferCapri          7.2.8
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleUSBTCButtons          227.6
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2
    com.apple.driver.AppleIRController          312
    com.apple.driver.AppleUSBTCKeyboard          227.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.iokit.SCSITaskUserClient          3.2.1
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCISerialATAPI          2.0.3
    com.apple.iokit.IOAHCIBlockStorage          2.0.4
    com.apple.driver.AppleFWOHCI          4.8.9
    com.apple.driver.AirPort.Brcm4331          560.7.21
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8
    com.apple.driver.AppleUSBHub          5.0.8
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleAHCIPort          2.3.0
    com.apple.driver.AppleUSBEHCI          5.0.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleUSBXHCI          1.0.7
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.3
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.driver.DspFuncLib          2.2.3f13
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.2.3f13
    com.apple.iokit.IOHDAFamily          2.2.3f13
    com.apple.driver.AppleGraphicsControl          3.1.32
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.X86PlatformPlugin          5.1.1d6
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.nvidia.nvGK100hal          7.2.8
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.NVDAResman          7.2.8
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.kext.triggers          1.0
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2
    com.apple.iokit.IOBluetoothFamily          4.0.7f2
    com.apple.driver.AppleUSBMultitouch          230.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.4
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.0.7
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IOFireWireFamily          4.4.5
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IOEthernetAVBController          1.0.1b1
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          5.0.8
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.5
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    System Profile:
    Model: MacBookPro9,1, BootROM MBP91.00D3.B06, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f170
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
    Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4

    Chrome is the cause of your panic. In System Preferences>Energy Saver...remove the check in the box to enable automatic graphics switching. See if the panics stop.

  • Brand new macbook pro freezing when on the internet and won't fix itself

    Three times tonight I have been on the internet and out of nowhere my macbook pro has frozen. I am unable to move the mousepad or click on anything or click out of the applications. I have to power off the computer to make it work again. How can i fix this? I have only had the computer for 5 days and I am confused at how this is happening already.

    Take it back and get a new unit. If they say "We Will Fix it' then Return it for FULL REFUND, you have 14 days from day of purchase to return it No Questions Asked, and then buy another New unit.

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