Brand new 2960X and 2960XR not responding to cli commands

Question

I have 2 brand new 2960X switches and neither are responding to cli commands via the RJ45 to DB9 cisco cable.  Text is displayed but when I hit enter on the keyboard nothing happens and the switches just sit at whatever the last boot ouput is. 2960-XR just sits at 'vlan1, changed state to up.....' and I am never prompted for the express setup and no response to any keyboard input. 
I know the cable/keyboard works because I can connect it to a 2911 right beside the 2960's and have no problems using the same cable. 
Anyone seen this before?
Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.0(2)EX1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Fri 28-Jun-13 13:20 by prod_rel_team
Nov 22 10:49:54.277: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.
Nov 22 10:49:55.602: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to down
Nov 22 10:49:56.493: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/47, changed state to up
Nov 22 10:49:56.493: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/48, changed state to up
Nov 22 10:49:58.370: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/47, changed state to up
Nov 22 10:49:58.412: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/48, changed state to up
Nov 22 10:49:58.450: %PLATFORM_ENV-1-FAN_NOT_PRESENT: Fan is not present
Nov 22 10:50:26.384: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up

Answer 1

Hello,
Recieved today also 2 2960-x switches.
Had the same issue...playing arround with secureCRT settings (rts/cts, xon/xoff etc) ...no results.
Tried Putty and it worked right away ...indeed strange have never seen this before.
Installed latest software 150.2ex4  still the same.
regards michel