Brand new account disabled for security reasons -- Help!
Santa brought my daughter an iPod Touch for her main Christmas present. She was so excited, but we cannot get it to work.
We had trouble entering the password and making it match because of my big clumsy fingers (she is blind so I was doing it for her because the speech function wasn't working/wasn't turned on....we are still figuring out how to work it). This is the only reason I can think of to cause this to happen.
When I first got this message I reset the password as required, but this timed out as I had trouble coming up with a password that she could remember that also met Apple's requirements. So I started over again. We are now on our third password in 2 hours, but it is still not working.
I am trying to download the apps for blind users from iTunes, but I keep getting this message that her account has been disabled for security reasons and it tells us to reset the password. However, resetting the password does not fix the problem.
The Apple tech support line is closed for Christmas, so that is no help.
This is going to be a very sad Christmas for my little girl if I cannot discover a way to fix this problem.
I hope someone out there will see this and know what to do!
Thank you!
You need to contact Apple Support: If your Apple ID has been locked - Apple Support
The dialog "This Apple ID has been disabled for security reasons" means that it might be temporary. You can stop trying to log in for a day or two, after which you might be able to log in. Attempting to change it multiple times within an hour won't work. If you were more or less permanently locked out and unable to do anything on your own, they use different wording.
Apple is intentionally vague about the means by which you can recover from this on your own... for security reasons.
Similar Messages
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It is probably something to do with the fact that I am in the Philippines, but what am I supposed to do? According to the support options I have to pay to open a support ticket. My account was not verified when it was disabled and I think I might be in some sort of deadlock in which the password reset won't work because I'm not verified, and the verification won't work because I can't log in.
I've never bought a single Apple product before and this has got to be the worst intro I could have imagined!Solved.
After about an hour on the phone with US support (who were very helpful I must say) it turns out that if you do not have an iTunes account with credit card information and a billing address, you are very much more likely to get your AppleId account disabled "for security reasons". This begs the question of course as to whose security we are talking about here! But there you go. If you are an Apple first-timer, get an iTunes account, fill in all your details, and you should be alright.
Thanks for everyone's suggestions. -
Account disabled for security reasons - what about the music I purchased ?
Hello to you all Apple/Mac lovers ,
I have a problem : my iTunes/Apple ID was disabled for "security reasons". That I suppose I can understand - although I can't figure out what danger I represent for Apple and iTunes.
The problem though is that I purchased some music on the iTunes Store and now I need to re-enter my account ID and password to listen to it - but since the account was deleted the iTunes Store accept or recognize the ID/password combination and it tells me why : "This Apple ID has been disabled for security reasons.". This is how I first learned my account had been disabled.
How can I listen to my music now ? Thanks in advance for your advice !
CharlesYes I got it to work your link was the right one. Here's how it works : the security reason was that I or someone else tried to use my account and entered a wrong password 5 times or 10 times in a row. That's why my account was blocked. So all I - or anyone - has to do is to ask for a new password using Apple's password recovery tool, iForgot. There was on link on that page you sent me, or on one of the help and FAQ pages it linked to, so that's how I got there and that's how I did it. Thanks a lot !!
Charles -
Mail Account "Disabled for Security Reasons". How do I reinstate it?
After abou three years of trouble-free performance, one of my three iCloud Alias Mail Accounts suddenly stopped working, with the notification on our iPhones:
"You can't sign in because your account was disabled for security reasons. To enable your acccount reset your password at iforgot.apple.com."
The account also does not work on our iMac and Macbooks.
I have reset my passwork but the warning still persists and the account still does not work on any of our devices.
My other alias accounts continue to work normally.
Any suggestions of how I could fix this issue would be much appreciated.Call apple:
http://support.apple.com/kb/HE57
You need someone in Account Security. -
TS2446 bought iphone from third party it is disable for security reasons help
bought iphone from third party disabled for security reasons help
If your Apple ID is disabled for security reasons contact Apple for assistance by going to https://expresslane.apple.com, then click More Produces & Services>Apple ID>iTunes Store, App Store or Mac App Store>Disabled Apple ID.
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Account disabled for security reasons??!!
I'm trying to find the proper forum entry to ask this question but I couldn't find any
lately I've been having some problems with my apple id, I keep getting "account disabled" and require to change my password almost every day for no obvious reason, and it's getting very annoying
apple contact listing is very confusing, I don't know which number to contact
I tried the customer service # 1-800-676-2775, after answering many questions from the automated system I didn't get anywhere
does anyone know how to solve this? or know who to contact ?
thanksUse this Link to Contact iTunes Support...
Apple Support iTunes Store Contact Us -
Apple ID has been disabled for security reasons. I reset password and it still says this.
Has anyone got advice on apple tv connection. Apple account disabled for security reasons. It said to reset account but all I was able to do was reset password which I did.
Contact itunes support
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Dear , please help me to solve my problem in activating my iPhone
Where I lost it since 3 months and when found it cannot activating my ID
Where give me (Your Apple ID has been disabled for security reasons. To enable your account, reset your password at applied.apple.com)
And try to reset my password but cannot please help me where am a poor man and cannot pay another money to solving this problem to any one
My iPhone data
Ime: ****
Model: A1332
FCC ID : BCG-E2380A
IC: 579C-E2380A
MY id at cloud ****
Password ( ****)
My country : Egypt
MY EMAIL : ****
Tell no: ****
<Personal Information Edited By Host>The following may help:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears - Apple Support
If you didn't receive your Apple ID verification or reset email - Apple Support -
I have updated my 4S i phone with ios 8.1.2, while activating my iphone, i forgot my password. I am able to sign in my apple id in pc (manage my account) but not not able to sign in my i phone and message- your apple id has been disable for security reasons please help.
my apple id is with extension @ gmail.com but for activation it is mentioned that it is linked with extension of @me.comHi ulhas1frombanihal,
Welcome to the Support Communities! Because your account has been disabled, you will need to contact Apple ID account security to straighten this out.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT5699
I hope this information helps ....
- Judy -
when trying to access my icloud account- your apple id has been disabled for security reasons.
i changed my password several times still cant activate my phoneHi, YeonatanJ.
Thank you for visiting Apple Support Communities.
I see you have reset your Apple ID password and the account still indicates that it is disabled. I would recommend reaching out to us via the article below.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
Account has been disabled for security reasons
I've been trying to update my apps since saturday and it wont allow me. It keeps saying "account has been disable for security reasons". I have reset my password twice. Is anyone else having this problem? If so, can you please help me
You might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!
Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB -
im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.
CALL
1-800-MY-APPLE (1-800-692-7753) let them know and they will helo you enable the account. even if you change the password 50 times the account will stay disable till you call them
good luck -
How do I sort out 'Apple ID disabled for security reasons' after I had my old Email address and password erased but still showing ?? now I can't access my apple store Apps updates with new email address and password??
You might try contacting App Store Support: http://www.apple.com/support/mac/app-store/
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