Brand new Airport Express not working

Any help would be greatly appreciated!!! I just bought my first Apple (mac book) and got the airport express. Hooked it up, set up my network, etc., and everything was working fine for the first 24 hours. Now, the Airport Express is not working. It is flashing the amber light which seems to indicate no internet connection....when I plug the ethernet wire directly to my laptop from the modem, the internet works. AND, the airport express seems to be working with the laptop (because I see my wireless network name in the menu of networks). Problem is, I can't get on the internet wirelessly anymore....so it seems the airport express is not getting the signal from the modem...but again, the modem is working fine when connected to the computer directly. I tried to reset the airport express and then go through the set up again, to no avail...still that flashing amber light. UGH.
Thanks!

You're very welcome! The key is that DSL/Cable modems tend to "remember" the devices connected to them. The rationale of doing the power recycle is to give the modem an opportunity to "recognize" the newly connected device. Most of the time this re-recognition phase takes just a few minutes, but it's not unusual for it to take hours, and thus, why I recommend overnight to rule out any other issues.

Similar Messages

  • Brand new Airport Express (n) worked once and now stuck on orange

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    Using my MacBook Pro and Airport Utility I replaced settings on my existing wireless network for the AEBS and things seemed fine. There was no question in setup by the way about WEP or WAP security...
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    My AEx is therefore to all intents and purposes useless.
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  • Brand New Airport Express-Green Light Wireless, Dead Green Wired

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    It's always a good idea to do a complete power recycle when switching out network components ...
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    1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
    2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
    3. Perform a complete power recycle of your network components as follows:
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    o Power-on the modem; Wait at least 5 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
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    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)
    4. Contact your ISP to have them perform a "modem reset."

  • Brand new Airport Express (base Station)

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    Hello Albert,
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    Ray Dio wrote:
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  • After setting up my brand new Airport Express 802.11n and accidentally using it to connect my iMac to the network...my iMac no longer connects through Ethernet?  Any ideas...I have tried everything without success!!

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    John, thanks for the email so quickly.
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  • HT2508 airport Express not working in Mountain Lion

    My old airport express stopped working properly since I loaded Mountain Lion.  I purchased a new Airport Express and it will work, but the audio fades in and out.  I am connected from the airport express unit to my audio receiver via a 3.5 out into RCA (red/white) connector into the receiver.  Can someone suggest a cure?

    I have three printers up and running connected to an Air Port Express,
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    Message was edited by: random47 to fix typos and add information.

  • Airport Express not working with WPA

    Recently with the newest Macbook Pro airport firmware, my WPA2 network has stopped working so I switched over to WEP, and it started working again. I have a new Airport Express, and I hooked it up to the WEP network and it worked fine.
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  • Airport Express not working with University Network

    So I recently purchased an Airport Express to use as a router/to stream music because my University's (University of Arizona) network is a WPA-2 Enterprise network doesn't allow that. I have an ethernet port in my dorm room and its all hooked up but when I connect to my created network there is no internet connection. I already registered the MAC address with the network so now I'm not sure why its not working.

    I have just bought the new Airport Express as well and when I plug it into my router at home it does not pick up the Internet. My old AE has no problems at all and all other connections work.
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  • Airport Express not working with Comcast

    I used to have AT&T and had my airport working well. Yesterday i changed to Comcast and my airport is not working the light stays yellow.. I tried resetting it but it didn't work.. I use it with my old Cisco router and its working. Whats wrong with my Airport Express? My computers are Windows 7

    A solid amber light indicates that the AirPort Express has locked up....or it is defective.
    Suggest you that try a Factory Default Reset as follows:
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    The Express should display a slow, blinking amber light at this time
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  • Airport express not working with apple products

    We have been trying to get airport express to work with a macbook pro, ipad2, iphone, laptop, htc wildfire - havent even tried the air music or printer yet! 
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    I have the same issue.  Mine fixed itself for a bit and now it's broken again.  I'm thinking it's going to be intermittently broken.  I've tried turning both devices off and on again but that did not help.

  • Airport Express Not Working

    Maybe someone can give me a hand. The airport express is working great for AirTunes but will not hookup to the internet. We've plugged in via ethernet wire and it works fine. We've also tried resetting the airport and unplugging it, resetting our computer. No dice. On the top of the computer screen the aiport indicator reads full internet perfectly but cannot connect. We're stumped.
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    Assuming you have a green light and you wireless mac can see the network but you have no internet; unplug the cablemodem for a minute.

  • Airport express not working with 8.0

    airport express was working fine until I downloaded IOS 8.0
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    I have the same issue.  Mine fixed itself for a bit and now it's broken again.  I'm thinking it's going to be intermittently broken.  I've tried turning both devices off and on again but that did not help.

  • Brand new airport extreme not found on utility on iPad

    I Just purchased the AirPort Extreme.  My first Apple router but all of our devices are apple products with the exception of our pc.  Extreme is flashing Amber light and is not found in the airport utility app.  I want to enjoy this apple product as much as the others but it's becoming difficul.

    OK, thanks for clarifying that for me.
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  • Airport Express not working with Motorola Surfboard Sb6141 and TWC

    My 2012 Airport Express was working fine with my Motorola Surfboard Sb6141 and TWC until about a week ago when the signal started dropping constantly. I hard wired the modem to my computer and everything worked fine. I took the Airport Express to the Genius Bar and it is working fine. I have followed the instructions posted throughout this board to reset the AE to factory settings, then turn everything off for 1/2 hour, turn on just the modem, the the AE 15 minutes later and the computer 15 minutes after that, but to no avail. When I try to set up the AE using Airport Utility, it allows me to assign a name and password, but then the light goes to solid amber and I get "An unexpected error occurred. Try again." Any ideas?

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